Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 698
Inchcape Derby - Poor Write up
Finally got my car back from Hunters after a couple of weeks for restricted performance.
Now putting grammar and spelling mistakes aside, I think this is a very poor write up for an invoice. No mention of part numbers or even specific parts.
When I Sell this car, I have a vague invoice suggesting some parts have been replaced. How can I plan to claim my parts warranty if I don't know which parts have actually been fitted?
Have People had similar invoices before? I think I'll be writing and asking for a more comprehensive list of repairs.
Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6752
All places I’ve ever been to supply a detailed parts list on the invoice, the price/discount for it, etc. work is detailed separately and has the hours/rate/discount/price for each work item. Applies to LR (indies) and Volvo (dealer).
27th Jun 2018 10:16 am
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20841
Member Since: 12 Feb 2013
Location: Fife
Posts: 6528
What’s this invoice thing you talk off?
D3 57 xs Stornaway grey
D2 02 commercial silver gone but a great servant and won't be forgotten
Iid Bluetooth
27th Jun 2018 11:52 am
al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10352
I think its beacuse its not an invioce to you - all the costs have been covered by warrenty. It is just a job record, which is usefull to you or a buyer as its shows the wrok has been carried out at the main dealer.
I'm fairly sure all warrenty work I have had done has been listed like that.
AlVolvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
That's a fairly standard warranty work invoice from them, all warranty work they have done for me in the past has been invoiced exactly the same. It lists everything they have replaced and is a record of work carried out only.
For the record I have been using them for the last 3 years and never had any issues with them.Andy
2007 TdV6 Pursuit
27th Jun 2018 12:55 pm
Browny90
Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 698
al cope wrote:
I think its beacuse its not an invioce to you - all the costs have been covered by warrenty. It is just a job record, which is usefull to you or a buyer as its shows the wrok has been carried out at the main dealer.
I'm fairly sure all warrenty work I have had done has been listed like that.
Al
But say I have the same inlet manifold split in 6 months time, how do I know from this which has been replaced and which pipe?Disco4 MY16 SDV6 Landmark Black
Disco4 MY12 SDV6 XS Orkney Grey (Gone)
Defender 90 200tdi Completely rebuilt.
27th Jun 2018 1:05 pm
al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10352
OK, so I guess you could ask them to be more specific on the details.
AlVolvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
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