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SatNav - "initialising, please wait” error
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JPW
 


Member Since: 19 Mar 2007
Location: Essex
Posts: 212

United Kingdom 2013 Discovery 4 3.0 SDV6 XS Auto Orkney GreyDiscovery 4
SatNav - "initialising, please wait” error

Hi I’m looking for some advice or suggestions regarding a satnav error that's just happened.

For some reason, during a trip at the weekend, I'd stopped and parked up for about 10 minutes. When I restarted the car the Satnav came up with the message “Satnav initialising, please wait” (it had been working fine previously). I sometimes have got this message in the past (often when it's been parked for some time), but then it initialises. On this occasion the Satnav remained with that message and didn’t initialise.

I have an IID tool but it doesn’t show any faults. I have also tried a hard reset (joining both battery leads etc) but the Satnav still shows “Satnav initialising, please wait”. I've also realised that the voice controls aren’t working now either.

I can't work out what the issue is but I wonder if perhaps the software is somehow corrupted.

Is it possible to reload the software - if so would the IDD tool be able to do that - or is it a dealer job?

Any ideas would be appreciated.

Thanks

Paul
  
Post #207540412th Aug 2019 8:34 am
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JPW
 


Member Since: 19 Mar 2007
Location: Essex
Posts: 212

United Kingdom 2013 Discovery 4 3.0 SDV6 XS Auto Orkney GreyDiscovery 4

Brief update.

I contacted Pat direct, he has confirmed that the IDD tool can't update the audio system on 2012 and more recent models. It seems that all audio data / software is loaded via the USB sockets..

With a bit of internet searching I found a post from a Discovery Sport owner (with seemingly the same sat-nav system) who had the same problem. It was cured by the dealer re-loading the software.

I've booked it into the dealer but I really hope they can upload the software and don't decide it needs a new head unit!

Any alternative suggestions about how to get it working would be much appreciated.

Thanks

Paul
  
Post #207667717th Aug 2019 4:11 pm
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 7283

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

If it's only the SatNav not functioning I'd save the money & buy a Garmin, TomTom or the like; or Google Maps/Waze on a 'phone or better still small tablet.

Any of those will be better than the JLR SatNav & will be frequently updated without cost.

NJSS
 2016 Discovery 4 Landmark
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t. 
 
Post #207668517th Aug 2019 4:28 pm
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JPW
 


Member Since: 19 Mar 2007
Location: Essex
Posts: 212

United Kingdom 2013 Discovery 4 3.0 SDV6 XS Auto Orkney GreyDiscovery 4

I did wonder about that but thought I’d see if it was a fairly simple (cheapish) dealer fix to get both the Satnav and voice controls working again.

If it’s a new head unit needed at £1000+ then one of the other options will be the answer!
  
Post #207674417th Aug 2019 9:58 pm
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Fifth Horseman
 


Member Since: 23 Oct 2012
Location: Lanarkshire
Posts: 208

United Kingdom 2013 Discovery 4 3.0 SDV6 XS Auto Ipanema SandDiscovery 4

Second hand head units are readily available on that auction site for around £150 and are easy to fit, with no requirement to code it to the vehicle - probably cheaper to try this than a "diagnosis" session at the dealer.
  
Post #207700519th Aug 2019 6:14 am
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 7283

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

Quote:
probably cheaper to try this than a "diagnosis" session at the dealer.


But why bother to diagnose or replace an outdated system, the maps for which are no longer updated. I agree one can buy "pirate" maps, but they too are vastly inferior to those offered on free smart 'phone/tablet apps, such as Google Maps, Waze etc..

NJSS
 2016 Discovery 4 Landmark
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t. 
 
Post #207700819th Aug 2019 6:33 am
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