Member Since: 01 Oct 2013
Location: Fareham
Posts: 12
JLR advises no further D4 Nav map updates beyond 2015
I just got off the phone to JLR's customer care center where they told me that the current mapping update will be the last. There will be no further map updates for the D4 beyond the current 2017 issue that contains 2015 mapping data.
It's interesting because the call to JLR was prompted by Here who provide the map updates. I had spoken to them initially to ask when the new version would be out and they said 'we'd like to issue a new update, but it's up to JLR to take the map data from us and produce the finished product. We (Here) then resell on their behalf'.
This leaves us with enforced obsolescence in cars which are only a few years old.
I know some prefer to use phones or Garmins instead of the inbuilt unit and will be less concerned. If we were talking about city cars that rarely drive further than a few miles, I'd better understand JLR's position. However, Discovery's are widely purchased to drive longer journeys and updated maps even in older head units would still be valuable.
If JLR don't want to issues new map updates, they should relax update restrictions and allow other providers to supply map data. How difficult can that be?
Thoughts?MY13 D4 HSE Causeway Grey with Black Pack.
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
11th May 2018 10:30 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72768
LR’s position is quite simple, you own an obsolete car so you are of no importance to them. Just look at their attitude on heating and crank issues. If you want to matter to them go buy a D5.
I agree, JLRs attitude is appalling, after 40 years of running LRs I can't see a decent replacement for my D4 on the horizon, so maybe the next car will be a Jaguar ? We shall see.
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
11th May 2018 10:34 am
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
DSL wrote:
(Any Manufacturer Here) position is quite simple, you own an obsolete car so you are of no importance to them. Just look at their attitude on (Any Issue Here) . If you want to matter to them go buy a (Any New Model Here).
Fixed that for you del
11th May 2018 10:57 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72768
Not necessarily.
11th May 2018 11:07 am
Condrax
Member Since: 31 May 2017
Location: England
Posts: 38
I couldn’t use Tom Tom in my Freelander 2 as the screen affected the signal, fortunately the disco 4 doesn’t appear to suffer so badly and the Tom Tom works in it.
11th May 2018 1:24 pm
ABH
Member Since: 01 Oct 2013
Location: Fareham
Posts: 12
I couldn't wait to see the new D5. But have been mightily unimpressed so far. I love a new car so I'm quite frustrated their new product isn't enough to tempt me out of the D4. Engines, stupidly slow electric folding seats. Loss of true 3 seat middle row. Uncomfortable center seat you can't remove the armrest option out of. Stroke afflicted rear tailgate. I could go on...
The D4 is just too good to change right now. I'm peeved they could release Nav updates but choose not to. The Here mapping company seem to up for it. What a shame JLR aren't!
Like others it forces me to use another nav aid. But ultimately this episode leaves a bad taste knowing that it could be done but they won't.
Bad show JLR. For a while you were king of the hill. But you seem to have followed your out of date maps and lost your way MY13 D4 HSE Causeway Grey with Black Pack.
11th May 2018 1:26 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
...however the sat nav in the D5 is fantastic and you get OTA updates and frequent map update downloads
11th May 2018 1:33 pm
Sea Raider
Member Since: 01 Nov 2016
Location: None
Posts: 4450
Costs me £2 a year to get the latest maps
at present I'm running the 2018 version
normally £7.99 but on offer at the works for 2 quid
11th May 2018 1:47 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72768
I’m using a 2009 atlas.
11th May 2018 1:54 pm
Madrilleno
Member Since: 13 Oct 2014
Location: Nottingham
Posts: 1742
Sea Raider wrote:
Costs me £2 a year to get the latest maps
at present I'm running the 2018 version
normally £7.99 but on offer at the works for 2 quid
Doesn't work with the FIU.
(Female Interface Unit) There are two rules for success,
1. Never tell everything you know.
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6562
DG wrote:
DSL wrote:
(Any Manufacturer Here) position is quite simple, you own an obsolete car so you are of no importance to them. Just look at their attitude on (Any Issue Here) . If you want to matter to them go buy a (Any New Model Here).
Fixed that for you del
Actually, the Swed... I mean Chinese will support maps until 2025 on Volvos MY14 and going forward.
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
I was generalising in order to annoy del tbh ...but I agree it's a poor show for older models as the system is clearly capable of running updated maps
11th May 2018 4:50 pm
kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6562
Let’s suppose it takes 2 M in your average western currency cut a release for all regions (Europe, MEA, North Africa, APAC, ...)
- Managing the release, creating a release, testing (one would assume..), documentation, packaging, distribution
- Here probably wants some cash, too, for providing the [always out of date] tiles and address databases
- They sell a set of disks for ~200 in your average western currency and that’s just the European maps
So they need to sell 10k copies to reach IRR.
Now suppose they make roughly 50 k D4s annually (for easy math, the real figures are between 40 and 47 k), it would mean that 1/5 of all D4 owners a. had a navigation system, b. decided to upgrade. Sounds slightly unlikely.
The numbers do become better since the same disks tend to fit more than one model year but it still doesn’t sound like a great business. They must make some appearances of providing an upgrade for the owners so it sounds more like a loss leader on a premium segment “me too” feature.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
...but I agree it's a poor show for older models as the system is clearly capable of running updated maps 
