Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Off to Hunters/Guava Guildford Tomorrow
I'm nipping the D4 down to Guava/Hunters tomorrow to try and get them to fix the intermittent restricted performance message I'm getting.
Has anyone had any dealings with them recently since they have been taken over by Hunters?
This will be my first dealing with them for a good few years since my 90 Td5.
I'm hoping they know the D4 well, and don't mess me around. I've gone for them over my local dealer at Thames Ditton so hoping I have made the right choice based on reviews on here.
Anything I should know or look out for?
Cheers
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
18th Apr 2016 4:02 pm
LandRoverAnorak
Member Since: 06 Mar 2014
Location: Surrey
Posts: 1172
My D3 was serviced by them last month. It's still the same good customer service but the prices are starting to creep up. Only 10% forum discount now and I've been told that prices will increase again in the summer when the Guildford team relocate to the Guava site whilst their's is being redeveloped.
Oh, and the sometimes forget to say Hunters when they answer the phone Darren
"You came in that thing? You're braver than I thought!" - Princess Leia
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
Tell them you are on here, they usually give you a discount Not used them since the switch, but will be soon.
Edit: beaten to it!DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
18th Apr 2016 6:16 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Thanks for the update chaps.
Hope tomorrow goes smoothly. I've been happy so far with everything. Called on Saturday midday and booked for tomorrow, so nice not to have to wait for a long time, and the guy on the phone was very helpful explaining the process and warranty situation etc.
Will you guys continue to use them going forward? I have Thames Ditton or Conrico Chertsey which are slightly closer.
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
18th Apr 2016 6:44 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085
MOT's due early next month but getting it done oop norf in Frank Ogg, Aberlour, as will be up there. Service is due prob end Sept/early Oct but not sure where i'll be so work that out nearer the time.
Service will be September Del Mark.
2006, D3 SE Auto - gone but not forgotten.
2014 BMW 530d M Sport Tourer.
1977 Triumph Spitfire 1500
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18th Apr 2016 6:49 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085
Probably. Choice is either do it 2,000 miles early pre Les Combes or 1000 miles late if left til after and headed oop norf. Suspect it'll be done early.
18th Apr 2016 6:53 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Mine needs a service end of May/early June, so will have to arrange mine soon so I can fit it in around work.
I will try and get a price for a D4 six year service.
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
18th Apr 2016 6:58 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085
Change of plans, the title of this thread is apt! Heading to Guava tomorrow first thing for the dreaded MOT. Fingers crossed for the old girl.
20th Apr 2016 4:52 pm
LandRoverAnorak
Member Since: 06 Mar 2014
Location: Surrey
Posts: 1172
robpenrose wrote:
Will you guys continue to use them going forward? I have Thames Ditton or Conrico Chertsey which are slightly closer.
That's a very good question. If their prices equalise with Hunters then it'll be difficult to justify, to be honest. For me though, there's no obvious alternative in easy striking distance. As it happens, my D3 was maintained by Conrico for its' previous owner, but they're a fair distance from me.Darren
"You came in that thing? You're braver than I thought!" - Princess Leia
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Not used them since the switch, but will be soon.
but I will have to pay the bill 
