MikeS2005
Member Since: 13 Sep 2008
Location: Midlothian
Posts: 920
  
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Dont waist your time with any of the Edinburgh dealers one of them didnt even know they had my car in their
workshop the week before to get a Egr valves looked at and then told me they were awear and tear item and they were part of the exhaust system and wernt covered undr my LR warranty.
I went to Croal and Bryson in Kelso and what a difference totally great bunch of guys and really helpful I would thourghly recomend them
cheers
mike
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 4th May 2009 9:30 pm |
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CY
Member Since: 16 Aug 2005
Location: Warwickshire
Posts: 4506
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Glad you've got a recommendation of a good one nearby 
We've had trouble with Pentland before. 2007 Porsche Boxster (987) 2.7
2008 Discovery 3 TDV6 HSE G4 Challenge (1 of 68)
2023 Defender 90 D250 X-Dynamic HSE
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| 4th May 2009 9:35 pm |
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v40mav
Member Since: 10 Aug 2008
Location: West Lothian
Posts: 264
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I've used Pentland since 2004 with no issues bought 2 cars and had all work done there - To be honest think it depends on who you deal with -
Can only take it as I find it but I have noticed that the chaps I have dealt with, are not there now - Will see what happens next time I'm in - good to know that the Kelso guys are ok - Would not venture to the other Edinburgh dealers for anything - Stra***** TDV6 HSE - Silver
Defender 110 County
Freelander 2 HSE
www.lothian4x4response.org
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| 4th May 2009 10:25 pm |
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digilox
Member Since: 13 Sep 2008
Location: Edinburgh
Posts: 128
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Not had to use Pentland or Stratstone yet for service. (only done 5000 miles) but the sales side at Pentland was absolutely useless when I first went looking. Couldn't be bothered to get off their a*ses to come and serve us and when they eventually did then couldn't really be bothered to let us have a drive in a D3. Mind you they had so many vehicles in stock then that it would have taken them 1/2 hr to get the demo vehicle out.
I recall a post that the LR dealer in Stirling is worth a go (Morrisons ?) Something that doesn't drink diesel and doesn't cost a bloody fortune everytime it needs serviced / fixed. But hey ....I got a deal from the leasing company on my D3 that you guys can only dream about !
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| 5th May 2009 7:45 am |
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CY
Member Since: 16 Aug 2005
Location: Warwickshire
Posts: 4506
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Anyone know if the one outside Cupar is any good?
Pentland caused a fair bit of damage to our D3, were extremely poor with sales (ie. didn't even leave their back office), lied and failed to fix presented problems. They also charged several £100s more than other dealers for an annual service. 2007 Porsche Boxster (987) 2.7
2008 Discovery 3 TDV6 HSE G4 Challenge (1 of 68)
2023 Defender 90 D250 X-Dynamic HSE
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| 5th May 2009 5:52 pm |
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GoBeyond
Member Since: 12 Jan 2009
Location: Eddleston
Posts: 858
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The dealer in Cupar is Stratstone. Went there with my father to replace his discovery, but were useless. Ended up going to Perth, yes another Stratsone. Much better sales service. I got my DISCO3 from there as well. Had been into Pentland, but didn't seem interested.
Managed to stay clear of Pentland for servicing.
I would say the guys in the parts department at Pentland are excellent. There is no such thing as bad weather, only the wrong clothes.
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| 5th May 2009 10:38 pm |
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Nepotism
Member Since: 17 Feb 2009
Location: None
Posts: 82
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Stratstones, Cupar lousy on sales, more people who can't be bothered, but good on servicing if you price match. The valeting after the car goes in is exceptional.
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| 6th May 2009 1:26 am |
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Bosvean
Member Since: 12 Dec 2008
Location: Scotland
Posts: 4
 
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Great forum... read it every day, albeit I'm a 'virgin' poster...!!!
About to try Andy White (White's Auto Services) in Edinburgh, pal of mine sent his new Defender there for its 1st service, full LR parts and LR stamp in his book for half the price of Pentland, said he couldn't fault it.
My D3 goes there next week for brakes and tail gate latch!!!
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| 7th May 2009 9:20 pm |
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MisterB
Member Since: 07 Feb 2009
Location: London
Posts: 23
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I've had my car in to Whites a couple of times now for small jobs, screaming EPB and new battery and they have been great each time and I would recommend them. Andy seems a top bloke and the work has always been done quickly. Only a short walk into town too, so plenty of chance to waste some time until the car is ready
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| 7th May 2009 9:26 pm |
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digilox
Member Since: 13 Sep 2008
Location: Edinburgh
Posts: 128
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MrB, thanks for your recommendation.
This probably a silly question but I take using this guy, providing he uses LR parts etc will keep the warranty intact?
But presumably he is unable to actually do any warranty repairs ?? Something that doesn't drink diesel and doesn't cost a bloody fortune everytime it needs serviced / fixed. But hey ....I got a deal from the leasing company on my D3 that you guys can only dream about !
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| 8th May 2009 7:57 am |
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MisterB
Member Since: 07 Feb 2009
Location: London
Posts: 23
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digilox, my car is out of warranty now so I dont know sorry.
I have taken the Tesco warranty out and as far as I know they are able to do work for them. Its worth asking the question considering all parts are genuine and the techs are ex landrover.
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| 8th May 2009 9:17 am |
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Bosvean
Member Since: 12 Dec 2008
Location: Scotland
Posts: 4
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Just had the car at White's Auto Services for brakes and tail gate latch. Superb service...
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| 13th May 2009 12:28 pm |
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Ade
Member Since: 26 Nov 2008
Location: West Lothian
Posts: 950
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Has anyone got a telephone number and address for White's?
My D3 is due a service abd maybe sme repairs (depending on if I dont do them DIY) but after the help I received from Pentlands a couple of weeks back, I wont be taking it back there in a hurry! 
Thanks
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| 27th May 2009 11:06 pm |
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MisterB
Member Since: 07 Feb 2009
Location: London
Posts: 23
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http://www.whitesautoservices.com/
Its on Washington Lane off Dalry Road. Andy runs the place, give him a ring, accomodated me at short notice in the past and always been very helpful
James.
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| 27th May 2009 11:13 pm |
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Ade
Member Since: 26 Nov 2008
Location: West Lothian
Posts: 950
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Just wanted to say thanks for recommendation of Whites, I went to chat to Andy on Monday and he managed to squeeze me in today for a service 
Top bloke and great service I would recommend him to anyone!
I'll be back there soon for new ball joints and bushes 8)
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| 4th Jun 2009 10:07 pm |
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