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Exhaust crossover pipe cracked. Sigh. (Now including Turbo!)
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robpenrose
 


Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Stornoway GreyDiscovery 4

Hope you manage to get it sorted Dave Thumbs Up

Yes, still up there on and off. Moved onto your project a few weeks ago, so doing a bit of RB and H now!

How are you doing? Keeping busy?
 

Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES 
 
Post #186990218th Oct 2017 5:30 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

adam wrote:
Oh - not so good - where was the oil leaking - assume it is visible externally?


Yes. A slow drip spotted by Disco Mikey when servicing the vehicle.
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #186991418th Oct 2017 5:59 pm
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adam
 


Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917

United Kingdom 

Sorry, hope it all gets sorted for you
  
Post #186991918th Oct 2017 6:11 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

The saga continues. WD employing every delaying tactic known to man. They have missed all their own deadlines and still will not authorise the repairs despite having had all the info and photos they have asked for for a whole week now.
The latest is this;

Quote:
In order to finalise the claim i need an image showing the turbo removed, can you please get the vehicle back upon customers return

Kind regards

Jonny Wardle
Claims Engineer - Warranty Direct UK
E-Mail : jonny.wardle@warrantydirect.co.uk
Phone : 0800 731 7001 Ext : 2808


Other members seem to have claims for turbos settled very easily. Why me??!!

I'm furious at WD for dragging their heels. Terrible terrible unprofessional service from them.
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 


Last edited by Davethegeo on 23rd Oct 2017 3:15 pm. Edited 1 time in total 
Post #187137623rd Oct 2017 11:15 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20713

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

They have done that with me in the past. Remove the "part in question" at the customers expense until we decide if we are going to cover it or not

They always have, but still...
 My D3 Build Thread

TDV8 Retrofit Build Thread 
 
Post #187148023rd Oct 2017 3:09 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Trouble is, body off is a not inconsiderable expense if WD throw their toys out of the pram and say no to turbo replacement.
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #187148323rd Oct 2017 3:16 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Finally.
WD have authorised the replacement of the Turbo. Not at all impressed by the way they operate - terrible customer care.
Relieved.
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #187423731st Oct 2017 5:02 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

All sorted now. New turbo, X-over pipe and rear belt changed while the body was off. Thanks WD but no thanks for faffing about to such a degree.
Thanks also to Disco Mikey for spotting the turbo problem in the first place, and to Mastora for fixing the car and dealing with WD. Was stranded in Northumberland when it all went wrong....

Such a tiny hole for such a huge noise from the pipe...

 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #18762836th Nov 2017 3:47 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

Did WD pay out for the pipe and the turbo or just the turbo?
   
Post #18762876th Nov 2017 3:50 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

They paid for the pipe as well Whistle
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #18762916th Nov 2017 3:51 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

Good to know. Thumbs Up
   
Post #18762926th Nov 2017 3:52 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Depends on who you happen to get at WD. Some guys I spoke to said they would cover it, and some said it was definitely NOT covered. The policy says pipes and hoses are not covered....
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #18762976th Nov 2017 3:55 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

I wonder if it was covered under "airbags and emissions" add-on. Confused
   
Post #18762986th Nov 2017 3:57 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

they're probably thinking "pipe" as in rubber tube ... if you called it something different like "turbo-crossover system" it might just go through without debate.
  
Post #18763036th Nov 2017 4:09 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 876

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Agreed. I'm sure that the important thing when claiming from WD is choosing your words carefully.
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #18763196th Nov 2017 4:29 pm
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