Member Since: 01 Dec 2011
Location: cornwall
Posts: 10148
Pay for am delivery
And what do you get Payed extra as need tomorrow morning and after paying get this text from them plonkers !!!
-------------------------------------------------
if you cant hold on dont let go , it ill come in handy for something even if you never use it.
D3 SE 05,
110 s wagon 300 tdi SOLD
h top transit
crew cab transit
transit connect
ausa dumper, muck truck .
peljob 2.5 digger
06 L 200 crew cab
Happen s so much though Stew, unit next to ours was expecting a pallet despatched Thursday from Birmingham for a Friday am delivery, didn’t arrive, chased palletways up, be with you this afternoon, come 4pm Friday, chased them again, delivery promised for Saturday morning, still never arrived. Finally arrived Tuesday, they were busy at the palletways hub Thursday night, no room on the trunk, so it didn’t get loaded, you would think if that was the case the a.m. deliveries would be priority and they would leave of the less urgent ones, finally loaded on the Monday night trunk.
17th Dec 2019 5:14 pm
leeds
Member Since: 30 Aug 2010
Location: West Yorkshire
Posts: 4314
Stew you may have paid Brett Martin for a pre 12:00 noon delivery, BUT did they order/pay DX for a pre 12:00 delivery?
Most couriers do not guarantee delivery next day/pre 9,10,12 deliveries. If they do not deliver on time the guarantee normally is a refund of some/all charges.
At this time of year there is extra strain on the system and couriers not delivering on time is on the increase!
17th Dec 2019 5:49 pm
RRSTDV8
Member Since: 07 Apr 2014
Location: Here
Posts: 13556
The text states that it's a before noon service so they shouldn't be offering a time after that.Visiting from rrsport.co.uk
2012 RRS SDV6
2008 RRS TDV8
"When you fire that first shot, no matter how right you feel, you have no idea who's going to die! You don't know who's children are going to scream and burn. How many hearts will be broken. How many lives shattered. How much blood will spill, until everybody does what they were always going to have to do from the very beginning: SIT DOWN AND TALK!"
17th Dec 2019 6:04 pm
UNG
Member Since: 20 Jun 2008
Location: Lancs
Posts: 768
Had one many years ago ordered a quantity of cleats, fixings and connectors from a company in Scotland who dispatched the order with DHL on a pallet, given the delivery address was on Jersey and we had found that you could add upto a week to the expected delivery date of any shipment we didn't chase it for 10 days.
When we started to chase it with the local DHL office they eventually found the pallet was still in their cargo unit at Heathrow because the pallet was too big to load onto the aircraft that flies to Jersey and nobody had thought to break it down to a size that would fit, having suggested to them that they break it down the delivery appeared 36 hours later"Never keep up with the Joneses. Drag'em down to your level. It's cheaper".
17th Dec 2019 6:52 pm
leeds
Member Since: 30 Aug 2010
Location: West Yorkshire
Posts: 4314
RRSTDV8 wrote:
The text states that it's a before noon service so they shouldn't be offering a time after that.
Oooops What can I say?
All I can plead is being brain dead due to working in a cold warehouse at the time! Now slowly thawing out in front of log burner.
17th Dec 2019 7:24 pm
mse
Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2704
Sometimes its just being honest
In fairness amazon seem to manage it and dpd seem to get it...but again its about managing expectations and being realistic
Its a shame that we need to order things now, that you cant rely on going to the shop and them a)having it b)its a reasonable cost c)there is a shop!Mike
17th Dec 2019 10:43 pm
armalites
Member Since: 17 Aug 2013
Location: Herefordshire
Posts: 1918
It is an issue if you live in a rural area.
Most of the bigger couriers in our area have depots in Gloucester so they are close to an hour from the edge of the patch. The drivers will tell you if they have pre 10:30 or 12:00 at opposite ends of the area they will only do one of them. Sometimes you luck out on a normal delivery when someone else has order a pre 10:30 near you.IID PRO
MSV Extreme
Nanocom One
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Payed extra as need tomorrow morning and after paying get this text from them 
plonkers !!!
What can I say?
