Member Since: 27 May 2019
Location: Chavannes sur l'Etang
Posts: 27
American British Concept, what are they doing these days?
I have seen descriptions of their Bluetooth module on this forum and Have tried contacting them without any success so far.
Does anybody now if they are still operating and what’s the best way to reach them?
Thanks a lot for you help.
Regards
Philippe
14th Aug 2019 6:30 pm
nebc100
Member Since: 20 Sep 2017
Location: Altlinster
Posts: 420
I bought one of their Bluetooth modules about 9 months ago. It took a while to arrive and then worked perfectly.
Maybe they are on holiday as I got the impression that it was a one-man business.
They were very food for me.... I can highly recommend their device.
16th Aug 2019 7:00 pm
Philip1972
Member Since: 10 Mar 2017
Location: Gloucestershire
Posts: 1073
Contacting them is quite difficult. I think the business has taken off and he (Brad) is up to his neck!
American British Concept, what are they doing these days?
I have seen descriptions of their Bluetooth module on this forum and Have tried contacting them without any success so far.
Does anybody now if they are still operating and what’s the best way to reach them?
I think the problem might be that you have the name wrong they are not "American British Concept"; I think the correct name is "British American Concepts Ltd" - note Britain comes first (Quite correct )
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
17th Aug 2019 7:51 am
e635815
Member Since: 27 May 2019
Location: Chavannes sur l'Etang
Posts: 27
Missed opportunity here. ABC is far easier to remember than BAC!
I did contact them via messenger last week and still haven't heard a thing. Is there any phone number I can use?
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
17th Aug 2019 6:04 pm
e635815
Member Since: 27 May 2019
Location: Chavannes sur l'Etang
Posts: 27
They haven't yet replied to my message. No doubt if I send a PayPal payment they'll get back to me. But I still wanted to ask them about the availability of their BT modules. Let's try my luck then!
20th Aug 2019 4:11 pm
e635815
Member Since: 27 May 2019
Location: Chavannes sur l'Etang
Posts: 27
Ok, I've taken the plunge and ordered their BT module and paid on-line. I haven't received any order confirmation by e-mail nor did they answer my questions on Facebook.
Are they still doing business? Am I likely to see a product showing up at my door one day?
Even for a one man business, this can't be right, can it?
16th Oct 2019 9:49 am
kajtzu
Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6754
As you’re in the EU, EU consumer law applies even if the seller is non-EU (with some assumptions like they’ve advertised to you, etc.) so:
- you’re supposed to get an order confirmation
- delivery date needs to be less than 30 days from ordering unless something else has been agreed on
- distance sale rules
- etc.
Anyway, if you don’t hear anything revert the sale through PayPal or the credit card company.
Similar things have happened closer, too, for some who ordered certain baskets to their vehicles..
16th Oct 2019 12:02 pm
Moo D3 Decade
Member Since: 13 Aug 2010
Location: UK
Posts: 14416
I wonder if we'll have the same consumer protection in the future. D4 HSE EU6 (Known as Jeeves)
New Defender L663 110 SE (known as Noddy!) Sold
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
16th Oct 2019 12:28 pm
kajtzu
Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6754
Depends on your legislature, I guess, and whatever is being hashed out in Brussels today/tomorrow (?) but we “in” EU will continue to have it
16th Oct 2019 1:39 pm
Philip1972
Member Since: 10 Mar 2017
Location: Gloucestershire
Posts: 1073
He never replies, but will eventually send the item.
I never received a receipt or anything, I did get a tracking number after a few weeks, the item then spent 2 weeks going from place to place in Miami, and eventually arrived!
I never got a reply via Facebook either.
16th Oct 2019 1:49 pm
Mogwyth
Member Since: 03 Oct 2014
Location: Pwllheli
Posts: 3976
Moo wrote:
I wonder if we'll have the same consumer protection in the future.
In theory yes as Consumer Rights Act 2015 applies to anybody who sells into the UK and that isnt going to change, but as now enforcing your rights isn't so easy particularly if dealing with smaller companies and note it only applies to companies that actively sell into the UK/EU.==================================
05 D3 HSE V8 4.4
04 MG TF 135
03 MG TF 115 Cool Blue Edition
02 MG TF 160
00 Hymer B564 Lionheart
1971 Series III 109
16th Oct 2019 9:28 pm
e635815
Member Since: 27 May 2019
Location: Chavannes sur l'Etang
Posts: 27
Ok, I have just received a shipment confirmation in my mailbox, with the required tracking number.
Strange that customer communication is kept to the bare minimum. Especially coming from a US based operation. I wouldn't do it the same way.
But all seems good now and the BT module is on its way.
Philippe
17th Oct 2019 7:22 am
Ruper
Member Since: 28 Jun 2019
Location: Virginia
Posts: 318
LRBT-1
I am looking to get one of these units in that the 2005 LR3 SE has no BT. I have tried alot of cheap options and all end up in frustration.
I am going to order but wanted to ask if the only microphone that will work is their model? (It is currently on backorder due to testing with other models?).
Does it need the microphone? Or will the phone's microphone work and their mic is only needed for better performance?
Last question: Will I have to use the aux input for sound (output) or does it plumb into the stereo system speakers without the need for the aux jack?
I hear their Customer service is not good as far as answering questions so that is why I am asking. Any help would be great.2005 Land Rover D3, 4.4L V8, Maya Gold Metallic
1966 Scout 800, 196 cu.in.
1975 Scout II, 392 cu.in.
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