Member Since: 12 Nov 2008
Location: swindon
Posts: 6
bluetooth phone on a hse
can anyone help me with my disco3
The bluetooth was fine this morning connected with my phone,i was talking to the mrs when i lost the connection pressed the end call a couple of times and now when i press the phone button on the disco it displays no phone fitted and when serching with my phone for vehicle land rover bluetooth it doesn't regester as it did first time last night.seems like i might of turned the vehicle bluetooth off
only owned it a day and already broken it
thanks chris
13th Nov 2008 4:40 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
The problem of BT authorisation generally rests with the phone rather than the D3 to be honest Delete the bond, try pairing it again and then set it as authorised 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
13th Nov 2008 4:49 pm
simonsi
Member Since: 14 Oct 2007
Location: Auckland
Posts: 1264
TFC will confirm but I think the "no phone fitted" message can also mean there is no phone kit fitted hence there may be a problem with the car unit. Mine displays this and has no LR BT kit fitted at all.Cheers
Simon
13th Nov 2008 4:57 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
Fair point but that's rare Simonsi... it also says no phone fitted if the BT connection has been lost for some reason. If it worked fine this morning then I would re-try the pairing and authorising process first and then a different phone before deciding to let doom set in 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
13th Nov 2008 5:11 pm
741hcr
Member Since: 12 Apr 2007
Location: Usually in front of the PC
Posts: 175
I have got exactly the same issue. Everything working then for whatever reason the phone no longer says it is connected and the Disco says no phone connected either. The mobile recognises Land Rover if I search for Bluetooth Connections but will not connect and will not ask for a security code. Solution. Delete the pairing on the mobile then search again, input security code and all is then well. I did this yesterday and today it has lost the connection again.
Any suggestions or solutions?
I should add that I have never lost connection during a call. The phone just won't reconnect to the Disco when I get into the car.
13th Nov 2008 5:17 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
Is the phones BT setting set as authorised 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
13th Nov 2008 5:24 pm
TazDaz
Member Since: 07 May 2007
Location: South East Essex
Posts: 2858
similar problem to mine last year - took it to dealer who replaced the phone (?) module
Been perfect since (and I got the new module )
13th Nov 2008 5:40 pm
741hcr
Member Since: 12 Apr 2007
Location: Usually in front of the PC
Posts: 175
DG wrote:
Is the phones BT setting set as authorised
I have no such setting on my phone . Prior to it losing the link with the Disco yesterday, it had worked fine for over a week and multiple calls.
13th Nov 2008 5:43 pm
741hcr
Member Since: 12 Apr 2007
Location: Usually in front of the PC
Posts: 175
Just made a call to Stratstone LR in Cheltenham and they said they have seen others do this so bring it in without an appointment and they will check it over while I wait. What excellent service I will do that in the morning and report back.
13th Nov 2008 6:01 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
More often than not it's the phone.... but for peace of mind there's no harm in having it checked out 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
13th Nov 2008 6:08 pm
741hcr
Member Since: 12 Apr 2007
Location: Usually in front of the PC
Posts: 175
Visited Stratstone and they said "More often than not it's the phone". Did someone else mention that on here? Thanks DG. They said my phone is campatible but if the software version is not the one that matches the LR system, it is quite common for the phone to connect for a while then lose the connection. Sounds familiar. Coincidently, when I took the phone battery out and put it back in, it connected with the Disco again. Stratstone advice is:
- Go to http://www.landrover.co.uk/gb/en/ownership...tivity.htm to check phone is compatible and which software version works with the Disco.
- If software update is required (which is on mine) the LR site explains what to do.
I subsequently spoke to Nokia to get update and now need to take my phone to a Nokia shop and they will "flash it" Cost £16.
I will update when this has been done.
chris1967 - hope this works for you.
Last edited by 741hcr on 14th Nov 2008 6:21 pm. Edited 1 time in total
14th Nov 2008 1:05 pm
simonsi
Member Since: 14 Oct 2007
Location: Auckland
Posts: 1264
Isn't LR BT fantastic Cheers
Simon
14th Nov 2008 1:12 pm
ACB
Member Since: 21 May 2007
Location: BIRMINGHAM
Posts: 20
Just had some warranty work carried out and asked the stealers to upgrade the BT so I could get the phonebook on the display unit. They said my 06 HSE could not be upgraded and that a new bluetooth module is £330 . Is this right or as usual are the stealers not bothered to check out the issues and this is the easy answer.
14th Nov 2008 1:30 pm
Bodsy Site Sponsor
Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
You can usually get nokia firmware revisions & relevant software off of their website rather than pay them £16 & have to find the dealer to do it.
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