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Someone-Gone
Member Since: 21 Dec 2015
Location: Gone
Posts: 5117
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Okay, I renewed three family passports on line yesterday.
Despite doing them one after the other, I ended up having to send the old passports to the Passport Offices, one to Belfast, one to Liverpool and the last to Peterborough. You couldn’t make this up! 
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 6th Jul 2019 9:53 am |
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Kelvo
Member Since: 07 Aug 2015
Location: Perth WA
Posts: 264
  
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I’ve just renewed two online one after the other, both went to Liverpool. Seems a bit random your three went to three different offices.
Both were returned, with the new passports within two weeks from the date I did it online. Considering I’m in Australia I thought that was a pretty quick turnaround. MY14 TDV6
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| 6th Jul 2019 11:17 am |
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adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
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Online passport renewal is superb - mine took 4 days.
Not sure why it’s an issue to send to different offices - don’t they have to be posted separately anyway and it’s probably due to workload balancing to improve efficiency on the manual part of the process? Now Golf GTI PP, 7 speed DSG.
Ex D3 and D4
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| 6th Jul 2019 11:29 am |
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Moo
D3 Decade
Member Since: 13 Aug 2010
Location: UK
Posts: 14429
  
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The Dundonian wrote:Okay, I renewed three family passports on line yesterday.
Despite doing them one after the other, I ended up having to send the old passports to the Passport Offices, one to Belfast, one to Liverpool and the last to Peterborough. You couldn’t make this up!
They’re watching you ...... 
 D4 HSE EU6 (Known as Jeeves)
New Defender L663 110 SE (known as Noddy!) Sold
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner 
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
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| 6th Jul 2019 2:00 pm |
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Someone-Gone
Member Since: 21 Dec 2015
Location: Gone
Posts: 5117
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No, not a problem, just seemed strange.
You’re right, the addresses all have to include the unique identifier number.
I did one online a couple of months ago and it took 3 weeks. It will be interesting to see whos the quickest here. I sent them first class signed for delivery this morning.
My own is valid for another couple of years, but I end up doing them for all the family and paying for them all as well.
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| 6th Jul 2019 2:13 pm |
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adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
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It ain’t cheap is it☹️
I did mine in early January which is why I suspect it was so quick. Did the Mrs’s in February and that took a couple of days longer. Now Golf GTI PP, 7 speed DSG.
Ex D3 and D4
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| 6th Jul 2019 3:36 pm |
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jambo27
Member Since: 26 Oct 2010
Location: Staffordshire
Posts: 90
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I thought this thread was going to be about the issues around the verifying persons address.
I had to renew my daughters passport in March - for those yet to use the new online system you nominate a person that knows you to electronically confirm your identity as opposed to the writing on the back of the picture I have known XYZ for 7 years. The passport office then sends them a secure link to confirm all your details. As part of thesecurity on the link you have to provide your UK passport details and your address. I had to nominate 4 people - the first 3 all failed to probide data that matched the passport office data. It can only have been an address issue because they all had their passports in front of them when they entered the data so would be hard to mistype 3 times in a row, which is when the system blocks you and asks the passport applicant to choose a new verifier.
I don't know which database the passport office take their address info from though. 1st person had moved house 4 months ago so fair enough maybe things not fully updated re electoral role, credit files etc but the other two have been in the same addresses for 8 and 10 years. My final choice was a frind whonhas lived at the same address for over 40 years - his worked fine 😂😂
Despite this small hic cup I do think the new system is a great improvment on the old one - no long forms to complete, no worrying about if photo is correct specifiacation (instant confirmation once uploaded now) and no standing in a Post Office queue for 30 mins waiting for someone to tell you everything is fine with your form which you knew anyway because you'd spent the last two days filling it in and checking and rechecking it.
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| 6th Jul 2019 7:15 pm |
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