Member Since: 01 Oct 2008
Location: in the middle
Posts: 557
I'm a bit confused by this, had my D4 recalled by Landrover, my vin falls in CA641***, so in the tighter vin range, but they only replaced the sensor, when questioning the pickup ring, they replied, no only the sensor to be done as per recall letter.
Should it have had the ring done too??
No issues with the D4 either before or after.
Lee
1st Aug 2016 6:57 pm
LandPhil
Member Since: 25 Apr 2015
Location: Suffolk
Posts: 197
As I understand it cars built with a Vin before the tight range have a different sensor/ring and if it fails they will need both the ring and sensor changed. Cars in the tighter range with a different sensor need only the sensor part changed.
I think you can relax job done.FFRR Westminster TDV8
D4 HSE MY12 Aintree Green. Great car
RRS HSE Lux MY11 Stornoway Grey
Freelander2 SD4 HSE-Best car I have ever owned.
1st Aug 2016 8:56 pm
D4mation
Member Since: 29 Jul 2011
Location: Ruralshire
Posts: 593
Mine's an MY12 and sits in the wider vin range, but not within the more recent tighter range.
My reading of the P080 service action is LR are doing the cheaper jobs first ie. sensor only. Those with the old type sensor that needs a new pickup ring as well (the wider vin range) are being ignored by P080 because the pick up ring replacement is much more expensive (body off or gearbox out).
I'm not concerned about the cost cos I've got the Warranty Direct Luxury Care package, but I do care about the safety aspects of the failure, and the possibility of the sensor failing when I'm in France with the tintent on the back.MY12 D4 HSE Ipanema Sand
Just had the P080 carried out - 1 hour later the car stalled!! - the very (previously non existent) problem it was mean to resolve. Car rescued back to dealer!
Appeared they only replaced the sensor, not the sensor ring, and on speaking with LR Customer Services, they are denying the existence of Technical Bulletin LTB00680 regarding needing a sensor ring with a specified VIN range! (which mine falls in) Road test after repair was only1-2 miles, garage claiming LR do not allow more than that!, LR Assistance however advised that to test repair had to be brought up to temperature, and LR CS saying they don't restrict the test drive!
Anyone able to confirm on LTB00680?, and which cars need more than just the sensor?
3rd Aug 2016 11:57 am
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Did you take a copy of the TSB provided above to dealer and asked them why they have caused your vehicle to breakdown?
Land Rover - Turning Drivers into Mechanics Since 1948
Yes, and explanation was that they were just following the P080 recall to the letter & as it did not refer them to the Tech Bulletin they couldn't do anything extra! - and now strangely that Tech Bulletin appears not to exist on Topix!!
Robbie - LR CS have asked for a copy of the TSB - have just emailed it to them asking for confirmation, as it is difficult to reconcile how they think it does not exist with the above posting.....
3rd Aug 2016 12:52 pm
dlgis
Member Since: 02 Oct 2015
Location: Tunbridge Wells
Posts: 398
Isnt your car 2010 and therefore not currently subject to the recall? My understanding is that the type of CP sensor was changed in early 2012, and that cars within the tighter VIN range only need a replacement CPS under the recall as the trigger wheel is compatible. If an earlier car needs the CPS replacing then either it needs to be with an older style CPS (if still available) to match your trigger wheel. Or replaced with a new style CPS and a new trigger wheel. (Body off!) I have tried getting more info from a garage owning mate who has good contacts at an LR dealership but theyve gone very quiet on him!D4 GS 12MY
Thanks Digis - my previous car was indeed 2010, current is 2012!! Yes I have a sense of deja vue from how the tow bar issue was dealt with, so not surprised you are encountering silence. Lets see if LR CS now confirm the Tech Bulletin that they can't find!
3rd Aug 2016 1:03 pm
Billy B
Member Since: 21 Dec 2007
Location: Norfolk
Posts: 198
Seems to be a lot of chat with about what should and what should not be completed with this recall. As you are aware my D4 was done last week by Hunters, Norwich. They had trouble with trying to place just the sensor my vin is a CA 643.... a 2012 Reg. IT falls in the batch according to topix for replacement of both parts ie trigger wheel and sensor. It would appear that Hunters had to get LR approval to complete the work, that is why mine took so long. Hope this helps.
Billy bNothing is foolproof as the ingenuity of fools is endless.
Billy - thanks, yes that does help - mine is also a CA6.. falling into that (now disappeared) Topix batch - I'll push the dealer to get LR approval, without being too cynical it may just be a cost issue that slows up automatic authorisation?...
LR CS are no longer denying the existence of the Tech Bulletin but are trying to pass the buck back to the dealer to decide what to do, rather than proactively managing it themselves as the dealer has already claimed that they can only do what LR instruct them!! Game of pass the buck going on!
3rd Aug 2016 2:23 pm
LandPhil
Member Since: 25 Apr 2015
Location: Suffolk
Posts: 197
The Tech Bulletin is quite clear on those cars in the vin range - change both bits. I have printed off a copy of the TSB and will keep it safe until I am called in - if that happens.FFRR Westminster TDV8
D4 HSE MY12 Aintree Green. Great car
RRS HSE Lux MY11 Stornoway Grey
Freelander2 SD4 HSE-Best car I have ever owned.
3rd Aug 2016 2:52 pm
Billy B
Member Since: 21 Dec 2007
Location: Norfolk
Posts: 198
I actual took a copy of the tech bulliten that Mr Pastry put up, and left it on the service mangers desk at Hunters when I picked up that wonderful Defender and went off on holiday.Nothing is foolproof as the ingenuity of fools is endless.
Well, I have just had LR CS tell me that the P080 Recall supersedes the Tech Bulletin!, which they say means that the extra work on the sensor ring is not necessary! Does not make a lot of sense, as that implies the original technical bulletin (on which some customers have carried out work & been charged for) was not correct.
I've requested confirmation in writing, as the explanation has changed as the day has gone on, from not being able to find the bulletin at all, the dealer claiming it only applied to Discovery 4's (he thought he was repairing a D3!!), to now claiming that the lesser work in the Recall (which LR is paying for, rather than customers being billed for) is all that is required! - just hope it is an effective fix
3rd Aug 2016 4:36 pm
Billy B
Member Since: 21 Dec 2007
Location: Norfolk
Posts: 198
Hi All,
Well since the replacement of my sensor and trigger wheel I took the old girl out for a 100 mls plus trip over the weekend, first time I have had a chance to drive her since the recall.
What have they done?.. It was like driving a new car, smoothier, more responsive and no hesitation at roundabouts and I mean no hesitation or changing down to many gears on acceleration nothing just normal gearbox functions which in turn made it feel quicker, perma grin was apparent(so swmbo said).
It now makes me think was the software update I had done many months ago the real fault of the hesitation problem that many of us suffered or has it been the sensor all the time, not I might add has my sensor ever given me cause for concern, just a thought??
Billy BNothing is foolproof as the ingenuity of fools is endless.
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