Member Since: 04 Apr 2008
Location: Crawley
Posts: 13
Just out of Warranty, and now this....
So, 2 days before christmas, and just a couple of months out of warranty, i pull up at work and go to lock the car.... nothing, then the alarm starts going off and doesn't respond to the key fob.... to cut a long story short, the car goes into lock down and wont respond to anything from the fob. So I manaually unlocked the passengers door, and climbed in.... ignition dead, central locking dead.... although the SAT Nav and the stereo worked...
Anyway.... Land Rover recoverred the vehichle on the 23rd, and have had it since. They have looked over it a few times now, and it is not responding to any computer interfaces, it is "as if it's dead".... they tell me they have never seen a Disco3 display these symptoms, at the moment they are telling me it must be a wiring fault.
I am sympathetic to the time of year, and lack of resource, and i'm hoping that come next week it might get some more attention.
However, awaye from the technical fault itself, my concern is where do i actually stand? The Car is 3 months out of Warranty, but I have a year left on the current PCP deal, and I am stuffed without a vehichle!!
Am I entitled to a Courtesy car now out of Warranty? (or is that at the dealers discretion?)
Am I entitled to anything as part of the PCP deal? (i very much doubt that)
Can I just hand the keys back? (and open another deal if needs be....)
This is not a rant, I have been more than happy with my D3 and the service i have recieved from Guy Salmon Gatwick over the last 2 years (and yes, i am an idiot for not taking an extended warranty), it's just that i am up the creek without a vehichle come next week and I just want to know what my options are....??
1st Jan 2010 8:07 pm
SHARKYSHARKS
Member Since: 20 Dec 2008
Location: Saddleworth Oldham
Posts: 1954
Mikebum if your D3 has full main dealer service history you can ask for Land Rover good will and they should give you some discount off the repair bill upto I think 50 %, i tried it on my suspension pump and mine was nearly a year out of warranty and they footed 50% good of them, that was at Guy Salmon. If you don't ask you don't get, good luck MY18 D5 HSE LUX😎
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Mikebum this sounds stupid, but check your battery connection. There is the main post to the battery and another 4 gauge cable that bolts to the positive battery distribution block and that bolt is notorious for loosening."A lack of planning on your part does not constitute an emergency on my part"
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