Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761
Servicing - Price Matching
When my 4th annual (B) service was due I checked this site and rang a couple of local main dealers and good independents to get a price guide.
When I rang the dealership where I'd bought the car (Lookers Land Rover, Chelmsford) and asked them to pricematch, I quoted Land Rover Yeovil's discounted Forum price of £340 and the £350 I had been quoted by Ongar Bridge in Essex. Lookers responded with a quote of £294 all in which I accepted thinking that the VAT would bring the final price up to the Yeovil price.
Lookers collected the car earlier this week and returned it after the service. Nice valet job (Snowdonia and Yarwell event evidence all gone) and a replacement high tone horn done under extended warranty. Paid the bill and was surprised that the £294 I had originally been quoted turned out to be £294.88p but inclusive of VAT!Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD
Last edited by philhunt on 20th Feb 2009 3:17 pm. Edited 1 time in total
20th Feb 2009 1:17 am
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
TBH it's a fantastic price 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
20th Feb 2009 1:19 am
philhunt
Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761
Compared to some of the prices that get quoted on here for a B service, I struck gold. Hopefully it will help others on here with their attempts to get dealers to pricematch and/or offer servicing at fair rates I have put a pdf copy of my invoice in my gallery
invoice pdf copy now in my gallery here
Despite my overall pleasure at the price, the cost of parts is still excessive
.Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD
Last edited by philhunt on 20th Feb 2009 1:00 pm. Edited 1 time in total
20th Feb 2009 8:57 am
ELD70
Member Since: 28 Jan 2008
Location: Romford.
Posts: 901
Two things amaze me about your post:
1. They actually answered the phone.
2. They did some work.
Is there another Lookers Chelmsford opened up in the last few days that I am not aware of
20th Feb 2009 10:15 am
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
Brake lamp bulb?2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
20th Feb 2009 10:38 am
philhunt
Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761
????????????????????????Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD
20th Feb 2009 11:01 am
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
Sorry - I meant the 88p difference (not the total difference of VAT) could have been a bulb...2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
20th Feb 2009 11:06 am
B16 KJR
Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005
My only worry about Dealers price matching is, as they have agreed to do the service for a lower price than they normally charge, are they going to do the same job or are they going to do it "down to the price" ?
20th Feb 2009 12:16 pm
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
...so, on a 45K service, will they just miss the brake fluid change on the quote, and call back mid service to ask...!2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
20th Feb 2009 12:17 pm
SJR
Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030
I would asssume they still have a legal duty to do everthing on the LR service sheet for the relevant service (A or B), and consumables (filters, oil etc) can be easily checked if they want to try it on! Or am i being Naive
edit: As i understand the brake fluid and similar items, it is recommended at certain intervals, but not part of the service, it is classed as an extra I believe that every human has a finite number of heart-beats. I don't intend to waste any of mine running around doing exercises.
Buzz Aldrin (1930 -
Last edited by SJR on 20th Feb 2009 12:21 pm. Edited 1 time in total
20th Feb 2009 12:19 pm
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
All depends where you get it serviced 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
20th Feb 2009 12:20 pm
SJR
Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030
For me it all boils down to the issue of, If you don't trust your dealer/person servicing the car, why are you using them to maintain something that if not maintained properly could kill you or others I believe that every human has a finite number of heart-beats. I don't intend to waste any of mine running around doing exercises.
Buzz Aldrin (1930 -
20th Feb 2009 12:24 pm
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
Absolutely - well said!2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
20th Feb 2009 12:26 pm
B16 KJR
Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005
But then again, not everyone has access to a range of dealerships within a reasonable distance of them.
20th Feb 2009 2:57 pm
philhunt
Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761
SJR wrote:
edit: As i understand the brake fluid and similar items, it is recommended at certain intervals, but not part of the service, it is classed as an extra
When I was shopping around last year for my 3rd annual (45k mile equivalent) service, none of the dealers I called included the brake fluid change in their quotes. It's recommended by Land Rover at 3 years or 45k miles but, as SJR says, it's regarded as an extra and chargeable as such.Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD
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