Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20840
  
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I am aware I don't get onto the forum as much as I used to, PM's take a while to get through and replied to, and I don't mind the odd phone call now and then from forum members with an urgent issue, I have to draw the line someplace. This line was drawn for me a couple of weeks back, with a call from a forum member at 5:45 in the morning...
Said member was around 350 miles away, with a non-starting Disco 3, and looking for advice
Please keep any calls to a more reasonable time of day...
Which also leads me onto another issue. I am getting phone calls from all over the country, from garages who are looking for advice, and remote diagnostics. These calls are becoming more and more frequent, and they will be stopping.
If you need any help over the phone, you will need to give me your forum username, otherwise you will not receive any help (unless you are already a customer of mine)
I don't mean to sound like an  , but I have to do something about it, while still helping forum members out where possible  My D3 Build Thread
TDV8 Retrofit Build Thread
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 10th Mar 2015 11:41 am |
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Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
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Mikey you have a bussiness to run and these calls obviously tie up your time, time you do not receive payment for, I think what you have said is fair and resonable. MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 10th Mar 2015 11:47 am |
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Bodsy
Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
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Setup an 0898 info line @£1.50/minute. You could make more out of that line than anything else! Lol. Bodsys Brake Bible
D4/D3 Remote FBH heat kits
BAS Remaps/ EGR Blank
Transmission Flush
Software updates/enabling
Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset
See It Here
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| 10th Mar 2015 11:48 am |
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Moo
D3 Decade
Member Since: 13 Aug 2010
Location: UK
Posts: 14385
 
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The thought of DM at the other end of a premium phoneline talking about belts and big ends leaves me all a quiver  New Defender L663 110 SE (known as Noddy!)
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner 
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
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IID BT
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| 10th Mar 2015 11:52 am |
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maplecottage
Member Since: 01 Feb 2011
Location: Norfolk
Posts: 3171
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DM - don't blame you.
Very fair in my view - more and more people just seem to take the p*** these days.
Steve
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| 10th Mar 2015 12:00 pm |
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Bobs
Member Since: 29 Oct 2013
Location: Manchester
Posts: 2330
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Sounds sensible and also understandable .....
I did phone once but it was in the middle of the afternoon 
Narpy and I were stuck though and needed help
As ever Mikey was polite and helpful ...... but we do qualify under his contact criteria  D4 Front upgrade/cut back wings n things 'taking a long time but getting there'.
D4 rear upgrade - Narpys helped with that bit
Flack for problem solving and D4 Bluetooth Install/ D4 Heated Steering wheel with Flappy paddles n BBS enabling kit
Disco Mikeys work - Serviced, EGR blanking and 4x4 software upgrade, 3 flash indicators.
B.A.S - FBHIC. Uncle Rays spare wheel protector. Beanie Silver Black badges.
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| 10th Mar 2015 12:07 pm |
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Brian_DL13
Member Since: 25 Aug 2013
Location: Teesdale
Posts: 1418
 
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Do like I do, set your phone on silent between 10pm and 7am.
Anyone who would really need to get in touch in an emergency has my landline number
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| 10th Mar 2015 12:54 pm |
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CDS
Site Sponsor
Member Since: 12 Oct 2009
Location: Cornwall & most of the UK!
Posts: 3340
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Fair play to you DM......
Time with spanners = making a living
Time on phone = not making any £££
Ok, so thats a bit cut and dried but still.....
I used to have this kind of headache when I worked from home...friends would 'pop in for a coffee'......obviously I had time as I was at home.......yes but I am TRYING to work 
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| 10th Mar 2015 1:04 pm |
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Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
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Brian_DL13 wrote:Do like I do, set your phone on silent between 10pm and 7am.
Anyone who would really need to get in touch in an emergency has my landline number
Brian what is your landline number.......................
Only kidding  MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 10th Mar 2015 1:13 pm |
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Disco dazboy
Member Since: 02 Dec 2013
Location: Leicestershire
Posts: 1782
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I fully agree DM! I would have been less than helpful at that time of morning! I didn't think a forum member would be so inconsiderate and rude to another member! D3 x2 now gone
Volkswagen Tiguan Allspace 4motion
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| 10th Mar 2015 5:43 pm |
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Darryl
Member Since: 19 Dec 2009
Location: oldbury West Midlands
Posts: 1224
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Know where your coming from , I'm self employed and have had calls at stupid o'clock for quotes and advice , 5am , 10.30 pm ect and even one on christmas day !! and no it wasn't a wind up 
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| 10th Mar 2015 6:27 pm |
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Mr.Tom
Member Since: 01 Jun 2014
Location: St Neots
Posts: 1641
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If I said anything coherent at that time it would not be polite! Sill protection - LED internal lights - LED reverse lights - boot liner - Dog Guard - Rock sliders
MY12 D4 HSE - been and gome
MY16 D4 Landmark
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| 10th Mar 2015 9:27 pm |
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grahamk
Member Since: 28 Feb 2010
Location: Dumgoyne
Posts: 1473
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WOOFT! that is mental...Hope your letterbox going at 04:30 with a brown envelope falling through it was more of a pleasant wake up call 3 Flash Indicators
Clock on Dash
GVIF & Reverse Camera
D4 Bluetooth
EGR's Blanked
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| 10th Mar 2015 9:39 pm |
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robbo770
Member Since: 29 Jan 2013
Location: Aberdeenshire
Posts: 2294
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Geesie. I even work out what the time is before trying to speak to you from Baku!!
Totally agree,
Maybe get one of those virtual office places Mike where a woman takes all your calls so you have a period each day of just dealing with , bookings, enquiries from home as part of the working day plan
That or you will have to pay the wife as the company sectarian more money to become full time.
No one will dare phone her out of hours  FFRR SC 4.2
Rejected!! RRS2
Fit TDV6 intercooler hoses
Fast Road intercooler
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| 11th Mar 2015 8:47 am |
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Navigator
Member Since: 17 Mar 2010
Location: Stay at Home. One of the lives you save could be your own.
Posts: 5113
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As I have my phone off for large periods of time when dealing with business I encourage people to use the SMS instead of voice. One can reply when convenient once one has stopped driving, torquing, peeing or whatever might have been interupted by a voice call. A vaccine does not stop you catching a virus, or passing it on, or getting ill from it, really ill. It does reduce the likelyhood of you dying when really, really ill. Stay Alive - KEEP AWAY FROM PEOPLE.
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| 11th Mar 2015 9:45 am |
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