Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
DSL wrote:
I still miss Guava, and my days of LR ownership are finished.
Though not missing the bills.
Spot on DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
15th Jan 2020 12:08 pm
dunton10
Member Since: 23 Dec 2006
Location: SUTTON COLDFIELD, WEST MIDS
Posts: 213
Best service I’ve received from main dealers is Mitsubishi, when I had a shotgun some years ago and Skoda. I’m sure it’s because they sell lower volume, although Skoda are now more popular than when I owned my Fabia VRS.
I think you’ve hit the nail on the head saying that the service doesn’t match the price paid for the vehicle. I’m sure it’s because the majority of sales are corporate, probably on lease or pcp. I’ve been in a dealership several times and been ignored by sales reps. The service team also quote ridiculous figures sometimes without batting an eyelid, I think they become immune to it. I detest all this smoke and mirrors stuff, like being greeted by a service rep and videoing the car and then a health check sent over by text or email. I wish they would just concentrate on fixing what they are supposed to.
I’ve found a good independent to be invaluable, they are more knowledgeable and caring.Currently 2015 D4 SE Tech, Corris Grey
RLD Protector, led interior lights, timed climate, towing equipment
Previously
2006 D3 S
2001 TD5
1996 Shogun LWB
1989 Range Rover TDVM
16th Jan 2020 3:15 pm
James W
Member Since: 27 Mar 2008
Location: Riyadh, KSA
Posts: 3079
Maybe LR would be better if you wandered in with a shotgun D4 XS, gone, much loved, never forgotten
2018 FFRR SDV8 Autobiography - Gone to someone with less sense and more time to enjoy it
2016 Toyota Hilux Invincible - Liberating experience
16th Jan 2020 4:00 pm
J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6270
Must admit I can’t fault my dealer, over a decade of good service. It’s only now that I’ve moved to a new dealer because the staff I’ve dealt with have moved, it’s now an hours drive rather than 25mins but I know I’ll be looked after.23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
16th Jan 2020 4:18 pm
Gazellio
Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130
The difference is that a D5 is no longer the D3/D4/Defender Tonka Toy that appealed to the child that's still in us and always will be....
16th Jan 2020 5:00 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
DG wrote:
Looks nicer than the Rivian though eh?
A fair few things do
2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
16th Jan 2020 8:27 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
J77 wrote:
...t’s now an hours drive rather than 25mins but I know I’ll be looked after.
Absolutely. A good dealer is worth the effort to travel to. Mine is around 60 miles of mostly country lanes & B roads 2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
A good dealer is worth the effort to travel to. Mine is around 60 miles of mostly country lanes & B roads
Lot of lads round here think the same. Nothing to be sniffed at.
16th Jan 2020 9:15 pm
Canburne
Member Since: 15 Jan 2013
Location: Devon
Posts: 2036
Red Merle wrote:
J77 wrote:
...t’s now an hours drive rather than 25mins but I know I’ll be looked after.
Absolutely. A good dealer is worth the effort to travel to. Mine is around 60 miles of mostly country lanes & B roads
So where do you go to??.
"the inherent vice of capitalism is the unequal sharing of blessings....the inherent vice of socialism is the equal sharing of miseries" Winston Churchill
2016 D4 Landmark Club Waitomo ...or is it Club Tempest????
2015 D4 HSE Aintree Green
16th Jan 2020 10:41 pm
J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6270
Red Merle wrote:
J77 wrote:
...t’s now an hours drive rather than 25mins but I know I’ll be looked after.
Absolutely. A good dealer is worth the effort to travel to. Mine is around 60 miles of mostly country lanes & B roads
Mines now in Dundee, I’ll find out if they are still as good on Tuesday as the Velar is for its first service.23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
17th Jan 2020 2:17 pm
chugga90
Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 446
The dealer that Red Merle uses is County Barnstaple. He gets looked after there.
I cannot say the same with there parts department. Four or five years ago I needed help with a filter housing which had sprung a leak, whilst on holiday in the area. They could not really give a hoot if they helped me or not. So as I am not local I will give them the benefit of it being an isolated incident!
Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed
17th Jan 2020 4:17 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
That’s the one. Sorry to hear of the problems that you had, although I’ve only been going there for 3 and-a-bit years; maybe there’s been a change of staff?2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
18th Jan 2020 10:33 am
RAW
Member Since: 14 Oct 2008
Location: Devon
Posts: 936
Ive used Taunton Landrover for the last 10 years and always had good service until this week.
There sales guy Martin is awesome but it seems there service side has turned for the worse,
Trying to book a service and nothing for a month, and not reallly interested, can never get through to them and the receptionist advices a call back has been booked but it never seems to happen.
A call to Matford Exeter and lovely lady booked me straight in with courtesy car so will look at ordering new one from them this time.MY18 RRS Autobiography Fuji White
MY15 D4 silver Commercial
MY11 D4 Fuji White Landmark (Gone)
MY11 D4 Silver Commercial(Gone)
Isuzu Utah D Max(Gone)
John Deere Gator HPX
Nifty Lift HR12
Kubota KX41-2
18th Jan 2020 10:46 am
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
They’ve certainly got the facilities and the capacity at their new place in Exeter now 2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
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