Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
Guava of Guildford
Just had my second service as booked below with Guava in Guildford...
Great experience!
They took time to listen to all my issues with the D3 including quite a bit of warranty work with the usual knocking steering, loose tailgate and suspension problems. They detailed very professionally exactly what they intended to do when the car was left and I was impressed with the attitude of everyone I met.
I was even more impressed when I picked the car up later that day... all the work (service and warranty) had been done as promised, in addition to replacing a worn ball joint, and the cost was exactly what I had been quoted - £390 inc VAT & Loan car... I don't think I've ever had that with any other dealer! - The car was also spotless when I picked it up - 1st clean for many months.
Great service and nice people
Quote:
Just rung around for 2nd service (auto) at only 22,000 miles, but a year since the first one...
Lost interest after that, but still saved £100 in ten mins...
and a shorter drive away as well.
Booked in next week...
_________________
Paul
D3 TDV6 HSE
Buckingham Black / Alpacca Leather
...This message written with recycled electrons...
2005 D3 HSE 2011 D4 Landmark 2016 D4 HSE Lux
2017 Ford Tourneo VR46
Club Waitomo
7th Jul 2007 12:00 am
Andrew Hebron
Member Since: 16 Jan 2009
Location: Teddington
Posts: 501
I can second this...
2nd service
Very friendly service - recognising your name, car and what you're there for without you having to explain again
Done on time
Courtesy car (bright yellow Rover 200 "Streetwise" with huge "MG" down the side )
Cleaned
Technician spent time with me diagnosing a fault with a rear headphone socket
£365 all in (Guy Salmon quoted £500! )
An interesting "dealer" who act as a LR "middleman", only selling to their agents in countries with a market too small for LR to be bothered with. They get, check and forward all the cars, parts, warranty claims etc and are not allowed to sell cars in the UK. Interestingly have just sold a bunch of armoured FFRRs in one deal @~£200k Andrew
8th Oct 2009 9:51 pm
SN
Member Since: 03 Jan 2006
Location: Romiley
Posts: 13710
Guava... Guava? WHat kind of name is THAT for a dealer? Isn't it a bl**dy Indian Fruit Dish?
Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
8th Oct 2009 10:07 pm
Ken
Member Since: 20 Feb 2006
Location: Here
Posts: 10865
Steve they are all going that way because of TaTa hum whats Yeoville going to be called
9th Oct 2009 6:25 am
Andrew Hebron
Member Since: 16 Jan 2009
Location: Teddington
Posts: 501
SN wrote:
Guava... Guava? WHat kind of name is THAT for a dealer?
They must have forgotten to consult your list of approved names I'll have a word.Andrew
9th Oct 2009 9:15 am
discoagogo
Member Since: 30 Aug 2007
Location: Hampshire
Posts: 209
this is because they aint dealers - just a lot of skilled ex LR chaps2007 TDV6 XS Silver
Running with some <a>BioDiesel</a>
<a>4x4 Prejudice</a>
9th Oct 2009 6:32 pm
MacLeod 313
Member Since: 18 Apr 2008
Location: away
Posts: 10723
So you saved £22 + Vat on Yeovil
TBH, Yeovil wins hands down by keeping it forum, and the extra mile Nick and the team go..........and I would think Nick would source you a very nice courtosey car.
But then again I use TFC, who uses Yeovil parts, and travels to me, and beats all your prices
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| 08MY Discovery 3 (history) 
hum whats Yeoville going to be called 
I'll have a word.
