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chesters
Member Since: 03 Oct 2005
Location: The Toon
Posts: 698
  
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| Stratstone Service cost £527 for 3rd year/ 45k miles |
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Stratstone phoned/e-mailed/ texted and wanted £527 for the 3rd year / 45k miles service. 
So I phoned Team Valley service center Gateshead and they said £233 and £42 for the MOT. 
Stratstone have been on the phone and said they will price match the £233. 
But I've told them it's to late, I don't like the fact they were £300 over in the first place, and I always get good service from Team Valley Landrover. 
How can they drop this much? Arctic Frost Discovery 3 TDV6 SE, Active Rear Diff, Adaptive Head Lights, Tow Pack, Ebony Leather, Roof Rails, Mantec Guard. Tasmod Stainless Sill plates. Grabber AT's. Home made mud flaps. Side Steps back on until the next time.
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 10th Nov 2008 6:11 pm |
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DN
D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2306
 
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| Re: Stratstone Service cost £527 for 3rd year/ 45k miles |
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chesters wrote:
How can they drop this much?
......Because you are their last resort probably, 
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| 10th Nov 2008 6:15 pm |
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jkp
Member Since: 17 Sep 2005
Location: Living among Bawbags
Posts: 4528
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Stratstone, in my experience of them in Edinburgh have adopted this structure on the back of a premium brand, so premium prices.
Shocking that they are so far out in the first place then drop that much. You done the right thing in saying poke it !!
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| 10th Nov 2008 6:22 pm |
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flinty99
Member Since: 17 Mar 2008
Location: Northumberland
Posts: 2558
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Chesters, I assume it was Stratstone Newcastle that called you.
In June I got quotes from both Stratstone Durham and Newcastle - both well over what Team Valley quoted and at that time niether would price match.
I will not be using either now - Team Valley all the time
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| 10th Nov 2008 6:35 pm |
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al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10319
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Stratstone here tried the same thing, then came up with something they call the 189 service, which for £189 you get a "service" which is oil and filter changes, service light reset, service book stamped (which makes it look like full dealer service history), but nothing else "changed" automatically. They apparently inform you of what needs replacing, and you choose. Still a bit sceptical myself.
Al Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
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| 10th Nov 2008 6:37 pm |
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DN
D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2306
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IMH experience, Stratstone dealers should be paying D3 owners for the priviledge of servicing their vehicles, and allowing their staff to gain the valuable experience in trying(not very hard), and failing to rectify defects, in particular, on new vehicles supplied by them....
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| 10th Nov 2008 6:59 pm |
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