shawn wrote:

hi all

well my vehicle has been into the dealer AGAIN for 3 days this week. this is the 6th time they have had it for the same fault. fault being my phone kit does not work properly and my voice activation does not do anything i ask it to do. eg if i ask it to tune a radio station it says golf course and other comands it just says command not reconised.

now the problem i am faced with is the service manager is a really nice chap and very very apologetic BUT i am getting very fed up of being without my car it is a 55 plate collected end sept and it has been in the dealers for a total of 12 days now and its still the same. well actually its worse because before they touched it at least my phone kit worked now it don't .

what is my next course of action i don't want to fall out with the dealer but i get the feeling that because i am being so understanding they don't give a

what would you lot do

cheers shawn

Pelyma wrote:

I would say your voice activation is set up wrong - what voice speaks to you - male or female?

Mine was crap until I changed it to English Female! The default is American male. The English Female sounds very pleasant, I would like to meet her

Seriously though, it works far more reliably with the english fem voice setting, its not perfect everytime but mostly it works.

I ahve not got phone kit so cannot comment.

shawn wrote:

i have had various different voices each time it comes back, but they are all crap and don't work. i have had 3 diffrerent voice control boxes loads and loads of soft wear upgrades and its still the same NOT WORKING.

the dealer who is trying to rectify the fault is not the dealer i bought it of will this make a difference to rejecting the car.

cheers shawn

irf wrote:

It may be that this is old news and you/ the dealers have ruled the following out but as far as I can make out there is only one voice that is designed to recognise an English accent (on my2006MY anyway) and that is UK female.

As Gareth says, the default is US Male but although he has a very English accent he isn't very accurate in recognising commands spoken in an English accent.

The fact that you say it has come back with different voices suggests that it is not always set up as UK.

Changing mine from US male to UK female transformed the accuracy.

Also, becoming more confident in the system and therefore speaking more naturally has improved the performance. It's worse when you raise your voice.

I've also found it's easy slip into using incorrect phrases such as "Play CD" rather that "CD play" and then blame the sytem.

You could also record a "note" or a "custom name" and then play it back to see how the audio sounds. This will give you an idea of how well the microphone is working. Mine is very sensitive but sounds "thin", which is probably what it is supposed to do to suppress extraneous noise.

Apologies if I'm stating the obvious and you've already eliminated these points.

irf wrote:

yes, 2006 HSE