Tesla drivers left unable to start their cars after outage
Published50 minutes ago
Tesla drivers say they have been locked out of their cars after an outage struck the carmaker's app.
Dozens of owners posted on social media about seeing an error message on the mobile app that was preventing them from connecting to their vehicles.
Tesla chief executive Elon Musk personally responded to one complaint from a driver in South Korea, saying on Twitter: "Checking."
Mr Musk later said the app was coming back online.
The Tesla app is used as a key by drivers to unlock and start their cars.
Owners posted a multitude of complaints online about not being able to use their vehicles.
"I'm stuck an hour away from home because I normally use my phone to start car," one owner tweeted.
About 500 users reported an error on the app at around 16:40 ET (21:40 GMT) on Friday, according to the outage tracking site DownDetector. Five hours later, there were just over 60 reports of an error.
"Apologies, we will take measures to ensure this doesn't happen again," Mr Musk tweeted.
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Dean
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2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
20th Nov 2021 6:05 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73134
even SWMBO thought relying on your phone to get in your car was iffy ... "do you have to have a spare phone ?".
Dean
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
20th Nov 2021 8:29 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73134
Would be no good for SWMBO as her phone would prob be dead. Remembering to charge her phone is not one of her strong points.
20th Nov 2021 9:08 am
ruben D3 Decade
Member Since: 26 Sep 2006
Location: ASTURIAS
Posts: 2440
oops! that sounds like something to me ! I see that some things are international!😜lost in translation!
DISCOVERY 3 SE man. TDV6 2006, my true love!
DEFENDER 2 SE D I6 MHEV 2024, other live.
The phone is meant to be a secondary means of access - they come with a key card to keep in your wallet as a primary means of entry and that still works.
As ever, the press are leaping on the populist "new battery car stupid, hurr-hurr" zeitgeist. Clowns.I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
21st Nov 2021 11:02 am
J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6272
Tesla make the simplest of tasks so awkward. Apps and cards and an over reliance on touchscreens to do simple tasks.23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
21st Nov 2021 11:48 am
RRSTDV8
Member Since: 07 Apr 2014
Location: Here
Posts: 13609
NoDo$h wrote:
The phone is meant to be a secondary means of access - they come with a key card to keep in your wallet as a primary means of entry and that still works.
As ever, the press are leaping on the populist "new battery car stupid, hurr-hurr" zeitgeist. Clowns.
And yet a friend has just ordered a Tesla for his company car and the one thing he's been talking about most is that he can just use his phone and not have to worry about a "key" of any sort. Perhaps he'll evaluate that in light of this issue.Visiting from rrsport.co.uk
2012 RRS SDV6
2008 RRS TDV8
"When you fire that first shot, no matter how right you feel, you have no idea who's going to die! You don't know who's children are going to scream and burn. How many hearts will be broken. How many lives shattered. How much blood will spill, until everybody does what they were always going to have to do from the very beginning: SIT DOWN AND TALK!"
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... All LED interiors lights, DRLs, Spare Wheel protector.
