Member Since: 20 Jun 2018
Location: Essex
Posts: 164
Recovery Services
Good morning,
I've just had my AA renewal through and it's gone up massively from last year (previously just over £120 to over £205 this year) for identical cover (roadside assistance and recovery). Used them just twice as far as I can recall in the last 10 years and have been a member for 37. I think this really taking the you know what and is a fine way to repay customer loyalty.
I'm not prepared to accept this so I'm cancelling my membership. However, I do not want to be without breakdown cover so I'm looking for suggestions please for personal membership (got more than one vehicle). Any first hand recommendations, RAC, Greenflag, etc. Never had a problem with the service from the AA, just like to know how people get on with the other organisations. Thank you.
22nd Jan 2023 8:42 am
gje
Member Since: 09 Mar 2014
Location: world
Posts: 488
Have a look at startrescue. Always found them much cheaper, but luckily never had to call them so cannot vouch for how 'good' or 'bad' their response is...
22nd Jan 2023 9:01 am
terryall
Member Since: 17 Jun 2011
Location: Whitstable
Posts: 1433
Cancel your membership then reapply as a new member. Could be interesting6 LRs last one 2009 HSE D3.
Current D5 HSE LUX 2019.
Don't be surprised when you ring up to cancel they can suddenly do it for last year's price or less..
Dean
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
22nd Jan 2023 9:21 am
seddie
Member Since: 23 Mar 2010
Location: Aberdeenshire
Posts: 415
My Wife pays around £80/yr, she has been a member for around 20 years and has never called upon their services. Her membership just went up this year, it had been £70 ish for several years before, every time she phoned to renew she would be asked if there was anything else they could do, she just said 'you could make it cheaper' and they usually would drop down and they even added homestart at no extra cost.
If you were to join now, it would cost you £89 for any car you are driving or passenger in, recovery to your destination or garage and breakdown over 1/4 mile of your home.
I've not had to use them yet... But after an awful experience with the RAC I cancelled that membership and did some research into the recovery company with the best customer satisfaction. I ended up with LV= Britannia Rescue.2005 D3 V8
2010 MX-5
www.instagram.com/global_puffin
22nd Jan 2023 10:05 am
UNG
Member Since: 20 Jun 2008
Location: Lancs
Posts: 766
Been with Britannia Rescue for about 12 years after nearly 30 years with the AA and members of my family have been with them for longer and used them a few times
Can't fault Britannia Rescue's service the membership I have includes personal cover for me and my wife and when my wife broke down with very little credit on her pay as you go phone about 10 years ago when I was working away in Scotland she rang me as she didn't have her cards with her and the breakdown cover details, I rang Britannia Rescue to see if their was something they could do and was immediately asked for my wife's phone number and they would call her and sort it out, they had someone out to recover the vehicle home within 40 mins
If you are an LV insurance customer or CMSA / Boundless member you also get a discount on breakdown cover with Britannia Rescue"Never keep up with the Joneses. Drag'em down to your level. It's cheaper".
22nd Jan 2023 11:13 am
ratrunner
Member Since: 20 Nov 2015
Location: cotswolds
Posts: 195
Re: Recovery Services
Hobson wrote:
Good morning,
I've just had my AA renewal through and it's gone up massively from last year (previously just over £120 to over £205 this year) for identical cover (roadside assistance and recovery). Used them just twice as far as I can recall in the last 10 years and have been a member for 37. I think this really taking the you know what and is a fine way to repay customer loyalty.
I'm not prepared to accept this so I'm cancelling my membership. However, I do not want to be without breakdown cover so I'm looking for suggestions please for personal membership (got more than one vehicle). Any first hand recommendations, RAC, Greenflag, etc. Never had a problem with the service from the AA, just like to know how people get on with the other organisations. Thank you.
My only advice would be do not go to RAC absolutely abysmal. I have my AA ( probably not much better ) with my Nationwide bank account.Called them this year and they were ok this time. Green flag were good when I broke down in Europe some years ago.
RAC put ours up big time last year, phoned them up, with no fuss dropped the price to lower than it was six years ago. They set a price banking on you accepting it.
Though doubt we will buy renewing this year, called them for the first time in six years, on the A38 just outside Exeter at 10am, earliest they could attend would be 1pm. Luckily managed to get mobile without needing them.
22nd Jan 2023 1:01 pm
Hobson
Member Since: 20 Jun 2018
Location: Essex
Posts: 164
Hardware wrote:
Don't be surprised when you ring up to cancel they can suddenly do it for last year's price or less.
I did ring them, initially just to have a good old rant and cancel but ended up rejoining, with the same level of cover, but with another driver added to the policy, for £89.50. For me alone it would have been £74.50. Why not just offer this deal in the first place...
23rd Jan 2023 1:09 pm
MrTed
Member Since: 06 Jan 2023
Location: Rickmansworth
Posts: 192
My AA is 'free' with my Lloyds Platinum card membership.
Home call-out included and this came into its own when my battery had died in my old Jag on my drive last year and the AA guy drove 25 miles up the road to get a new one, come back & fit it. I obvs had to pay for the battery but I've never had any dramas with the AA. Discovery 4 HSE late 2015 Euro6
Jaguar XF Portfolio (PX'd for above)
Mitsubishi Galant V6 (PX'd for above)
Instagram: @mrtedgfx
23rd Jan 2023 2:14 pm
goldypurple
Member Since: 23 Mar 2018
Location: Norfolk uk
Posts: 96
I always phone them every year once I get the renewal, they always match it to last years price or its just an increase of £1.
Same cover and Ive also never used it in the last 20 years.
23rd Jan 2023 2:49 pm
rrhool
Member Since: 28 Aug 2014
Location: Norfolk
Posts: 4522
UNG wrote:
Been with Britannia Rescue for about 12 years
I've been with Britannia rescue for more than 30 years. Have only called them out a few times, but it's always been really easy. I have personal cover with Mrs rrhool, and therefore any car we are in is covered.
No complaints.Richard
D3 SE 2007. Triumph 2.5Pi 1973. Ferguson TEA20 1948.
Discovery 2 4.0 ES 2001- Gone
Discovery 1 300Tdi ES '95 - Gone
Range Rover Classic '79 - Gone
23rd Jan 2023 3:46 pm
defector
Member Since: 23 Feb 2009
Location: Greater Manchester
Posts: 1471
Have had RAC cover for personal cars and commercial vehicles in the past.
Count attendance and recovery if required in hours rather than minutes.
If someone turns up within the hour, you may be one of the lucky ones.
I also believe that the RAC have no recovery trucks of their own, i certainly cannot recall seeing a RAC liveried one.
Never say never, but unless they change substantially, RAC is a no no for me.
23rd Jan 2023 4:09 pm
ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15264
I've got a Personal Breakdown Recovery plan.
It covers both myself and wife, in any of our 3 vehicles.
It also covers us as passengers in any other vehicle we're travelling in, be it driver or passenger.
Cost is £50 pa....... however there's a £30 charge for any call out we make.
Had this cover for a few years, but don't know how good it is, as I haven't had the 'opportunity' of using them ..... yet!...... always on the road less travelled 🚧
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... All LED interiors lights, DRLs, Spare Wheel protector.
