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TiaanS
Member Since: 25 May 2007
Location: Pretoria
Posts: 200
  
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After a play session at Moegatly on the 24th I decided that I need to re balance the BFGs and do alignment on the Disco, so got the appointment for the alignment and balancing and phoned LR to make an appointment for “locking†the suspension… sure no problem, took the disco in, they locked the suspension, did the balancing and alignment and back to LR for unlocking the suspension without any problem.
Now the concern I have is that LR charged me more for locking and unlocking the suspension (+/- 10 min) than what the balancing and alignment cost me. Its not a lot of money but in principle it is just ridicules…
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 4th Oct 2007 8:23 am |
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robharvey
Member Since: 14 May 2007
Location: Durban
Posts: 138
 
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That's strange because all my alignment etc has been done under warranty (sometimes without me even asking). Maybe you should ask why if LR insist on "locking" the vehicle should there be a charge for it. And while you're at it ask what you're meant to do if your alignment / balancing goes out in the Kaokoveld for example.
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| 4th Oct 2007 9:03 am |
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heine
Member Since: 07 Feb 2007
Location: Midrand
Posts: 4054
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I know LR Midrand charges R340 or thereabouts to do the whole job . What did it cost you for alignmant and the LR costs
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| 4th Oct 2007 12:58 pm |
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TiaanS
Member Since: 25 May 2007
Location: Pretoria
Posts: 200
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LR cost: R280
Alignment cost: R180
and the balancing was free as i have a lifetime balancing on the BFGs
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| 4th Oct 2007 1:55 pm |
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heine
Member Since: 07 Feb 2007
Location: Midrand
Posts: 4054
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So it's cheaper then to have LR do the whole thing ?
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| 4th Oct 2007 2:02 pm |
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TiaanS
Member Since: 25 May 2007
Location: Pretoria
Posts: 200
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Just surprising that I need to visit LR every 10,000km when I do alignment  think the better option will be to ask them to do the alignment with every service ..
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| 4th Oct 2007 2:11 pm |
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heine
Member Since: 07 Feb 2007
Location: Midrand
Posts: 4054
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Yup - it's something I've added to my service list - not that big a difference in distance in any case , as I try to get mine serviced every 11000 km
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| 4th Oct 2007 2:13 pm |
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Richard SA
Member Since: 24 Apr 2007
Location: St Francis
Posts: 189
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robharvey wrote:Maybe you should ask why if LR insist on "locking" the vehicle should there be a charge for it. And while you're at it ask what you're meant to do if your alignment / balancing goes out in the Kaokoveld for example.
What is the story with this "lock" I took my lorry to TWT Sandton and they adjusted at access level and normal ride hight ? White LR3 TDV6 2007
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| 4th Oct 2007 3:00 pm |
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heine
Member Since: 07 Feb 2007
Location: Midrand
Posts: 4054
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Something to do with setting the car to a specific height to compensate for loading etc . Not sure if it's really neccessary
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| 5th Oct 2007 7:47 am |
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Deondef
Member Since: 08 May 2007
Location: Randburg
Posts: 790
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Eisj guys - just when I get comfortable with the D3 you come up with these things !!!!!!
Is this locking thing somewhere in the manual ? - first time I heard of it. When I was at TWT the other day for the puncture, a very energetic salesman wanted to force me into balancing and alignment which I never did, but when I asked him if there is anything special on the D3 - the answer was no.
Actualy do not think they have much experience with D3 as the machies stood there for a couple of minutes trying to figure out how to lower the spare !
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| 5th Oct 2007 8:30 am |
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robharvey
Member Since: 14 May 2007
Location: Durban
Posts: 138
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The locking thing seems to be a fairly recent requirement. Since I've had my car LR have always insisted that the wheel alignment be done by them. I only found this out after attempting to get mine done by my tame Hi-Q techie, when my car went ballistic and into limp mode, something to do with the steering alignment being out. I took it to LR who sorted the whole lot out under warranty and requested that they only do the alignment from then on. But they definitely didn't lock the car then and it went back for alignment three more times by its 24k service. I honestly think that they have only recently worked out, as Heine says, that they need to lock the car to get the correct settings/load etc. I'm sure you all got the mail about not using independent tyre centres, that obviously ties in with the warranty problems they've been having with inside wear on the tyres. I wouldn't be surprised to hear that they're covering their ar  s against future claims.
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| 5th Oct 2007 10:06 am |
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Atacama
Member Since: 12 Jul 2007
Location: Paulshoff
Posts: 174
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I heard about the locking when LR where trying to get my gearbox comms sorted out. This was about 3 months ago. From what i could understand is that they had just found out about it. I did not go into it with them at that stage.
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| 5th Oct 2007 10:22 am |
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PSC
Member Since: 01 May 2006
Location: Johannesburg
Posts: 255
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I got an e-mail from LRSA a while back which I posted, regarding alignment.
LRSA e-mail
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| 8th Oct 2007 9:26 am |
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