Oxford-boy
Member Since: 07 Sep 2015
Location: Oxford
Posts: 1107
  
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I had a similar experience with MotorEasy. The more I asked for the more they said yes to. I didn't have to push very hard to have crank cover, full engine cover and full front AND rear aircon covered.
It sounded far too good to be true.
Maybe I've missed out but I passed... Jim
2014 Discovery 4 XXV SDV6 Causeway Grey
2016 Discovery 4 HSE Lux SDV6 Loire Blue - now gone
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 3rd Aug 2023 10:29 am |
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terryall
Member Since: 17 Jun 2011
Location: Whitstable
Posts: 1433
 
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Land Rover quoted me £2700 for their warranty for 3 years but no crank case cover. Motor Easy want to put the car in for repair at one of their nominated repair centres. I don't think so........ 6 LRs last one 2009 HSE D3.
Current D5 HSE LUX 2019.
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| 3rd Aug 2023 11:01 am |
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LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23823
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I’ve got a very slow puncture, just about to call LRA to change the wheel for me. Might as well, seeing as I pay handsomely for the service.
Worth it though in my opinion for the peace of mind and ease of use. As an example, earlier this year I had a small coolant leak. The replacement part was on back order, so I was given a new car to use during the wait.
I’m hoping to keep the mileage down so that I can get a further two more years. Once the mileage goes over 100k miles I can’t renew. 2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
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| 3rd Aug 2023 12:03 pm |
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Sylvester19
Member Since: 17 Jul 2020
Location: Central Scotland
Posts: 127
 
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Just got my renewal in from the new Warranty Direct owners, had to sit down, £3356 for the year, think the last one cost £1500 for 3 years!
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| 30th Aug 2023 10:16 pm |
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JordsDisco
Member Since: 22 May 2020
Location: Newcastle
Posts: 1614
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I’ve noticed Warranty Direct tend to lure you in initially with a cheap price for year one, but go to renew and they get their pound of flesh. A marketing strategy that must pay off for them in honesty.
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| 31st Aug 2023 6:45 am |
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Froogle-Yorkshireman
Member Since: 28 Oct 2010
Location: Yorkshire
Posts: 302
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LT wrote:Worth it though in my opinion for the peace of mind and ease of use. As an example, earlier this year I had a small coolant leak. The replacement part was on back order, so I was given a new car to use during the wait.
LT that is interesting, did you get a replacement vehicle beacuase you had a LR extended warranty or was the replacement vehicle issued specifically because you have the LRA eliment of the policy?
How does it work? Is there a time limit on a loan vehicle?
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| 31st Aug 2023 9:39 am |
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JordsDisco
Member Since: 22 May 2020
Location: Newcastle
Posts: 1614
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I’ve got a LR named warranty run by Car Care Plan. After the initial 24 hours, it’s limited to 7 days car hire. They stick rigidly to the T&Cs.
As for LR or a dealership providing you with one, what I find is due to the scarcity of dealership courtesy cars, you’re unlikely to be offered anything by them.
LR may offer you a complimentary car hire something depending on what’s gone wrong, your history of dealership buying LRs, servicing, having their LR named warranty etc, but don’t count on it.
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| 31st Aug 2023 10:06 am |
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Robert SausageTrousers
Member Since: 09 Aug 2015
Location: Cornwall
Posts: 467
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My 2p, having had crank failure on a D4 i'd bought from an indy with a tinpot warranty i'd never own a LR product that wasn't bought and warrantied through LR again, my car goes to LR for absolutely everything, I wouldn't consider a warranty through anyone other than them.
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| 31st Aug 2023 2:48 pm |
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LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23823
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Froogle-Yorkshireman wrote:LT wrote:Worth it though in my opinion for the peace of mind and ease of use. As an example, earlier this year I had a small coolant leak. The replacement part was on back order, so I was given a new car to use during the wait.
LT that is interesting, did you get a replacement vehicle beacuase you had a LR extended warranty or was the replacement vehicle issued specifically because you have the LRA eliment of the policy?
How does it work? Is there a time limit on a loan vehicle?
Good question, but I’m not sure what the answer is. It could well be due to having the additional LRA.
Enterprise did want their car, a brand new Mercedes, back after 7 days but the LR main dealer who had my FFRR sorted it out with Enterprise and I ended up having the Enterprise car for about 5 weeks.
Actually, I found the drivers seat in the Mercedes GLB to be incredibly uncomfortable, so they swapped it for an E class and then later for a BMW 5 series estate.
Whilst the FFRR was at the dealers the windscreen got mysteriously cracked. They were very good about that and I took it back to them a few days later (when they had a new windscreen in stock). They changed it and also did an oil service for free. That took a couple of days, during which I had a brand new Jaguar F Pace thingy, from the dealer not Enterprise.
Previously, when the FFRR was in for a couple of minor issues that I claimed on, via a different main dealer, Enterprise wanted their car back after 7 days but the dealer then gave me one of their loan cars for a couple of days until mine was ready. 2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
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| 31st Aug 2023 4:46 pm |
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Froogle-Yorkshireman
Member Since: 28 Oct 2010
Location: Yorkshire
Posts: 302
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Thanks LT - I guess with the LR Assist you stand a better chance of having something diagnosed quicker.
I have the LR Warranty but not the Assist as I have cover elsewhere.
Got to say the LR Warranty have always been good to me and if you tie that in with a proactive dealership it's pretty comprehensive.
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| 31st Aug 2023 10:02 pm |
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LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23823
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Over the past 17 years I’ve used LRA a lot. Even for very minor issues.
The convenience of having a well trained and usually LR knowledgeable technician turning up at my home or office to diagnose and or fix a problem, usually within an hour or so of calling them, is well worth the additional cost for me.
I have separate breakdown and recovery via my bank account, but when I’ve used it for my two older vehicles, when they eventually turn up, all they want to do is to recovery the vehicle. They’ve no interest in diagnosing or fixing the fault. 2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
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| 31st Aug 2023 11:26 pm |
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Robert SausageTrousers
Member Since: 09 Aug 2015
Location: Cornwall
Posts: 467
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A few years ago I had an issue with my 911 so rang the AA, they sent a guy who turned up and stood in front of the car and asked me to open the bonnet, at that point I just asked him to arrange for a tow.
It's always better to have whoever's working on your car understand that car in particular. I'm with LT all the way here.
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| 1st Sep 2023 6:58 am |
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tomgc61
Member Since: 04 Dec 2023
Location: Staffordshire
Posts: 1
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I spoke to a Land Rover main dealer who are selling low mileage 2016 D4. It comes with one years warranty. They said they could extend it to a three year warranty for an extra £1700 and yes, it does include crank failure.
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| 5th Dec 2023 9:18 pm |
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jonno1
Member Since: 16 Jun 2010
Location: SW London
Posts: 717
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It’s been said before but probably worth mentioning given this latest rush of optimism regarding LR Extended Warranty (ie: Car Care Plan).
Having had this warranty on my Discos and Jags for several years, I never had an issue with any claim for parts and labour.
However, regarding crank failure, not to be confused with other reasons for engine failure, the shell bearing issue with the V6 diesel engine is classed as a ‘known issue’ and will not be covered by the LR extended warranty. In addition, the strip and inspect costs are not covered if the claim is not accepted.
This is how it always has been unless things have changed, which would be a welcome relief. I believe there is now an excess with this warranty too.
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| 30th Dec 2023 10:49 am |
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NJSS
Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10796
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Tommgc61 - Apologies for the delayed welcome.
Quote:It comes with one years warranty. They said they could extend it to a three year warranty for an extra £1700 and yes, it does include crank failure.
I think you need to confirm who is offering this warranty. Is it JLR ?
Good luck.
NJSS
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| 30th Dec 2023 11:14 am |
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