Member Since: 25 Jan 2010
Location: London
Posts: 8491
Diplomatic skills
Bear in mind I have a GS manual, no wonder I can buy gadgets, all you guys spend more not only on buying a new HSE each year but on all the ancillaries, and time on all the extra electronics that go wrong, with all of that I have state of the art iPads, iPhones, wifi hotspots and Satellite communication in the car plus sheds load of change
I even have enough change for a load of posh holidays, boats, Motorhomes, motorbikes and sports cars
Do the Maths starting with the warranty saving, it's not rocket science
22nd May 2014 1:40 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
I do believe DT also has a model of the Silver Cross Marque in addition to the list he mentions
22nd May 2014 3:34 pm
crews control
Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
I stopped buying warranties in 2006. So far, over the life of my two high mileage discos, I recon I'm around £5,000 ahead of where I'd been if I'd given WD my hard earned. Obviously it's a gamble, but you never win with a warranty (you just pay out less if something big happens!).
(touch wood)
...even more money to spend on gadgets.
22nd May 2014 10:24 pm
BHH
Member Since: 19 Jan 2010
Location: Co. Antrim, N. Ireland
Posts: 208
Re: Warranty Direct: Confirmed pay out of EPB failure
ace_brodie wrote:
So. My EPB failed. Had do pull the emergency release with the strength of 10 men!
Started squealing and barking like a musical dog falling down stairs. This was the second time it had failed in 12 months - first time I had Disco Mikey adjust. However as I had since taken out a Warranty Direct cover I thought I would see if they would cover a replacement repair.
Into Taggarts in Darnley Glasgow who diagnosed EPB Failure and the requirement of a new Park Brake Module... Also discs and pads which wouldn't be claimed under WD.
Taggarts sent down the diagnosis along with a £1000+ cost to replace the Park Brake Module. Next day WD called to say my claim was refused as the part wasn't covered. As you can imagine, I wasn't happy and started research. I saw a other member, AndrewW had successfully claimed EPB failure so I emailed him. He gave me some great advice and I called WD the next day.
The 'jobs worth' I spoke to said that the claim had been rejected and I would now need to complain/appeal in writing which could take up to 28 days. She wasn't for listening. I then asked to speak to a manager. True to her word she had one call within a few hours. The chap I spoke to was brilliant. He was professional, mature and more than anything Reasonable.
In short he accepted that the policy didn't name every component, cars are all different and that the PBM was an originally fitted, non optional component/linkage of the brake system. He approved the claim!
Taggarts did a great job, all I had to pay for was discs and pads which they discounted. As I had £0 excess, I didn't have to pay anything toward the warranty.
£1000+ Cheque arrived the other day
I've certainly had my money's worth from WD with this EPB repair and an alternator repair. Not sure what price they will give me to renew in a few months!
So, FACT Warranty Direct WILL pay out to replace failed Parking Brake Modules as part of the EPB failure.
The only downside was taggarts have me a D4 HSE as a courtesy car for 4 days... This repair could really cost me in the long run!
Hope this helps! Thanks to the forum as always and to AndrewW
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