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mediabrand
Member Since: 12 Sep 2011
Location: Lancashire
Posts: 15
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Major engine failure following LR service |
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I thought I would document my case for if it helps add some additional information about failures following a service (LR main dealer in this case).
Bought 80k mile 55-plate D3 TDV6 Auto from LR main dealer in late Sept 2011. Full LR service history from 1 dealer all its life, apart from last service just done by supplying dealer. Came with LR Select warranty which I got extended for free to 12 months. Picked up car and noticed a few small niggles (non-engine related) so booked it in for the following week after we took delivery to be sorted FOC. Dea;er collected the car and gave us a courtesy car. Got a call a couple of days later to say while they were on a test drive following the repairs the oil warning light came on, then the engine made some loud noises before failing completely at the roadside. The service guy had to be recovered back to the dealership
LR warranty are paying up to the claim limit (just over £3k I think) and the dealer are footing the bill for the rest. They are saying that they fitting a complete LR supplied replacement engine (less ancillaries). There has never been any quibble as the failure happened in their possession and we only had the car for about a week beforehand.
They stated the mode of failure was a failed con-rod bolt, but no cause yet given. Due to collect the car this weekend all being well...
Thank God it failed so soon or I feel I may have had a job on my hands to get the replacement engine at no cost to me.
Still have the opportunity to reject the car given their 30 day exchange policy but I feel with a new engine I should be OK and in a far better position than I was with an engine with 80k on it? I only have a couple of days to make this decision so if anyone thinks I should reject it, please let me know.
We did our homework and knew that we are dealing with a relatively unreliable car (bro in law has had no end of trouble) but we didn't expect to come across a fault of this magnitude so soon!!!
My wife has had seven Toyotas that suffered no problems whatsoever, so she is currently regretting not buying a Land Cruiser!!! I try to keep her off these forums as they worry her!!
Should I get the engine number from them so I can check what they have fitted?
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25th Oct 2011 11:06 am |
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CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
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I'd keep it, if you reject and get another you are back to square one.
Getting worrying though the amount of failures of this type, there clearly must be a pattern and or design flaw that needs identifying ASAP 2020 BMW X1 18d XDrive X-Line Auto
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25th Oct 2011 11:18 am |
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character
Member Since: 31 Dec 2007
Location: wiltshire
Posts: 5781
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If it helps your wife, I'm on 440k miles on a 55 plate auto with same engine/turbo.
The important thing to consider is like all 4x4's if yer only using it for short journeys on a regular basis without taking it out for a decent run at least once a week (ie 50 miles at a decent speed down the motorway), then you are going to have issues (although not now you've got a new engine).
Personally if yer budget allows, given its age, and whilst they are working on the car and perhaps with a bit more negotiations, I would get them to do the following:
1) Change the ALL the drive belts (there are 4 although most only do 3 at 105k service)
2) Replace the water pump (only 30 quid part)
3) Replace the turbo (now this is expensive a part to fit genarally due to the labour time, but if the car is being split (ie the body from the chassis) to change the engine, then well worth doing.
4) EGR valves
5) New hoses both coolant and turbo related
These are the most common issues affording a car of yer age that cause a pain to diagnose or can cost a great deal in labour time, but in your present situation, yer 70% there with em having to change the engine
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25th Oct 2011 11:20 am |
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Gazellio
Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130
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Character,
Are going for the £500k ?
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25th Oct 2011 11:25 am |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
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At least the engine is new.
Interesting there have been some failures with loose bolts. Others have been big end. “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
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25th Oct 2011 11:26 am |
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mediabrand
Member Since: 12 Sep 2011
Location: Lancashire
Posts: 15
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Thanks for the recommendation character. I think I have missed the boat as they were due to finish working on the car today. I will have a word with them now though and see. I would have assumed the belts would be done, but to ASSume (as the saying goes), so I will check that also.
We'll be taking the car on a reasonably good run every other week, so hopefully that will mitigate some of the risk.
And I'll show the Mrs your post!! To be fair, she's not giving me the most grief - the in-laws are! They said "don't get one of them, they're trouble" and it went and proved them right (for now)! The words "told you so" are still ringing in my ears two weeks later!
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25th Oct 2011 11:49 am |
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choppa60
Member Since: 16 Oct 2009
Location: chelsea tractor land ....london
Posts: 904
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Aah but now you can say , it's lucky because we have a virtually new car , because of the new engine , who can say that 2008 ,hse, it does what it says .
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25th Oct 2011 12:05 pm |
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mediabrand
Member Since: 12 Sep 2011
Location: Lancashire
Posts: 15
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Yup - that's what I am saying to everyone
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25th Oct 2011 12:28 pm |
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character
Member Since: 31 Dec 2007
Location: wiltshire
Posts: 5781
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gazellio wrote:Character,
Are going for the £500k ? as buzz might say "infinity and beyond"
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25th Oct 2011 12:46 pm |
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CUCO
Member Since: 26 May 2011
Location: Spain & Oleee!!!
Posts: 609
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maybe another engine piston number 6 failed? in the spanish forum we have many...
look at:
17) ROTURA DE MOTOR
in this link:
http://discotr.es/viewtopic.php?f=14&t=1393
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25th Oct 2011 12:47 pm |
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hugeviking
Member Since: 08 Jun 2010
Location: cotswolds
Posts: 1482
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CUCO
from a translation of the spanish site there has been 4 failures and all on no 6 cylinder, have i understood this correctly.
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26th Oct 2011 7:37 pm |
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