kz
Member Since: 24 Nov 2011
Location: Australia
Posts: 13
  
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| 2012 model "Smart Key not found" |
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Parked my car at the supermarket, bought a few groceries, came back out and car wouldnt open with remote.
So, I took out the manual key, opened the car door.
The alarm went off.
Car couldnt be started, not even following owners manual instructions i.e. putting key under steering column etc.
Wouldnt respond to the remote.
Called Landrover assist, they eventually came disconnected battery etc.
Tried all the tricks, nothing would work.
I even tried the spare key, but no success.
Car was put on the trailer and taken to dealer.
Hopefully I find out soon enough what is the problem.
Cars only done 5000kms. 3 months old.
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 18th Mar 2012 1:36 pm |
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APL
Member Since: 14 Sep 2011
Location: Europe
Posts: 1130
 
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What a bummer 
Keep us informed of your progress in this one! 2016 Discovery 4 Commercial
2019 Discovery 5 HSE
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| 18th Mar 2012 6:38 pm |
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MadJax
Member Since: 30 May 2011
Location: Adelaide
Posts: 120
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Did they find the problem? Discovery 4 2.7 SE
Defender 130 TD5 - Daily Drive
2.7t Caravan
Java TD5 HSE - Gone but not forgotten.
Java V6 Freelander - Had fun in it.
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| 20th Mar 2012 6:28 am |
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pipelini
Member Since: 17 Mar 2012
Location: Leeds
Posts: 9
 
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I had a similar problem, albeit very briefly. When it didn't unlock i walked away and then came back and tried again and all was ok??? Very strange!
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| 20th Mar 2012 10:43 pm |
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MrH
Member Since: 08 Aug 2007
Location: lost in the forest
Posts: 7754
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Yup had same when first had the D4, did same, walked away then came bak 5 mins later. Problem was appa ntly resoled by the 2010 updates - looks like typical of LR they managed to reintroduce this feature in the MY12 
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| 20th Mar 2012 10:53 pm |
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kz
Member Since: 24 Nov 2011
Location: Australia
Posts: 13
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The dealers rang me up on Monday morning, said when they took it off the tow truck it started!
Anyway, they said they will run the diagnostics on it.
Apparently several log entries on the diagnostics.
They traced the problem and found a "crushed" wire behind the dashboard.
Seems someone crushed a bit of cable when assembling the dash at the factory.
The wire wasnt broken, but resulted in less resistance which caused the computer to malfunction.
Its all fixed now.
Im glad they found the problem, and Im glad it doesnt look like a recurring problem.
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| 21st Mar 2012 8:34 am |
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Muppetry
Member Since: 14 Oct 2011
Location: Southern England
Posts: 28
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I sometimes get the message that the key is not recognised, I've locked the car, unlocked it again and it seems ok, but will pop it down to the dealers at some stage to get it checked.
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| 21st Mar 2012 7:31 pm |
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Supercharged
Member Since: 07 Oct 2006
Location: Northants
Posts: 171
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If the smart key is in your pocket next to an iPhone, it often isn't recognised by the car. Separate pocket - no problem! Paul
D4 HSE Zermatt Silver / Ebony
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| 24th Mar 2012 3:21 pm |
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PaulC
Member Since: 27 Nov 2009
Location: Vale of Glamorgan
Posts: 112
 
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Supercharged wrote:If the smart key is in your pocket next to an iPhone, it often isn't recognised by the car. Separate pocket - no problem!
Ditto that- happened to me a few times
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| 2nd Apr 2012 7:24 am |
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scarry
Member Since: 20 Apr 2012
Location: Brisbane
Posts: 46
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Couple of months ago mine came up with 'smart key not found' while engine was running & passenger door open.Shut the door & message dissapeared,never returned.
No problem until today when same message came up when trying to start car & it wouldn't start.Tried many things & it eventually started.Happened again later in the day.
No i phone etc around.Moving smart key around inside of vehicle also didn't help.
Anyone had this issue?
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| 22nd Sep 2012 12:24 pm |
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Plane Fixer
Member Since: 19 Jan 2012
Location: Coffs Harbour
Posts: 39
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I have had that twice; I simply switched off and waited a few seconds and it was OK. Fuji White D4 2012. Reversing camera, E-diff, Hi-line sound, Xenon lights, ARB bullbar with Lightforce xenon lights and cargo barrier
Grey nomad and yarn master.
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| 23rd Sep 2012 4:46 am |
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Discolegal
Member Since: 27 Jul 2010
Location: Lancashire
Posts: 78
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mine said it didn't recognise the smartkey, I may have had it next to the iPhone, I rubbed it and it worked, by this time it may not have been next to the iPhone.
Also experienced a rapid flicker of the lights when I pressed the start button to switch on accessories, it stopped when I pressed again..no idea why..anyone else had this problem?
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| 24th Sep 2012 2:50 pm |
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scarry
Member Since: 20 Apr 2012
Location: Brisbane
Posts: 46
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Mine has gone to the stealers so will report back as to what they did to it.My temp display stayed at the one temp. all day which was a bit strange but seems that it has corrected itself.
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| 25th Sep 2012 7:56 am |
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anjo14
Member Since: 27 Apr 2012
Location: Lanarkshire
Posts: 562
  
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Cell phone antenna that are dotted all over the UK can cause issues with unlocking the vehicle. Came across this with a Volkswagen Golf at a service station as the owner could not get into the vehicle using the remote fob. Opened the car manually and pushed it few hundred feet and then the remote fob worked. Maybe same issue.
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| 25th Sep 2012 8:13 am |
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scarry
Member Since: 20 Apr 2012
Location: Brisbane
Posts: 46
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Back from the stealers,they'updated the instrument cluster',what ever that means,replaced it?,updated software?
Anyway,see how it goes.
I didn't have any problems locking or unlocking,it wouldn't start.
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| 26th Sep 2012 11:37 am |
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