Member Since: 05 Jul 2007
Location: Cotswolds
Posts: 2515
The dealer is there to be helpful. If they did the job properly then would be no need for anyone to be "rude, aggressive, arrogant, conceited, unreasonable, unrealistic, defamatory, deceitful etc, etc."
Global Warming.... I'm luvvin it
9th Apr 2008 6:51 pm
simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
Depends on how picky a customer is.
9th Apr 2008 6:53 pm
Shrinky
Member Since: 05 Jul 2007
Location: Cotswolds
Posts: 2515
Oh yes. I can think of one with hundeds of thousands of miles on the clock and a steering wheel a 1/4" off centre Global Warming.... I'm luvvin it
9th Apr 2008 6:57 pm
simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
Shrinky wrote:
Oh yes. I can think of one with hundeds of thousands of miles on the clock and a steering wheel a 1/4" off centre
That comment was rather out of character mate
9th Apr 2008 7:03 pm
Wex
Member Since: 16 Apr 2007
Location: Knackeragua
Posts: 5173
Quote:
character
witty
9th Apr 2008 7:05 pm
Shrinky
Member Since: 05 Jul 2007
Location: Cotswolds
Posts: 2515
Global Warming.... I'm luvvin it
9th Apr 2008 7:08 pm
AndrewS Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10442
No company or person should have to put up with rude, aggressive, arrogant, conceited, unreasonable, unrealistic, defamatory, deceitful etc, etc behaviour at all ever.In the Beginning there was nothing, which exploded.
9th Apr 2008 7:46 pm
simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
AndrewS wrote:
No company or person should have to put up with rude, aggressive, arrogant, conceited, unreasonable, unrealistic, defamatory, deceitful etc, etc behaviour at all ever.
well summed up.
9th Apr 2008 8:11 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
So ...do I get the impression that the customer is always right ...until he's wrong ? 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
9th Apr 2008 8:29 pm
AndrewS Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10442
Well my customers ain't always right and I politely tell them so In the Beginning there was nothing, which exploded.
9th Apr 2008 8:42 pm
10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
Mine are ALWAYS right
all the way up until they're wrong
Dealers, (like any other service company) have to put up with some right f g clowns, some know they are taking the pish, some do it 'cos they are complete feckwits... ultimately, the work the dealers do is paid for either by the customer or LR. The feckwits are likely to get less work paid for by LR than those taking the more reasoned approach
reasonable customers and reasonable dealers =
reaonable dealers and feckwit customers =
feckwit dealers and reasonable customers =
feckwit dealers and feckwit dealers = a thread on Disco3
9th Apr 2008 8:56 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
...and therein lies the truth ....whether you are a customer ...or a dealer ...the key word for ultimate harmony is "Reasonable" 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
well summed up.
g clowns, some know they are taking the pish, some do it 'cos they are complete feckwits... ultimately, the work the dealers do is paid for either by the customer or LR. The feckwits are likely to get less work paid for by LR than those taking the more reasoned approach
