Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 698
My dealrship can't count
So my MY12 went in this time a year ago for an Intake manifold, and again 3 weeks ago today for the other side (It's still there)
LRCS were very helpful after I asked for some goodwill, I contacted them through here an they called me a day or two later.
They said they would be happy to look into goodwill even though the extended warranty ran out just under a year ago and I have completed the last 2 services.
So they requested a total price from the dealer so that they could work things out.. The dealer dragged their feet and that's why it's still there 3 weeks later..
However, LRCS agreed to cover 30% of the repair, which I was happy with really so accepted.
The dealer called me a week ago today and told me that LRCS had agreed to pay 30% and said that would be £295.. this seemed odd as it would put the total price at ~£983, quite a bit lower than expected..
so she then said my total to pay was £800.. of course this confused me further.. as the numbers still don't tally up..
Well, yesterday she called me again and said, ok the work is complete and the total price is ~£1600 (this was a more expected price) then said minus the £295...
I said well, LRCS said 30%.. She said yes... £295
I hesitated for a second and said well... £295 is not 30% of £1600 I didn't know the exact amount in my head at the time, but said considering that 25% would be £400..
There was a good 30 seconds silence at this point
She then quickly got off the phone and said she would revise it and get back to me..
She called later to say that the dealer would bring it down to £800 as further good will..
I'm happy with £800 as its what an indy quoted, so I'm getting a dealer fix at an indy cost..
I'm now waiting to see if they actually replaced the fuel pipes.. I'm hoping so or it will be going back and I will take more than 50% off that repair!
Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 698
Just realised how long this post is.. sorry Disco4 MY16 SDV6 Landmark Black
Disco4 MY12 SDV6 XS Orkney Grey (Gone)
Defender 90 200tdi Completely rebuilt.
12th Jul 2019 9:26 am
ianm27
Member Since: 02 Jun 2016
Location: Hertfordshire
Posts: 2154
I know they don't teach mental arithmetic in school these days but surely someone in the dealership has a calculator?? Jeez, most phones have a calculator
But, good result for you in the end Uncle Ray's spare wheel protector
Limo Tint
Blackvue front & rear dashcam
Cruise control switch pack
Bodsy's remote for FBH
12th Jul 2019 11:46 am
Iguana
Member Since: 14 Oct 2013
Location: 'Sunny' Zomerset
Posts: 9424
10% = £160, 3 x £160 = £480
Why does she need a calculator?
Good price you paid though Iggy/Ieuan
Current LR =
2015 RR Sport Autobiography
&
1992 Land Rover Defender Camper
- Gone but not forgotten:
MY10 D4 GS
MY05 Disco 3 'S'
MY14 FL2 HSE manual in Blue
MY15 Disco 4 HSE Lux in Santorini Black
MY08 Disco 3 SE manual in Buck Blue
1960 Series 2 88" (No idea why I sold it!)
12th Jul 2019 12:05 pm
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1682
Good price but hardly transparent !Gary
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Discovery 4 HSE 2016MY
12th Jul 2019 1:28 pm
Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
They do actually teach mental maths at Primary and non calculator at GCSE and A Level.DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
She was probably off that day with some allergy or another The happiest of people don't necessarily have the best of everything;
They just make the best of everything they have.
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