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Yet another insurance rant
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astonbuilder
 


Member Since: 29 Sep 2006
Location: MIDLANDS
Posts: 8143

England 2012 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4
Yet another insurance rant

Motorbike company, had similar a few times now.

Eight months into my policy and the insurance broker goes "oh, sorry sir the underwriter, Zenith, won't let you change vehicle part-way through the year but what we can do is start a new policy, with Zenith, charge you £25 to cancel the current policy as well and that new policy will cost you only £195". Don't recall that clause in the policy but guess it will be buried somewhere for them to say that

As soon as I was put on hold I knew it was another one of these 'no change' or, as historically, "oooh they don't like that new 'bike you want to buy".

So whilst waiting I get online quote for £95 to start new policy with, can you guess the underwriter; Zenith, but via different broker - Hastings rather than MC Direct. Given the quote you can probably guess it's not some ridiculous exotica (It's a Ducati Scrambler) or that I'm 17 with three accidents and 9 points on my licence Rolling Eyes

Ends up (again) with cancelled at nil cost either way and I start a new policy again.

Don't you just love them....... Confused
  
Post #205389617th May 2019 3:20 pm
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gje
 


Member Since: 09 Mar 2014
Location: world
Posts: 488

Wales 

The downside to doing that I guess is that they dont count that as a full year towards the NCB - as it was cancelled mid term... another way of holding back your NCB to increase a premium next time round... Bu88ers!
  
Post #205390517th May 2019 3:57 pm
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

Had exactly the same with Adrian Flux, stop one, start another. Got charged £30 to stop one policy and got had over a barrel to start the next. Because they knew I was collecting my next car the following day, the cheeky feckers tried to triple ( yes, X3 ) my premium.

I am extremely proud to announce I am no longer an Adrian Flux customer who sought fit to take the pi ss and put an end to a customer/ client relationship that had lasted 16 years.
I now wouldn't recommend them to my worst enemy.
 Mods:
Front Fogs + Halos
FBH Remote Control
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Garmin Nuvi + D4 Surround + Reversing Camera.
D4 Steering Wheel.
Rear Boot Spoiler.
Twin Brake Lights.
Wing Mirror Indicator Repeaters.
Long Roof Rails
Make your own Narpy grill thread
I'm not scared, I'm outta here. 
 
Post #205390617th May 2019 3:58 pm
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astonbuilder
 


Member Since: 29 Sep 2006
Location: MIDLANDS
Posts: 8143

England 2012 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4

Loss of NCB makes no odds to me TBH as still got nine years and, as you can see by premiums, not going to lose my house over it Laughing

I really do think it’s another ‘scam’ of the industry as it’s third time in about 4-5 years I’ve had this “oh dear sir” cr@p, once was stepping down from an 187bhp, £12k, hyper-sports ‘bike to a soft, 50bhp ‘commuter’ type ‘bike...... Rolling Eyes
  
Post #205394417th May 2019 6:23 pm
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Peakwayfarer
 


Member Since: 25 Apr 2016
Location: Uk
Posts: 434

England 

I know it’s not a Land Rover but maybe worth calling A Plan, found their service excellent, even though I sadly no longer have a Disco, but has arranged insurance for its replacement, my two motorbikes and my wife’s car.
  
Post #205395017th May 2019 6:35 pm
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Pelyma
  


Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496

England 

I can second that they gave me good quotes on our Cayenne and Yeti.
 DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S 
 
Post #205398317th May 2019 8:24 pm
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Scott #55
 


Member Since: 15 Apr 2015
Location: UK
Posts: 1683

United Kingdom 

A-Plan quoted me £200 less than Adrian Flux’s renewal, which they were then mysteriously able to match. Not impressed.
  
Post #205401317th May 2019 9:58 pm
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

Adrian Flux pestered me to tell them how much I'd been quoted but I refused to tell them knowing what their plan was. Why do they insist on treating you like an idiot?
"You're supposed to tell me how much it costs" said I, "I don't sell insurance, you do and can't compete or wish to rip me off"
The cheeky gits even charged me £30 to become an excustomer and then had the hard faced arrogance to email me justifying the charge. I checked and they can levy a charge for admin even during the 14 day cooling off period so the cheeky feckers do. Shocked

TBH, small price to pay to be clear of a company who treats its customers in such a deplorable manner, in fact, I hope someone from AF reads this post but that's doubtful, they clearly couldn't give a toss.

A Plan worked out too pricey for me and I had to chase them after they were supposed to phone me back and didn't. Rolling Eyes
 Mods:
Front Fogs + Halos
FBH Remote Control
The 1st Ever RRS Modded Grill
Garmin Nuvi + D4 Surround + Reversing Camera.
D4 Steering Wheel.
Rear Boot Spoiler.
Twin Brake Lights.
Wing Mirror Indicator Repeaters.
Long Roof Rails
Make your own Narpy grill thread
I'm not scared, I'm outta here. 
 
Post #205403318th May 2019 5:29 am
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lynalldiscovery
 


Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274

United Kingdom 2006 Discovery 3 TDV6 Metropolis LE Auto Bonatti GreyDiscovery 3

AF are on a few of the land rover/car forums and TBH they dont have a great rep.
  
Post #205403618th May 2019 6:25 am
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Moo
D3 Decade 


Member Since: 13 Aug 2010
Location: UK
Posts: 14430

Ukraine 2005 Discovery 3 TDV6 S Manual Zambezi SilverDiscovery 3

I won't use AF again. I got well and truly shafted. Evil or Very Mad
 D4 HSE EU6 (Known as Jeeves)

New Defender L663 110 SE (known as Noddy!) Sold

Sold Volvo XC90 R-Design (known as Basil)

Sold - D4 HSE (Known as Gerty)

No longer the Old Buses original owner Sad
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
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Duratrac tyres
IID BT
BAS FBH control 
 
Post #205409018th May 2019 10:08 am
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Hairy Dan
 


Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

I had rang Flux before I rang A-plan when I wanted cover for the Defender, I wanted an agreed valuation policy and rang Flux's asking for a quote, Censored on the phone says "how much are you willing to pay'? I say "as little as possible please" Censored says "I need to know how much you are willing to pay as I'm not going to go away and work out a quote only for you to come back and say that's too expensive" It was at this point I just hung up! I would never recommend anybody to ring them, I've been with A-Plan for 3 years now Thumbs Up
 Cheers Ian
--------------------
Club N.E.R.D.S
Kielder 4x4 Safari
Discoless 
 
Post #205437419th May 2019 12:46 pm
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