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Front runner shipping question?
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4
Front runner shipping question?

I ordered some bits from Front runner, 3/4 of the parcels were delivered the fourth wasn't! When I checked the UPS tracking there is an outstanding amount of £451 to be paid!
When I ordered it stated on the top page free shipping over £250 I have since checked much further down the page and into the postage page, its states within the UK? Is this customs chargers??

If so everthing is going back!  
Post #23413325th Jul 2023 6:35 pm
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kajtzu
 


Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6753

Finland 2005 Discovery 3 4.4 V8 HSE Auto Cairns BlueDiscovery 3

I think you want to read this page https://www.frontrunneroutfitters.com/en/uk/shipping-policies and have a chat with them before you do anything hasty.

Sometimes taxes, customs and VAT are pre-paid by the shipper, sometimes it’s the recipients job. Depends on what you purchased and on what terms (incoterms).  
Post #23413395th Jul 2023 7:21 pm
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4

My orders meet all there criteria and no charge should be applicable, I've sent an email hopefully this will be rectified!  
Post #23413425th Jul 2023 7:46 pm
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4

kajtzu wrote:
I think you want to read this page https://www.frontrunneroutfitters.com/en/uk/shipping-policies and have a chat with them before you do anything hasty.

Sometimes taxes, customs and VAT are pre-paid by the shipper, sometimes it’s the recipients job. Depends on what you purchased and on what terms (incoterms).


Thank you Thumbs Up  
Post #23413435th Jul 2023 7:46 pm
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4

Front runner, just replied, an error on, UPS system, remaining parcels arriving Very Happy today  
Post #23413746th Jul 2023 6:58 am
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kajtzu
 


Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6753

Finland 2005 Discovery 3 4.4 V8 HSE Auto Cairns BlueDiscovery 3

Thumbs Up

Yeh, sometimes the shipping company is plain and simply Censored drunk and confused.  
Post #23413756th Jul 2023 7:07 am
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4

Rolling with laughter Thumbs Up  
Post #23413766th Jul 2023 7:10 am
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KevinD3
 


Member Since: 05 Aug 2020
Location: Sutton Coldfield
Posts: 1277

England 2008 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Shipping issues are all well and good but we seem to be forgetting the important part of this string…..

WHAT GOODIES DID YOU BUY!!!!

Always nice to see shiny new toys Smile 2008 HSE Stornoway Grey

My Wife thinks the D3 is a hobby, The D3 thinks the wife is 💕  
Post #23413856th Jul 2023 9:13 am
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4

Very Happy Well..

Full-length rack
Two pro forks held bike carrier
SUP board carrier
Two expander chairs.

Fingers crossed they should be on the car by the weekend ..  
Post #23414006th Jul 2023 12:35 pm
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bdc6570
 


Member Since: 02 Oct 2014
Location: Southampton
Posts: 185

England 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Zambezi SilverDiscovery 4

KevinD3 wrote:
Shipping issues are all well and good but we seem to be forgetting the important part of this string…..

WHAT GOODIES DID YOU BUY!!!!

Always nice to see shiny new toys Smile





New rack
Bike holders
SUP holders  
Post #234387531st Jul 2023 12:16 pm
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