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Garage repair issues - Advice needed
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mz mini
 


Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759

United Kingdom 2013 Discovery 4 3.0 SDV6 XS Auto Siberian SilverDiscovery 4

I have had something like this on my daughters Porsche the driveshaft bolts came undone after a new clutch was fitted this caused £2500 + damage , garage will be insured to cover poor workmanship and mistakes, I got it repaired at my cost got the repairing garage to give a report of the poor standard of workmanship ,sent it to the MD of the original garage that caused the damage with an letter explaining that unless we received full reimbursement we would pursue that matter in the Small Claims Court !
We received full payment within 10 days ,why claim on you insurance when they have been negligent with your property ,the law is on your side Thumbs Up
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Post #19415711st May 2018 6:00 pm
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KAIBO
 


Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

The only one i could find that would take on that job was XL in coventry LR use them from there specialist repairs. Where abouts in telford as i used to work there many years ago.
 Some people live in the fast lane I seem to live in oncoming traffic.  
Post #19416081st May 2018 7:35 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12697

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

regarding your insurance … you need to have a discussion with them regarding cancelling your policy.

if this becomes a protracted "discussion" about getting the garage to stump up for the replacement/repairs then it's all well and good your insurer saying "only come to us if they don't play ball", but you are only entitled to do that whilst you are insured with them. Which, if you don't have a car you can use, could just be money going down the pan.


Mine gave me similar advice when the car was stolen but never said I should cancel. Although they were slow, the garage covered the losses up to what i'd originally paid for the car plus £500 towards contents. So roll forward 6 months and I go to my insurer needing replacement insuring, their first reaction was I needed to pay in full again. Fortunately, I had enough details about who I'd spoken to and when, and they conceded I'd not been advised I should cancel so they gave me an ex-gratia payment to cover it.
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #19416131st May 2018 7:45 pm
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the admiral
 


Member Since: 19 Oct 2015
Location: South east ,swale
Posts: 170

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

KAIBO wrote:
The only one i could find that would take on that job was XL in coventry LR use them from there specialist repairs. Where abouts in telford as i used to work there many years ago.


any update on this, been following this thread with interest.
 D3 HSE 57 Buckingham Blue
box re-build
new TC

common sense is not common 
 
Post #194844827th May 2018 7:03 am
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KAIBO
 


Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

Its been a while very busy with work.

Update this was going through insurance but after a few weeks they changed their minds due to a technicality as it was not malicious damage. So was speaking directly with the underwriter for about a week. And to be fair he tried to get it through various ways as if filled all the criteria but one. So even if your fully comp insurance with business if your car is damaged you might not be fully covered.

Thats left only one route to go now. Small claims court. Got very good free legal advice off a local solicitor that specialises in claims. And they have been instructed to do take what is necessary to sort out the mess. Not cheap but you are able to get your court fees back once you have won. I have been fortunate that the underwriter gave me the insurances independent engineers report assessment of the disco. Costings of market value and all the costings for parts and labour to fix correctly and the txt message.
By now the first letter has been sent.

Once this is all sorted out i will let everyone know the garage in question. For now the disco is parked up and i'm not able to use it or do anything with it till the legal process is concluded.
 Some people live in the fast lane I seem to live in oncoming traffic.  
Post #194849827th May 2018 12:39 pm
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BBDisco3
 


Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3640

United Kingdom 

Any progress?
  
Post #196560420th Jul 2018 9:48 pm
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KAIBO
 


Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

Its currently going through the legal process which takes a long time and money. I can't go into any details until the process has been completed.
 Some people live in the fast lane I seem to live in oncoming traffic.  
Post #196739925th Jul 2018 5:28 pm
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yogi972
 


Member Since: 05 Jun 2011
Location: Kineton
Posts: 3372

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Alaska WhiteDiscovery 4

How’s progress on this matter

I can’t see why cutting this hole has helped them?
Having said that, I’ve never attempted a vacuum pump change, and wouldn’t want too
  
Post #200443228th Nov 2018 6:44 pm
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BBDisco3
 


Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3640

United Kingdom 

KAIBO - Any further progress?
  
Post #20426073rd Apr 2019 12:21 am
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