Crazymazy
Member Since: 08 Jan 2017
Location: Fareham
Posts: 15
  
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Picked up LR4 Corris Grey HSE, Almond leather, Jan 14 year, got all round cameras. Picked up from Christchurch around 4pm and drove home in the Snow, felt like a kid in a sweetshop !!! I have two dealers close Hunters Southampton OR Guy Salmon Portsmouth. Has anyone used these two and could anyone steer me in the right direction ? Have got the 2 year L/R warranty.
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 13th Jan 2017 4:36 pm |
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LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23831
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Did you get it from Westover's in Christchurch? A friend uses them for his Land Rovers (he's got several) and speaks highly of them. 2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
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| 13th Jan 2017 4:49 pm |
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Buckster
Member Since: 04 May 2015
Location: Hampshire
Posts: 605
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I had a bad experience with Guy Salmon Portsmouth and swore i would never return again. Of course this could of been a one off but it left a sour taste and i wouldnt return again  2003 BMW M5- 5 Litres of V8 Optimax Slurping Goodness in Carbon Black
2013 RRS SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expo Rack, 4x Warn Spotlights, Warn 9.5 XPS Winch, Mantec Underbody Protection, Full Easylift Suspension, LightForce HTX 230 Spot Lights, LR Light Guards, 18” Compomotive PD1881 on 265/65/18 BF Goodrich KO2, Brembos Calipers, ARB Fridge, Tuff trek awning.
Visiting from the RR Sport forum:
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| 13th Jan 2017 4:56 pm |
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Crazymazy
Member Since: 08 Jan 2017
Location: Fareham
Posts: 15
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Yes Westovers : They were very good and helpful, would defo recommend on the sales side. I am in the Fareham area which is smack in the middle of the two mentioned dealers, Christchurch is an hour away. I did have dealings on sales with Hunters which didn't go well, they wouldn't budge or deal at all & tried flogging me finance, paint/leather protection etc etc on a £25k D4
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| 13th Jan 2017 4:56 pm |
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LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23831
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Worth an hours drive for good service, IMO.  2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
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| 13th Jan 2017 4:58 pm |
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Cobstar
Member Since: 03 Mar 2010
Location: UK
Posts: 194
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Will be interested to see what answers you get to this one.
I bought mine from Guy Salmon Portsmouth in August and the sales experience was excellent. I've got the 5 year service pack so will need to find a recommended LR main agent for servicing.
I'd prefer to go closer to home but am willing to travel for good service - we used to travel around an hour to get decent servicing on a Honda and some Audis.
Guava at Guildford seem to get good recommendations on the forum. As do the indi West4x4 in Waltham Chase. And my understanding is that if the indi is VAT registered and services with LR parts according to LR schedule then your warranty is still valid.
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| 13th Jan 2017 5:13 pm |
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Cobstar
Member Since: 03 Mar 2010
Location: UK
Posts: 194
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PS. Congratulations on your new car. Corris Grey and HSE - fab. Glad you enjoyed your drive home 
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| 13th Jan 2017 5:14 pm |
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pjm-84
Member Since: 04 Oct 2016
Location: Hampshire
Posts: 2592
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I've used Hunters / HA Fox for 22years now and still see the same faces in the workshop. I have no issue with their service side.
Their sales side is another matter and one of the reasons I went to BMW (5 cars), Volvo (2 cars) and now Mitsubishi / VW (Cali).
I pass by every day on the way to and from work and cant help spot the red carpet / roped area for customer hand over. 
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| 13th Jan 2017 5:22 pm |
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Crazymazy
Member Since: 08 Jan 2017
Location: Fareham
Posts: 15
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PJM-84 : Laugh, I had the same at Westovers CC yesterday. Hand over area behind the red rope !!! Chocolates, flowers posh coffee etc - Felt a right pillock, I am builder LOL.
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| 13th Jan 2017 5:31 pm |
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Cobstar
Member Since: 03 Mar 2010
Location: UK
Posts: 194
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pjm-84 good to read positive feedback from a longterm customer. Do you think it will stay that way if they get planning permission for a combined JLR dealership on the old Transit Factory site?
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| 13th Jan 2017 6:52 pm |
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Buckster
Member Since: 04 May 2015
Location: Hampshire
Posts: 605
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Have been a Guava customer for some time now and they actually listen to the customers needs and fix things! Never had any issues with warranty claims either so Guava get top marks from me 2003 BMW M5- 5 Litres of V8 Optimax Slurping Goodness in Carbon Black
2013 RRS SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expo Rack, 4x Warn Spotlights, Warn 9.5 XPS Winch, Mantec Underbody Protection, Full Easylift Suspension, LightForce HTX 230 Spot Lights, LR Light Guards, 18” Compomotive PD1881 on 265/65/18 BF Goodrich KO2, Brembos Calipers, ARB Fridge, Tuff trek awning.
Visiting from the RR Sport forum:
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| 13th Jan 2017 8:03 pm |
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pjm-84
Member Since: 04 Oct 2016
Location: Hampshire
Posts: 2592
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Cobstar wrote:pjm-84 good to read positive feedback from a longterm customer. Do you think it will stay that way if they get planning permission for a combined JLR dealership on the old Transit Factory site?
I hope so but I suspect not. I'm aware of the changes and some of the requirements being enforced upon JLR dealerships. Image seems to be the criteria.
Quote:Laugh, I had the same at Westovers CC yesterday. Hand over area behind the red rope !!! Chocolates, flowers posh coffee etc - Felt a right pillock, I am builder LOL.
Not sure who this appeals to but assume it a LR sales directive. If I bought a car I would tell them forget the  and provide me some rubber mats FOC.
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| 14th Jan 2017 12:06 am |
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Cobstar
Member Since: 03 Mar 2010
Location: UK
Posts: 194
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Thanks for the feedback pjm-84.
Part of me wants to give Portsmouth the benefit of the doubt initially but ...
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| 14th Jan 2017 7:28 am |
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