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Dealers Suck!
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pom
 


Member Since: 10 Feb 2008
Location: Worcestershire
Posts: 1790

United Kingdom 2006 Discovery 3 TDV6 SE Auto Bonatti GreyDiscovery 3
Dealers Suck!

Why is it so hard to get a dealer that will actually do the job right ?

Just had the car back from the dealer open the service book and find they have done another B service.

So no new air filter fitted now in 25 months despite two services Rolling with laughter

The dealer suggested to me last Thursday after they failed to service the car despite being booked in that they would do a 45k A service (the car has done 60k) otherwise it owuld have 2 B's on the trot - not good. Ok Great booked in for today.

Got it back with the bill, invoice clearly states 45000 service.

Then I look at the technicicans service sheet and he's done a B service Big Cry Big Cry Big Cry

So still no Censored air filter fitted.

I rang them up (they delivered the car back) and was told they only difference between an A and a B service is an Air Filter ????? Are they full of Censored how come its nearly £200 more for a B service ?

Also no break fluid change offered. Supposed to be 3 yrs

Lastly on the 'Healthcheck' sheet it says "Oil Leak from VAC Pump', they said its not a problem and doesnt need repairing (Car is under Warranty).

So guys, what course of action should I take just to get a friggin service ?

Pom

ps the front heated windscreen that doesnt work they said they tested it and could SEE IT GETTING HOT Rolling with laughter
  
Post #40288115th Jan 2009 6:47 pm
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ronp
 


Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15229

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

pom, the service shedules for A and B services are in here FYI.
http://www.disco3.co.uk/gallery/albums/use...0miles.pdf
  
Post #40292915th Jan 2009 7:29 pm
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pom
 


Member Since: 10 Feb 2008
Location: Worcestershire
Posts: 1790

United Kingdom 2006 Discovery 3 TDV6 SE Auto Bonatti GreyDiscovery 3

Thanks I have the dealers copy, it doesn't explain why a B is £200 more than an A though.

Pom
  
Post #40293115th Jan 2009 7:31 pm
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caverD3
 


Member Since: 03 Jul 2006
Location: Oberon, NSW
Posts: 6922

Australia 2012 Discovery 4 3.0 SDV6 SE Auto Fuji WhiteDiscovery 4
Re: Dealers Suck!

pom wrote:

Lastly on the 'Healthcheck' sheet it says "Oil Leak from VAC Pump', they said its not a problem and doesnt need repairing (Car is under Warranty).


I am assuming that is the vacuum boost to the brakes?
There is an issue with loss of boost pressure due to contamination of the vacuum boost.
 â€œThere are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely games”
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Post #40309515th Jan 2009 11:40 pm
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