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What would you do about incorrect advert on eBay.
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Discomadness
 


Member Since: 19 Jan 2015
Location: Caerphilly
Posts: 2256

Wales 2007 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3
What would you do about incorrect advert on eBay.

Hi guys.

Basically In good faith was sent a link to an eBay advert which was for a turbo. Advertised as new oe quality Garret unit. While I don’t doubt for a second the advert leads you to believe the unit is brand new it is in fact remanufactured. It never states this in the advert. Should I complain or is it my own fault for not specifically asking ? I’ve attached a screenshot of the original eBay advert. I’m in 2 minds as to just fit the damn thing and say nothing or kick off with the seller...








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 Jarrod

Current : D3 2007 HSE - AKA the lemon
-beanie grille
-detango with led bulbs
-club body off rebuild. TWICE. 
 
Post #201725410th Jan 2019 7:34 pm
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sasdiscos
 


Member Since: 22 Feb 2013
Location: Northants
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United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

Email to see if you can get a discount,

If it was a good price keep it, if not and you can get a new one for the same price, send it back.

Steve
 You remind me of a younger me, not much younger mind...perhaps even a little older!  
Post #201725910th Jan 2019 7:45 pm
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Discomadness
 


Member Since: 19 Jan 2015
Location: Caerphilly
Posts: 2256

Wales 2007 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

I got it for £450 which is around the higher end of recon turbos. I could have got mine done for £350 ! Just the fact the seller tried to advertise as a new unit. Very clever wording really. Apart from the oe quality as I don’t think any original equipment manufacturer would uses a recon turbo. It’s the fact he doesn’t state it’s recon. I should have asked
 Jarrod

Current : D3 2007 HSE - AKA the lemon
-beanie grille
-detango with led bulbs
-club body off rebuild. TWICE. 
 
Post #201726110th Jan 2019 7:49 pm
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G_Cam
 


Member Since: 12 Aug 2010
Location: Fife
Posts: 2048

Scotland 2013 Discovery 3 3.0 TDV6 Commercial XS Auto Fuji WhiteDiscovery 3

Contact the seller.
State you are not happy as the unit was not as described.
If you get no joy complain to eBay.
In my experience 99% of the time they side with the buyer...
The seller may be forced to issue a full refund..

It depends what you want out of it?
I always think.. what do I want and what an I prepared to accept?

Remember eBay Will look at all comments and communication. Do not communicate outside of Ebay.

Hope this helps..
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Post #201726410th Jan 2019 7:54 pm
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Pete K
 


Member Since: 15 Jan 2016
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England 2005 Discovery 3 TDV6 HSE Auto Rimini RedDiscovery 3

Raise a request for £75 off
  
Post #201726710th Jan 2019 7:58 pm
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philm
 


Member Since: 02 Oct 2016
Location: Manchester
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England 

Check date on receipt, if in date take it back to euro and get full amount back. Thumbs Up
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Post #201726810th Jan 2019 7:59 pm
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riverblanche
 


Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2206

England 2008 Discovery 3 TDV6 HSE Auto Java BlackDiscovery 3

Hi,
if it was from a Dealer then I think they should have made it clear that it was reman and maybe ask for a refund.

If it was from a pvt seller then maybe more questions asked as they have not stated incorrectly just maybe not fully Question

in both cases though it does say ECP receipt for £850ish so what would you get from ECp for that money,
if they show recon then the info was available but ECP show new for that money then more inclined for a refund pvt or dealer, as miss-leading

then again if its paypal/ebay ask them for refund they seem to default to give your money back it just costs the postage then.

good luck what you decide. Thumbs Up
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Post #201727110th Jan 2019 8:00 pm
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Discomadness
 


Member Since: 19 Jan 2015
Location: Caerphilly
Posts: 2256

Wales 2007 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

Receipt is dated 17/12/2018 how long do the receipts last ?

Here’s the receipt. He didn’t show it on the eBay add. Also the eBay ad uses a photo of a brand new one not the actual one.
 Jarrod

Current : D3 2007 HSE - AKA the lemon
-beanie grille
-detango with led bulbs
-club body off rebuild. TWICE. 


Last edited by Discomadness on 10th Jan 2019 8:04 pm. Edited 1 time in total 
Post #201727210th Jan 2019 8:01 pm
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 8041

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

No need to complain, just set up a dispute with the seller, there is a facility to do it, you then have a choice of what you want to do and remember in the case of a dispute eblag are always and I mean always on the side of the buyer not th3 seller and you have something like 60 days to start a dispute Shocked Shocked in the meantime your cash is frozen and he can’t withdraw it.
 It can when others can't,
It will when others won't,
It goes where others don't. 


Last edited by M3DPO on 10th Jan 2019 8:06 pm. Edited 1 time in total 
Post #201727410th Jan 2019 8:04 pm
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philm
 


Member Since: 02 Oct 2016
Location: Manchester
Posts: 732

England 

Double your money.

At Euro Car Parts we hope that you are happy with your purchase, however we know that sometimes you will need to return or cancel an item. You can return your purchase to any of our Euro Car Parts Stores.
Any products returned must be in a re-saleable condition & include the original packing and documentation.
Euro Car Parts must be informed of any return requests within 365 days of the original order date.
Before returning any goods please read our Terms and Conditions
Before returning your item(s) please contact Euro Car Part Ltd for a Returns Authorisation Number.
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Post #201727510th Jan 2019 8:04 pm
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

In the event of a refund from ECP, money will probably be returned to the original card used. Rolling Eyes
Amazed the eBay seller didn't take this option themselves so doubt it'll be that straight forward.

Thinking at a tangent, how do you know the original item bought from ECP isn't now fitted to the sellers Land Rover and he's cleaned up the old one and sold it off as the new one, with the new ones receipt?
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Post #201727910th Jan 2019 8:15 pm
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Discomadness
 


Member Since: 19 Jan 2015
Location: Caerphilly
Posts: 2256

Wales 2007 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

Hi narpy.

Yes mine and dads thoughts. Why lose £300 odd quid when he could have just returned it. My father being the eternal pessimist is now saying “what if he actually fitted the proper remanufactured one and then had his done on the cheap” Big Cry

Edit: just noticed what you said off tangent. You two obviously think along the same lines
 Jarrod

Current : D3 2007 HSE - AKA the lemon
-beanie grille
-detango with led bulbs
-club body off rebuild. TWICE. 
 
Post #201728110th Jan 2019 8:18 pm
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

Experience comes with age. Wink
Your dad is clearly of a certain vintage, usually a rather untrusting and sceptical vintage. Laughing
 Mods:
Front Fogs + Halos
FBH Remote Control
The 1st Ever RRS Modded Grill
Garmin Nuvi + D4 Surround + Reversing Camera.
D4 Steering Wheel.
Rear Boot Spoiler.
Twin Brake Lights.
Wing Mirror Indicator Repeaters.
Long Roof Rails
Make your own Narpy grill thread
I'm not scared, I'm outta here. 
 
Post #201728310th Jan 2019 8:21 pm
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Mogwyth
 


Member Since: 03 Oct 2014
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Wales 2005 Discovery 3 4.4 V8 HSE Auto Zambezi SilverDiscovery 3

If the photo and the item sent are not one and the same. then you have good claim for misrepresentation.
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Post #201728710th Jan 2019 8:29 pm
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Martin
Site Admin and Owner 


Member Since: 06 Nov 2004
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United Kingdom 2006 Discovery 3 TDV6 SE Manual Buckingham BlueDiscovery 3

What was the "Condition" listed as on eBay?
 06 D3 SE / 15 LR D90 XS SW / 88 LR 90 Td5 / 68 BMW 2000 ti
Any issues with the site let me know! 
 
Post #201739811th Jan 2019 12:42 am
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