mash tattie
Member Since: 08 Mar 2010
Location: UK
Posts: 66
 
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Hi
The info screen on my car has just gone blank. It started with not having any sound or ability to change stations etc and then went blank.
I cannot get the reverse camera to come on or satnav, phone etc.
Any idea's?
Thanks
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 18th Oct 2011 5:09 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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turn it off and let it go to sleep ...restart ...then see what happends G4 Gone ...but not forgotten
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| 18th Oct 2011 5:11 pm |
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mash tattie
Member Since: 08 Mar 2010
Location: UK
Posts: 66
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How long do i leave it for?
Been locked for about an hour.
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| 18th Oct 2011 5:16 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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thats plenty ..only needs to be about 10 mins on a D4 G4 Gone ...but not forgotten
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| 18th Oct 2011 5:26 pm |
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mash tattie
Member Since: 08 Mar 2010
Location: UK
Posts: 66
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Just checked.....
Still not working! 
Getting a bit concerned now, hope it is nothing serious. Is there a reset i can do?
Thanks
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| 18th Oct 2011 5:44 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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You could do a hard reset ....disconnect the battery leads and join them together for 15 seconds or so .(battery leads not the battery terminals  )
You have got a decent charged battery havent you ? ...if not the car will shut down the audio stuff to save power for starting G4 Gone ...but not forgotten
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| 18th Oct 2011 5:46 pm |
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mash tattie
Member Since: 08 Mar 2010
Location: UK
Posts: 66
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What effect does that have on the car? will it erase all satnav addresses etc?
Also where is the battery?!
Thanks
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| 18th Oct 2011 5:50 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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it will just reset the clock and proberly the radio presets
battery under bonnet on the passenger side under a plastic cover G4 Gone ...but not forgotten
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| 18th Oct 2011 6:07 pm |
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mash tattie
Member Since: 08 Mar 2010
Location: UK
Posts: 66
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Bingo!!! 
Thanks for your very prompt and efficient technical help Wiggs. 
What would cause it to happen in the first place?
Thanks
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| 18th Oct 2011 6:35 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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It will just be a software clitch ... Maybe pressing lots of things quickly confused it .
I've had similar when messing in the diagnostic screens and tv G4 Gone ...but not forgotten
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| 18th Oct 2011 6:50 pm |
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Q86ARR
Member Since: 23 Feb 2010
Location: Jersey
Posts: 379
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Software update required
Bulletin LTB00299v2 covers it if you are in VIN Range: A510178-A549145
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| 18th Oct 2011 9:35 pm |
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D4mation
Member Since: 29 Jul 2011
Location: Ruralshire
Posts: 593
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That's what is so nice about this site - guy with a problem at 6pm and by 8pm it's sorted.
Jimbo 8) MY12 D4 HSE Ipanema Sand
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| 18th Oct 2011 11:34 pm |
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AlexJ
Member Since: 20 Jun 2011
Location: Surrey
Posts: 21
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I have just had this happen on a MY12, all the stuff works and if you touch the screen it beeps but it's blank!
Does anyone think the battery lead trick would do the job?
Alex
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| 12th Nov 2011 8:26 pm |
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Q86ARR
Member Since: 23 Feb 2010
Location: Jersey
Posts: 379
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Alex this should work.
Had to do it to a 12MY Sport the other day. No bulletins etc out as yet.
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| 12th Nov 2011 10:40 pm |
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AlexJ
Member Since: 20 Jun 2011
Location: Surrey
Posts: 21
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Thanks Q86ARR,
Sounds like a job for the morning, I think.
Alex
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| 12th Nov 2011 10:44 pm |
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