PlusEight
Member Since: 29 Jul 2008
Location: NW Lancashire
Posts: 44
  
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Well after reading Wiggs advice about Stratstone Bury , I had an intermitent fault with drivers door not locking.I did ring another dealer a bit closer to me ,but was not impressed with their initial customer service. Stratsone Bury where in a different class,so booked in for check. I arrived and said the fault seemd to have cleared ,but they said this was a warranty issue and they would check the door. They found the fault and replaced the door lock and washed the car .
Very impressed with theor attitude and service.
Dave
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 15th Sep 2009 10:00 pm |
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mzplcg
Member Since: 23 Jun 2009
Location: Gone
Posts: 1087
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I have used Stratstone for a long time (Erdington) which is actually a Jaguar dealership (we've had Jag's as the wife's car for years) and I have known the Dealer Principal there for a long time. The thing with Stratstone is they are a large group and my pal can get almost any car I want from group stock. My D3 came down from Dundee and the whole experience was very easy.
Also, I take it to him for servicing etc and his drivers take it to the nearest Stratstone LR dealer whilst I get to play in stuff like XKR's for the day. See here http://www.detailingworld.co.uk/forum/show...ght=dsolds
Everyone's a winner 
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| 16th Sep 2009 6:46 am |
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mzplcg
Member Since: 23 Jun 2009
Location: Gone
Posts: 1087
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Oops - double post
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| 16th Sep 2009 6:46 am |
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