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Mike767
Member Since: 15 Oct 2008
Location: Congleton, Cheshire.
Posts: 138
  
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Mrs and me went to GS Knutsford on Wednesday to get ourselves a D4 HSE to replace our D3 HSE. We wandered around for about 15 mins, no interest from anyone. No nice glossy brochures either, fancied a change from Lugano Teal/Alpaca. Decided to approach the nice lady on reception who attempted to find somebody from sales. No luck, but have a coffee while she keeps trying. After about an hour on site, we need to get away to pick up the kids from school. We leave all our details (including those of our D3 that they supplied new) in the hope that somebody would contact us about a P/X. No phone calls.........
I was really up for ordering the new car, but have "gone cold" due to crap customer service. Does anyone know a LR dealer that actually appreciates people walking through their front door ready to order a 50K car?
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 28th Feb 2010 12:56 am |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26774
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You don't have to go local, why not try one of the site sponsors?
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| 28th Feb 2010 1:05 am |
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chalky
Member Since: 21 Aug 2008
Location: Yorkshire
Posts: 3145
 
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I have always "NOT" gone Local.
Alwyays had good service from:
LAKELAND LR
RIPON LR
MATFORD LR
Hope that helps.
Good luck by the way 
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| 28th Feb 2010 1:25 am |
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Phil1644
Member Since: 14 Nov 2009
Location: Probably still in work!
Posts: 303
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My father has had about 6 new Land Rovers from Lakeland and swears by Paul Smith the Sales Manager up there. I would think if you give Paul a ring he would really look after you.
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| 28th Feb 2010 8:18 am |
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adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
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Williams Manchester - nice guys, also Salmons in Stockport
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| 28th Feb 2010 9:58 pm |
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steve_farrant
Member Since: 19 Mar 2007
Location: Surrey
Posts: 42
 
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You could also try Matt and James at Lookers Park Royal. They know what a customer is. My D4 here this week 8)
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| 28th Feb 2010 10:16 pm |
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Mike767
Member Since: 15 Oct 2008
Location: Congleton, Cheshire.
Posts: 138
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Thanks all. I'll give Williams a go as they used to look after my TD5 when I worked that way.
Cheers.
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| 1st Mar 2010 8:16 pm |
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Phat Face
Member Since: 08 Jul 2009
Location: Gloucester
Posts: 354
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If you really don't want to go local, I can recommend speaking to Paul Fisher at County Land Rover, Barnstaple, Devon. I bought my D3 from him last year and he made it a pleasing experience (might have something to do with the ££££££££ I was giving him), rather than being made to feel unimportant as I often find when visiting other LR dealers. Most of this was done remotely as I live in Gloucestershire. Lloyd "Phat Face"
2006 TDV6 HSE in Bonatti Grey
Club 19" GGAT's
Club B.A.S. EGR Bypass
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| 16th Mar 2010 11:44 am |
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