I've mine set at about 450mm to the top of the ball leaving the plate on but upside down
I think your drop plate is the right way up. The bolts for the side bars are still accessible, and if you drop the plate to the lower position they would remain so.MY12 D4 HSE Ipanema Sand
27th Jul 2016 8:53 pm
BorisBarKeep
Member Since: 13 Dec 2012
Location: Northants
Posts: 93
Popped into the main dealer today - after 45 minutes of faffing, they fitted it IN THE WRONG PLACE
I don't think I could have been clearer - 400mm height, remove the plate and fit in lower holes. They fitted it in top ones
I can lower it myself - I'm sure they would have done it if pressed but I'd lost will to live
28th Jul 2016 3:48 pm
D4mation
Member Since: 29 Jul 2011
Location: Ruralshire
Posts: 593
Unbelievable - bit like my stealership telling me that they'd fitted mine to the same height as a detachable. MY12 D4 HSE Ipanema Sand
Worries me that the same Tech could have checked your brakes and give them a clean bill of health
29th Jul 2016 7:18 pm
BorisBarKeep
Member Since: 13 Dec 2012
Location: Northants
Posts: 93
I let them fit the OEM tow bar, I don't let them service it
29th Jul 2016 7:41 pm
D4mation
Member Since: 29 Jul 2011
Location: Ruralshire
Posts: 593
I thought I would post a picture of how my tow hitch turned out. The drop plate is the correct way up and is in its highest position, therefore providing some protection against the hitch head colliding with the car.
The caravan now rides very slightly nose down - just like it did with the detachable. MY12 D4 HSE Ipanema Sand
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