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DiscoDB
Member Since: 12 Feb 2007
Location: Berkshire
Posts: 16
  
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Noticed recently an odd noise from the front when cornering, then on Saturday going round a roundabout the steering wheel seem to try to snatch out of my hands. Looked under the hood and noticed the Power Steering hydraulic fluid was low (not empty but well below minimum) Called LRA, after a couple of hours their local technician phoned to confirm when he would arrive to check out the car. After describing the problem he said he didnt even need to come and look at it, he new it was a common fault, a leak in the steering rack)
He got me a loan car (FL2) and booked a recovery.
Car was finally receovered on Tuesday (these things always seem to happen on a bank holiday weekend!).
Dealer service dept said the fault was very unusual when I told them what LRA had said, but they'd check.
Sure enough on Wednesday they confirmed leak in the steering rack, need to replace it.
Ok, so far so good, at least I have an FL2 and a diagnosis. Then........ Cant say when we can fix it because LR dont have any steering racks, dont know when they will get them!
Anyway, to the questions: Is this a common fault or something unusual, anyone had a similar problem? Are D3 and D4 steering racks the same?
Thanks.
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 3rd Sep 2010 1:14 pm |
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PaulP
Member Since: 04 May 2007
Location: Barcelona
Posts: 4317
  
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That's pretty impressive.....I've only ever heard of one or two leaking and would say it's definitely not a common fault (well - compared to the rest of the normal suspects), but the LRA chap seems to have been on the ball...  2006 Discovery 3 TDV6 SE Auto Buckingham Blue
2007 Golf GT DSG
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| 3rd Sep 2010 1:53 pm |
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DiscoDB
Member Since: 12 Feb 2007
Location: Berkshire
Posts: 16
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 Been over 2 weeks now. Car is still sitting at the dealer. They cannot get the part (steering rack) to repair it and cannot even get an ETA when they will get one.
Spoke to LR Customer Assistance, they have no idea either.
I am sure the D4 production line is still running and they have steering racks for that, but none for spares?
I guess LR are more concerned about making revenue from new car deliveries than helping out someone who's already paid their money.
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| 14th Sep 2010 3:03 pm |
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The Large One
Member Since: 20 Apr 2007
Location: Down the polytunnel
Posts: 6143
 
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Cor, that was a good'n, had to dig this lot out
spoke with Cat and he's what i found out
no reason why your dealer or LRCS could not find this out either 
Exch part
LR017919
forget it, ain't happening
New Part number
LR013785
this item is availble for a line pinch from manufaturing line
dealer needs to make sure it's critical ordered and line pinch requested
NEW NEW number
there is a new number for this rack coming out
LR025793
this has a scheduled delivery date into the packers 27/9/10
limited quantity's again needs to be critical order if you want a chance of getting one
personally, i'd go for option 2, get a line pinch sorted TLO has left the building.......
I no longer work for a Landrover Dealer
My little chilli sauce business http://www.thechillees.co.uk
if you would like to order anything just give me a shout
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| 14th Sep 2010 3:15 pm |
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DiscoDB
Member Since: 12 Feb 2007
Location: Berkshire
Posts: 16
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Thanks for that info TLO.
3 part numbers, that maybe explains why when I called back LRCS to find out status they said they had tried to expedite a part, but that the part number had been "rejected" - I guess they were asking about the first part number you mentioned!
Expecting another call back from them soon with an new update.
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| 15th Sep 2010 1:14 pm |
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al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10360
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I know this is an old thread, but same problem on my 09 D3 - its in the dealers now, and delivery date for a new rack is JUNE. ARRRGGGG
Al Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
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| 25th Mar 2011 12:35 pm |
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Jem
Member Since: 02 May 2009
Location: Yorkshire
Posts: 59
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Just got this 'steering rack leaking' problem on my 56 plate D3. Dealer says no stock till December 2011, problem is dealers have just failed it's MOT on this fault.
Anyone know of a quick fix that might get it through its MOT until the new part arrives???
I'd consider either a reconditioned one, or failing that even a good one from a scrappers.
Cheers
Jem
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| 15th Oct 2011 9:05 am |
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Renton
Member Since: 13 Jan 2009
Location: Somewhere in the middle
Posts: 1718
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Guys, small leaks can easily be fixed with Lucas power steering stop leak. Ofcourse, if you have warranty get in replaced. But out of warranty this is à great solution. CLUB ILLEGAL CAR WASHERS
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| 15th Oct 2011 9:47 am |
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Jem
Member Since: 02 May 2009
Location: Yorkshire
Posts: 59
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Thanks Guys
All sorted now 
Cheers
Jem
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| 17th Oct 2011 6:10 pm |
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