Member Since: 04 Apr 2007
Location: Norfolk
Posts: 181
5 Year Service Plan
Just dropped of my D4 for its fourth service at the local main dealership to be told the the 5 year service plan has expired as it has done just under 55000 miles.
Apparently there is a cap at 50000 miles. All my details are in the car so I can’t check them. I bought the car privately after it’s first service and have had two more since under the service plan. The car was first registered on 02 January 2016 so very nearly 4 years old now. The original owner paid about £700 for the plan.
Anybody had this problem? I would have thought the plan would be set up for annual / 16000 miles a year as that is the service interval. If I had only done under 10k a year it would still need the filters and oil changes anyway.Disco 4
Burstner motorhome
BMW 225e (only 1/2 way to electric)
23rd Dec 2019 11:36 am
Biffysun
Member Since: 09 Jul 2011
Location: Central
Posts: 1790
Doesn't make sense to me, I certainly thought the service plan was for the full 5years at 15K miles
23rd Dec 2019 11:52 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73097
I had a look at this when the folks bought their D4, yep only 50k limit (from vague memory) but that suited them as they typically only do 8k miles a year. Deffo not 15k a year, then you only got 3 services.
23rd Dec 2019 11:58 am
JackNorris
Member Since: 06 Jul 2012
Location: Beds/Bucks Border
Posts: 1879
Yep, my D4 when i bought the plan was 5 services or 50,000 miles.MY2023 Discovery 5 R-Dynamic 3.0
MY2020 Discovery 5 Landmark 3.0 - SOLD
MY2005 Discovery 3 V8 4.4 HSE - SOLD
MY2019 Discovery 5 SE 3.0 - LR Replaced !
MY2005 Discovery 3 S 2.7 - SOLD
MY2016 Discovery 4 Graphite - SOLD
MY2015 Discovery 4 SE Tech - SOLD
Also have the same service plan with a March 2016 registered, had three services, will get a fourth but will lose out on the fifth service due to the mileage as it will be over 50k.
23rd Dec 2019 1:29 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
Look on the bright side - buy a Fatty and it’s not even an option.
Buy a Disco and get, dependent on annual mileage, between 3 and 5 services for £700. Even if, like me, you got “just” 3 services, that still good VFM. Get 5 and you’re laughing. If everyone were able to get the full 5 services, they wouldn’t be able afford to sell the policy for £700!2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
23rd Dec 2019 3:28 pm
fat bloke
Member Since: 07 Aug 2006
Location: OXFORD
Posts: 1257
Just had mine serviced under 5 year serviced plan just gone past 29k I thought it was for £599 , I enquired how much service 6/ 90 k was told eye watering £723 so compared to 5 year plan bargain at £599.
23rd Dec 2019 6:13 pm
sailormike
Member Since: 04 Apr 2007
Location: Norfolk
Posts: 181
Just picked the car up from the dealer. With the bill for service SWMBOs Xmas present has reduced to the tune of £650!
It was given a clean bill of health, let’s hope it stays that way for another year. It has not had to go to the dealer for anything, except servicing, in nearly 55000 miles. I have fitted a new set of tyres, new rear brake pads, front pads and discs and a new main battery with information and instructions from this forum so I can’t complain about the car.
We bought the car privately so the transferable service pack was a bonus. Looks like it is time to head back to the independent that I used to use for the D3 when it was out of warranty. The main dealer quoted £230 to change the rear pads, I got them for under £35 from AF and it takes me longer to jack up the car and fit axle stands than fit the pads. Front discs and pads were also from AF. Main dealer wanted £500 to change the battery, so I fitted the best one I could get from a battery specialist for about £180 and the stop start came back to life for the first time in our ownership.Disco 4
Burstner motorhome
BMW 225e (only 1/2 way to electric)
23rd Dec 2019 6:35 pm
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 927
Main dealers are rip off merchants Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight
23rd Dec 2019 7:53 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
All of them?2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
23rd Dec 2019 8:29 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910
There was a big discussion about it in 2016, just after I got mine, pretty bad but still very cheap. It wasn’t immediately obvious when buyingJoined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
23rd Dec 2019 8:46 pm
sailormike
Member Since: 04 Apr 2007
Location: Norfolk
Posts: 181
Main dealers are forced to have bigger fancier showrooms pushing up overheads by the manufacturers.
The dealership I went to today I also used for my J reg Discovery 1 in the early 1990s. Their ownership has changed several times but still the same site, when it was about 2years old under an approved used warranty. The clutch slave cylinder failed leaking badly and I called in the day before going to France. It was a common problem at the time and the cylinders were on back order.
To get me going again they took the parts of a discovery in the showroom for me. I think that type of eagerness to please has gone now - call Land Rover assistance would be their reaction now.Disco 4
Burstner motorhome
BMW 225e (only 1/2 way to electric)
23rd Dec 2019 8:52 pm
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20844
At that point, a slave cylinder is a 10 minute job to remove
Now, its gearbox out. They wont be doing that in the showroom My D3 Build Thread
Member Since: 07 Aug 2006
Location: OXFORD
Posts: 1257
Fixed priced service is still on LR site major service is £495 and the minor was £360.
So should they price match if asked????
23rd Dec 2019 11:00 pm
JackNorris
Member Since: 06 Jul 2012
Location: Beds/Bucks Border
Posts: 1879
They don't do a service plan for the D5 - Think they realised how much more they could make by outing them.MY2023 Discovery 5 R-Dynamic 3.0
MY2020 Discovery 5 Landmark 3.0 - SOLD
MY2005 Discovery 3 V8 4.4 HSE - SOLD
MY2019 Discovery 5 SE 3.0 - LR Replaced !
MY2005 Discovery 3 S 2.7 - SOLD
MY2016 Discovery 4 Graphite - SOLD
MY2015 Discovery 4 SE Tech - SOLD
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Doesn't make sense to me, I certainly thought the service plan was for the full 5years at 15K miles 
so compared to 5 year plan bargain at £599.
