Member Since: 05 Jan 2016
Location: Surrey
Posts: 130
Servicing Costs
Hello
What should one be paying for a £48k service on a '62 D4 HSE?
7th Dec 2016 11:56 pm
spikekellyrm
Member Since: 23 Jul 2015
Location: Manchester
Posts: 662
Less!
8th Dec 2016 12:13 am
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
8th Dec 2016 8:58 am
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 924
Ring around main dealers and haggle
I might be wrong but don't Land Rover do fixed price servicing for Discos and Freelanders over 3 years old....Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight
9th Dec 2016 5:36 pm
riverblanche
Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2210
Hi,
as said above ^ ring around, their "Fixed price" servicing varies a lot
My £96K service (now that's expensive ) varied from £464 to £745
Member Since: 31 Aug 2015
Location: Essex
Posts: 828
Mine is in tomorrow at local stealer. 5th service on a MY12 (Reg Dec '11) paying £502 - well thats what they quoted....
Edited to add - I did ring around. A different franchise a bit further away from me were quoting £150 more!MY2012 D4 HSE Nara Bronze with some extra stuff
9th Dec 2016 6:04 pm
peteyd
Member Since: 08 Mar 2016
Location: South Bucks
Posts: 551
I'm hoping my £599 (or was it £699) for the 5 year/50,000 mile service plan protects me from some of these costs - but as discussed elsewhere, I fear they'll make up the difference with non-included essentials like brakes, discs etc.MY16 D4 Graphite in Loire Blue
9th Dec 2016 7:57 pm
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 924
Brakes won't be included. Buy Genuine ones from Dan at Duckworths as they will be a lot cheaper than most main dealers.Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight
10th Dec 2016 10:29 am
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438
peteyd wrote:
I'm hoping my £599 (or was it £699) for the 5 year/50,000 mile service plan protects me from some of these costs - but as discussed elsewhere, I fear they'll make up the difference with non-included essentials like brakes, discs etc.
That's exactly what my last dealer did to me when I put it in, under the service plan, for the 32,000 mile service at 28,000 miles. I was quoted around £350 for new rear discs and pads, neither of which needed changing; the discs were barely worn and when the pads were removed, 1,000 miles later, they had 4mm left on each pad. The dealer had warned me that they were "down to the metal"!2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: FL2 as a second car
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
Last edited by Red Merle on 10th Dec 2016 12:06 pm. Edited 1 time in total
10th Dec 2016 10:40 am
HughMartin
Member Since: 30 Mar 2008
Location: Aberdeenshire
Posts: 751
Get a price and when you take it in for the service, take your own previously purchased engine oil which you have bought from Advanced Factors (or dare I say Eurocarparts when they have their regular 30% off deals) and tell them to use that. When you come to pay, make sure their itemised engine oil from their standard service charge is removed. Watch out for the hidden "extras". When I went to drive my car away, they had left a litre of LR engine oil on the passenger seat. When I queried it, they said it was all part of the service in case I needed an intermediate top up. Returning that knocked another 20 quid or so off the service.
Also, they will try and charge you for full bottles of, for instance transmission oil, at retail price when they only need a small amount. Get them to give you the remains of the bottle which they haven't used for next time.
They also charged me for a sump plug and washer (ok, not expensive) and when I said I thought the engine oil was changed from above, they said, no, sometimes they do it from the bottom so they can have a good look round the bottom of the engine. When I looked under the car, it was obvious the engine protection plate had not been removed. This also meant they didn't see the continuing oil leak which I had previously reported to them when I purchased the car and they had allegedly fixed.
And as for the standard charge of £5+vat to top up your windscreen wash even although it was full when you took the car in - that really gets my goat.
Letter of complaint resulted in an apology and a £50 cheque as compensation.
PS. You can tell I'm a tight fisted Scot! Watch them like a hawk.
10th Dec 2016 11:40 am
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7438
^^ Great tips though! 2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: FL2 as a second car
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
10th Dec 2016 11:49 am
HughMartin
Member Since: 30 Mar 2008
Location: Aberdeenshire
Posts: 751
They are con artists. It depresses me how many customers get totally ripped off by these so called top class franchises. There should be a trading standards investigation but until more people report them, there won't be.
10th Dec 2016 11:53 am
HughMartin
Member Since: 30 Mar 2008
Location: Aberdeenshire
Posts: 751
Next time I ask for a service quote, I will get them to complete the following form.
Vehicle Registration and type.....................................................
Service Required................................................................
Please quote your best price for the above service. Your price is to include labour and the cost of parts and consumables actually used for the service.
Any product used from retail type containers for which you charge for the retail container must be charged at a pro-rata basis OR the remainder of the product handed over to me after the service.
Charges for work not done or materials not used or not returned to the customer will not be accepted.
Labour cost. ............hours @ £ .................per hour.
Parts (itemise)
Total cost £........................inc.vat.
10th Dec 2016 11:58 am
Joncarma
Member Since: 21 Mar 2015
Location: Birmingham
Posts: 24
Think of a number and at least double it! MY2014 Discovery SDV6 HSE
MY2003 Discovery 2 TD5 ES
MY1995 Discovery 300TDI
10th Dec 2016 11:27 pm
scimmiamagia
Member Since: 05 Jan 2016
Location: Surrey
Posts: 130
Transpired I needed a 60k(?) service since the car is 4 years old, although have done 48k miles. 16k, 32k, 48k, 64k... Should have been 64k service.
Anyway, managed to get price down a bit but not as much as another place round the corner who I will be going to next year instead.
Does the 5 year service option carry over on to used approved cars, by the way?
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) varied from £464 to £745 
