DISCO4.COM - View topic - Lancaster at slough, any good?

riverblanche

Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2227

2008 Discovery 3 TDV6 HSE Auto Java Black

Lancaster at slough, any good?

Hi,
has anyone bought from them recently and what do you think of them

Looking at a couple of different options

and never bought a car from far away,
they have 1 we are tempted by but like to go and have a look before committing to buy

Where they fair with a p/ex price and how did they prep the car?

any feedback welcome or it could be a long day out to look

Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999

I plan on living forever and so far so good !

Club DG Mclaren stuff
.

13th Sep 2019 7:29 pm

chugga90

Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 446

2013 Discovery 4 3.0 TDV6 Commercial Auto Indus Silver

Not bought from them but hear nothing good about them locally.
Not the largest of locations and over crowded with vehicles.

One of my clients who is not short of funds, got right messed around by them when his LR was booked for service and technician test drive. After moving back here from Isle of Man, and seeking a dealer to trust. Kept him waiting just over two hours. When he tried to get sense they did not care too much, so he said his thank you for not a lot of help and moved on. Subsequently replaced it with a Porsche, gets better service although obviously more for it!

So if you are buying remotely, might be better avoided, sorry for disappointment. Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed

13th Sep 2019 7:55 pm

Discoveringcomfort

Member Since: 16 Sep 2015
Location: Berkshire
Posts: 637

2005 Discovery 3 4.4 V8 HSE Auto Zambezi Silver

Cant help re sales, but I get parts from them. I ordered a £6 pound O ring from them which they got in, after telling me it had arrived I went to collect it but they had lost it. They ordered a replacement and sent a driver to my house the next morning.
The cost to them was an hour to look for it and another for a driver. Series 1 V8
Series 2 Hibrid V8
Discovery 3 HSE V8

14th Sep 2019 9:16 am

riverblanche

Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2227

Hi,
thanks both

He went for a Porsche you say

better service

there does seem to be a difference between "sales" and "service" depts at stealers

we get great service from Duckworths and excellence from parts (Dan) at Duckworths
but their sales team have never kept in touch with us even after having discussions about ex-demo cars when available

"Sales" at Lancaster have not been back in touch yet from Thursday

so its not looking good

Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999

I plan on living forever and so far so good !

Club DG Mclaren stuff
.

14th Sep 2019 7:49 pm

Pelyma

Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496

It wasn’t me

DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S

14th Sep 2019 8:08 pm

chugga90

Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 446

I think he suggests that the service he receives is totally opposite to LR. However they know how to charge for it! Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed

14th Sep 2019 8:32 pm

chugga90

Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 446

Pelyma wrote:
It wasn’t me

Agreed

Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed

14th Sep 2019 8:33 pm

Tiger

Member Since: 13 Mar 2006
Location: Wales
Posts: 490

2014 Discovery 4 3.0 SDV6 XS Auto Corris Grey

Based on my recent experience, mines just had a Service.......

...Never Again!! never going back.

26th Sep 2019 1:37 pm

grzesiul

Member Since: 11 May 2008
Location: UK
Posts: 6403

2016 Discovery 4 3.0 SDV6 SE Auto Loire Blue

STAY FAR AWAY from that place!!
bunch of incompetent, lying mofos too much up their posh suit asses to notice anything, take anything into consideration and learn from their own stupid mistakes treating most customers as thick retars who have enough money to buy LR product but zero brain to comprehend how they work apart beig

able to start the engine

If you after good service in Slough area I would recommned Barnside Motors in Cookham

not impresive looks but job well done and cheap

G

26th Sep 2019 1:46 pm

RogB

Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1729

if its on the approved LR sales pages for the Slough dealer then they should be able to move the car to Duckworths for you for a minimal returnable deposit.

have you spoken to Duckworth sales team to see if thats possible ?

26th Sep 2019 1:47 pm

riverblanche

Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2227

Hi Rogb,
I thought that dealers could only move cars between their own group

Duckworths stand alone as far as I know Mkt Rasen and Boston.

The car we were interested in is currently Lancaster Sloughs demo RRS not available until 18 Oct
It was left with the sales guy to confirm:-
what we wanted for our p/ex, adding a removable towbar and using

the £3k contribution

Two weeks later and we have still not heard from them

Although things have moved on a bit from our side now

8)

Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999

I plan on living forever and so far so good !

Club DG Mclaren stuff
.

26th Sep 2019 6:25 pm