Member Since: 09 Jun 2007
Location: Cape Town
Posts: 340
New car problems
I took delivery of a new Disco 4 recently after a terribly long delay and much frustration.
I noticed harsh shifts from 1st to second especially when cold as soon as I got the D4. This is my 3rd Disco in succession.
I called the dealer who siad to bring it in for testing.
I took delivery on a wednesday, and drove the car for a whole 5 days before returning her.
So far it's coming on for 2 weeks that they have had the car and still no joy in fixing her.
I have been told that there were faults relating to fuel pressure. Initially extensive tests were done on the wiring to the fuel pressure sensor. Then the sensor itself was replaced (after much vehicular dismantling!).
I am now being told that there must be a problem in the fuel tank, either the float system or the pumps in the tank as the vehicle loses power on driving up a steep incline. They are removing the fuel tank to do tests on the tank.
I had the vehicle for less time than she has been back at the dealer. I have never ever waited so long to have a problem fixed. Not even on the worst vehicles I owned as a student!
I am so frustrated and so disappointed. my new car experience has been ruined.
At what stage do you say enough is enough, you sold me a defective product and I want a refund or a new vehicle??
Andrew
4th Dec 2014 7:23 pm
Andrew van den Heever
Member Since: 09 Jun 2007
Location: Cape Town
Posts: 340
It's heart breaking because I absolutely love my Discovery's and have had such a disapointing experience.
I just want a nice new car and expect it to be perfect in every way as she rolls off the showroom floor. Is that too much to ask??
4th Dec 2014 7:30 pm
robbo770
Member Since: 29 Jan 2013
Location: Aberdeenshire
Posts: 2294
contact pete from Land rover and advise rejection of the car and request assistance of a replacement asap or fully refund.
Pete is the man for sorting this sort of bad omen from the LR community.FFRR SC 4.2
Member Since: 09 Jun 2007
Location: Cape Town
Posts: 340
Thanks Robbo770, but I am in South Africa.
Last edited by Andrew van den Heever on 5th Dec 2014 9:41 am. Edited 1 time in total
5th Dec 2014 5:57 am
Andrew van den Heever
Member Since: 09 Jun 2007
Location: Cape Town
Posts: 340
Fuel tank was removed and inspected and found to be fine. Service department is now scratching it's head. My car is still not repaired.........
5th Dec 2014 9:38 am
LiftedDisco
Member Since: 10 Jun 2010
Location: Towcester
Posts: 1001
Andrew...
I'm sure LR South Africa will have some similar process of rejection and it won't hurt to have Pete on the case from here.
Given your experience so far, I be very tempted to be looking for a loan vehicle whilst / until they get you a shiny new one shipped out...
Of course, if you want me to pick it up in Solihull and drive it over...
Seriously, push back hard and I hope you get sorted soon...D4 Commercial - 65 Plate, 2016MY
D5 Commercial - Handed back when I left that job…
D4 Commercial (2014MY) - gone
D4 Commercial SDV6 - Baltic Blue (also gone)
D1 300TDi... 2" lift, HD bumpers (both), detachable tow hitch, 9,500lb winch, 235/85/16 muds and plenty of other toys (gone to make way for the next toy...)
Smiles per Mile - Tornado Motorsports caged Evo 3... 100" Defender look-alike, with Range Rover running gear - all fully IVA'd and registered!
5th Dec 2014 7:11 pm
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Again, contact Pete.
Land Rover - Turning Drivers into Mechanics Since 1948
Member Since: 09 Jun 2007
Location: Cape Town
Posts: 340
Hoooray my Disco was replaced!!! After major to-ing and fro-ing my V8 was replaced.
After 8 weeks there was no inkling as to what the problem was.
Symptoms were: rough shifting, lack of response on accelerating on an incline and hesitancy in down and upshifts.
Diagnostics showed low fuel pressure codes and then no codes at all.
Attempts were made at recording real time data in the vehicle.
Engineers were sent down from LR South Africa to Cape Town.
Nothing worked and everybody was scratching their collective heads , but eventually the dealership came to the party and my vehicle was replaced.
I heard recently from the dealership that the problem was finally fixed and it was..........low gearbox oil WHAAAAAT? Just oil!
22nd Jan 2015 3:42 pm
motolite
Member Since: 18 Mar 2013
Location: Sydney
Posts: 931
Andrew, great result. Now get out and enjoy your car
22nd Jan 2015 9:30 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73019
Result.
22nd Jan 2015 9:33 pm
Mr.Tom
Member Since: 01 Jun 2014
Location: St Neots
Posts: 1641
The right result in the end Sill protection - LED internal lights - LED reverse lights - boot liner - Dog Guard - Rock sliders
MY12 D4 HSE - been and gome
MY16 D4 Landmark
22nd Jan 2015 9:49 pm
Chris-525
Member Since: 15 Apr 2014
Location: worcster
Posts: 21
If it was me i would of reached that stage where enough is enough but everyone is different i guess.. Good luck
22nd Jan 2015 10:26 pm
denny crane
Member Since: 29 Mar 2008
Location: Warwickshire
Posts: 147
I was about to say get them to check the gearbox oil!
Problem is with ZF if they fail to fill to the correct level on build, this causes the harsh shifts.
They are supposed to do an end of line check, but.....
German engineering..:-0
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