Member Since: 18 May 2012
Location: Somerset
Posts: 166
Altox remote not working
I have an altox remote (fromBodsy) and I can’t get it to fire the heater, most of the time when I call the number it goes straight to ansafone, the light on the remote is on all the time, I took the gif gag sim out and put an 3 sim in and it’s still the same, it will work very occasionally but most times I get the voicemail, it doesn’t matter where I am either so it can’t be the signal (2 different sims as well)
Anyone know if I can try anything else or could the unit be faulty? The heater works ok when I run it from the IIDControl test.
28th Dec 2017 8:14 pm
Bodsy Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
What’s the giffgaff sim number? Drop me a pm with it. 👍
Have you put the sim into a normal phone first to receive the text from giffgaff?
With a working, fully inserted sim, the led will flash twice every few seconds.
What happens when you text status to the sim?Bodsys Brake Bible
Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset See It Here
29th Dec 2017 7:29 am
Morepower
Member Since: 18 May 2012
Location: Somerset
Posts: 166
Hi Bodsy
Yep I put the sim in my phone and set it up, same with the 3 sim, I changed sim as we do have crap mobile signal where we are but 3 works ok normally, sometimes it will fire up but more often than not it won’t, if I send a text it does nothing and if I call the number it goes to voicemail, if I take the sim out and put it back in the light will be on, then flash briefly before staying on
I don’t know what else to try, it will fire and run on the IIDControl test. I’ve pm’d the numbers to you.
Cheers
29th Dec 2017 10:39 am
Gazellio
Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130
Sounds like mobile phone signal problem where is the sim located in the car?
29th Dec 2017 11:05 am
Morepower
Member Since: 18 May 2012
Location: Somerset
Posts: 166
I’ve got it in the battery box for now as it’s been too cold to route it through properly to the inside
29th Dec 2017 12:23 pm
Gazellio
Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130
Not sure how well the signal gets through Metal Bonnet/Wings compared to Glass inside car.
Test it with the bonnet open or sim placed outside car if wiring long enough.
29th Dec 2017 1:09 pm
Admirable
Member Since: 19 Jul 2015
Location: Fife
Posts: 1047
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8246
ISTR reading they will not work with a 3 simm, something to do with 3 only working on 3G and they work on 2G, I could be wrong do a seach It can when others can't,
It will when others won't,
It goes where others don't.
29th Dec 2017 6:49 pm
zinke
Member Since: 22 Feb 2014
Location: Scunthorpe
Posts: 584
I was going to say the same thing as M3DPO IID, webasto software and workshop facility's available.
Three network will not support the FBH controller, giffgaff, EE, Tesco mobile etc all work without issue Altox GSM FBH controller thread
IID Pro MV License - D3, D4 & RRS - Enabling, Updates, D4 & RRS Timed / Remote Climate, D4 Bluetooth fitting
PM me for details
Owner of the original "Beanie" grille
D4 & RRS style D3 grilles made to order
29th Dec 2017 8:51 pm
Bodsy Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
Didn’t receive a PM from you with the sim number.
But as mentioned, Three network won’t work with these types of gsm devices as they do not use the GPRS band, only 3G and 4G. You need GPRS signal.
Three is the only major network that does not use gprs.Bodsys Brake Bible
Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset See It Here
31st Dec 2017 1:20 am
Morepower
Member Since: 18 May 2012
Location: Somerset
Posts: 166
I changed the sim as I was having problems anyway and thought it might help I’ll check to see if the pm went, I’m still away so can’t do anything at the moment.
Strangely my calls to the altox have gone through to voicemail last two days... have to check if it's moved and can't get signal. It texted me the day before I lost contact..
Dean
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
31st Dec 2017 8:43 am
Morepower
Member Since: 18 May 2012
Location: Somerset
Posts: 166
Right back home now, I switched the SIM cards back and have the Gif Gaff sim back in, stood next to the car with bonnet open and dialled the number, it went straight to voicemail
Anyone got any ideas now cos I’m at a loss?
Bodsy I’ve pm’d the number to you just now.
I’m going to have a large whiskey now 🤬🤬
4th Jan 2018 7:36 pm
Admirable
Member Since: 19 Jul 2015
Location: Fife
Posts: 1047
What is the light doing on the Altox? Solid, slow blink, fast blink?
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