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Really ****** off with my dealer
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NIDisco3
 


Member Since: 28 Apr 2005
Location: Derry City
Posts: 610

Ireland 2006 Discovery 3 TDV6 HSE Auto Bonatti GreyDiscovery 3
Really ****** off with my dealer

Had the Disco 3 in with my dealer for some warranty work.. picked it up on Tuesday evening and drove it home.. sat on the drive for 24 hours then decided to take it work yesterday and low and behold I noticed what I thought was a random scratch..

Decided to have a check around the rest of the car and Big Cry every single door panel has been scratch damaged some of the scratches down through the lacquer, I am disgusted. Had a chat with a local bodywork guy I know and he thinks possibly 1 of the doors could need re-sprayed.

Spoke to the dealer yesterday and it took them 24 hours to find out if they had washed the car which they clearly had... Service Manager got quite aggressive on the phone and blamed me... Censored turns out they had put my car through an automated swirlomatic which washes the cars using bristles which go horizontally and because some of the scratches on mine are vertical it couldn't have possibly been them Rolling Eyes

I have been more or less told to Censored off

Sorry for the long post... just need to vent!!!!!!!!!!!!!! Evil or Very Mad
  
Post #60222412th Feb 2010 1:23 pm
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al cope
 


Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10352

England 

it comes to something when you need to photograph your car, date and time stamped, before and after a dealer visit so that you can "prove" whats changed.

I havnt done this on the outside, but have photographed the speedo with fuel gauge position and mileometer reading, as I'm sure my car had been "on the butty run" the time before last that it was in.

Al
 Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD 
 
Post #60225212th Feb 2010 2:11 pm
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grzesiul
 


Member Since: 11 May 2008
Location: UK
Posts: 6402

Poland 2016 Discovery 4 3.0 SDV6 SE Auto Loire BlueDiscovery 4

I got so fecked off with stealer I used to go to I decided to switch to TFC services full on.... feck em usless stealers
  
Post #60225512th Feb 2010 2:15 pm
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