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Cracked screen 500 miles from home
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BBDisco3
 


Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3166

United Kingdom 2016 Discovery 4 3.0 SDV6 HSE Lux Auto Indus SilverDiscovery 4

Here is some ammunition Thumbs Up

https://www.avtostakla.info/en/why-pilkington-glass/
  
Post #202380530th Jan 2019 10:46 pm
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BBDisco3
 


Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3166

United Kingdom 2016 Discovery 4 3.0 SDV6 HSE Lux Auto Indus SilverDiscovery 4

This is the Direct Line wording regarding parts - clearly the argument will be that the cheaper glass is not of a similar standard as explained by Pilkington Thumbs Up

2. Parts
We may decide to repair your car with parts
which have not been made by your car’s
manufacturer but which are of a similar
standard, including recycled parts. If any part
or accessory is not available, the most we will
pay for that part will be the cost shown in the
manufacturer’s last United Kingdom price list
(plus reasonable fitting costs).
  
Post #202381030th Jan 2019 11:00 pm
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galwaygreen
 


Member Since: 30 Oct 2011
Location: plymouth
Posts: 4637

United Kingdom 2016 Discovery 4 3.0 TDV6 Graphite LE Auto Loire BlueDiscovery 4

well thank you very much...will explore tomorrow
  
Post #202383331st Jan 2019 12:56 am
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 5786

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

It is certainly something to check when taking out insurance, some companies are not insuring windscreens at all. others only give a partial fixed amount and claim they are insuring them.
 It can when others can't,
It will when others won't,
It goes where others don't. 
 
Post #202385631st Jan 2019 9:15 am
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Washwipe
 


Member Since: 19 Apr 2013
Location: Bucks Oxon Herts Border
Posts: 2685

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

I tried to get a price awhile ago from insurance companies for not having windscreen covered, none were forthcoming, windscreen cover is free was always the reply. Seems to be a bit of double standards, some will only insure you with different wheels if they are supplied by the vehicle manufacturer, yet are happy to insure you with any old screen they supply, risky with some vehicles the screen is considered structural.
  
Post #202409431st Jan 2019 6:59 pm
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galwaygreen
 


Member Since: 30 Oct 2011
Location: plymouth
Posts: 4637

United Kingdom 2016 Discovery 4 3.0 TDV6 Graphite LE Auto Loire BlueDiscovery 4

update....after a lot of agro with direct line and autoglass went to main dealer...£688 the totol…
complained to direct line in writing and today they have agreed they will pay £487 towards the deal..far better than the £50 first suggested..happy with the outcome.....would never let autoglass anywhere near my d4.
  
Post #202767112th Feb 2019 12:24 am
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The Dundonian
 


Member Since: 21 Dec 2015
Location: A9
Posts: 3723

Scotland 2012 Discovery 4 3.0 TDV6 HSE Auto Barolo BlackDiscovery 4

Anything like my main dealer, they just bring Autoglass into their premises, so don’t hold your breath. Whistle
  
Post #202769612th Feb 2019 7:21 am
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jonno1
 


Member Since: 16 Jun 2010
Location: SW London
Posts: 587

United Kingdom 2014 Discovery 4 3.0 SDV6 XS Auto Aintree GreenDiscovery 4

There is a post somewhere with a statement from JLR which makes it clear why only Pilkington will do. Unfortunately I can't locate it just now.
  
Post #202795112th Feb 2019 9:27 pm
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galwaygreen
 


Member Since: 30 Oct 2011
Location: plymouth
Posts: 4637

United Kingdom 2016 Discovery 4 3.0 TDV6 Graphite LE Auto Loire BlueDiscovery 4

having put my faith in the local dealer I now find ive got a passenger footwell full of the recent rain...going back in on Thursday for them to cut screen out and reseal...supposedly...to say im Censored off would under estimate it..
  
Post #203577310th Mar 2019 11:28 pm
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galwaygreen
 


Member Since: 30 Oct 2011
Location: plymouth
Posts: 4637

United Kingdom 2016 Discovery 4 3.0 TDV6 Graphite LE Auto Loire BlueDiscovery 4

call today trying to blame the scuttle,,not the screen refit..collect Saturday so awaiting to see if there is a charge...will hit the fan if they try
  
Post #203735616th Mar 2019 1:13 am
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