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Connecting iid - help!
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AndyWarren
 


Member Since: 11 Jan 2017
Location: Cumbria
Posts: 10

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4
Connecting iid - help!

iid tool arrived yesterday and completed firmware update and app download last night.
Went out today to connect to the car (D4)
No message on instrument pack, so after about 5 mins did the 'search for tool'. Found the tool
Message New Tool Looking for VIN
waited about 30 mins - nothing so click on nw tool and get
confirm connection = yes
then
Initialization

then nothing happens

Reflashed the firmware and redownloaded the app

Done the app on both iphone 11 and ipad

Anybody else had similar ar know how to solve?
Hope someone can help
  
Post #220472923rd Jan 2021 7:49 pm
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Sea Raider
 


Member Since: 01 Nov 2016
Location: None
Posts: 4450


Did you follow the instructions as per the GAP manual?
  
Post #220473023rd Jan 2021 7:51 pm
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AndyWarren
 


Member Since: 11 Jan 2017
Location: Cumbria
Posts: 10

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4

yes
Up to the point where the tool didnt show anything on the instrument pack and the app couldnt find the device
  
Post #220474523rd Jan 2021 8:42 pm
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YubYub
 


Member Since: 27 Feb 2015
Location: Vienna
Posts: 21

Austria 2007 LR3 4.4 V8 SE Auto Chawton WhiteLR3

You can try connecting it in the Bluetooth settings of your phone.
I had the same issue. On my phone (Android) I tried searching for Bluetooth devices, tried to connect to the IID Tool. It then said that this connectiosn requires an App, but it worked then.
 IIDTool in Vienna, Austria - happy to share!  
Post #22074722nd Feb 2021 2:51 pm
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Kenny57
 


Member Since: 12 Apr 2020
Location: Essex
Posts: 169

United Kingdom 2007 Discovery 3 TDV6 Base 7 Seat Auto Java BlackDiscovery 3

i find mine doesn't connect unless I've got the 4G and GPS on before trying for some reason.

It also occasionally can't find the tool at all and suggests that restarting the app might help, which it always has.

Don't think its worth waiting 30 mins. I find if it doesn't connect within about 10-15secs then its not going to.

I find the most reliable sequence is to turn the ignition on, wait for the car to finish its start up routine, then plug in the IID. Wait for that to start up as per the sequence showing it on the dash up to it just showing the voltage. Make sure that's a descent value then turn on the bluetooth on your phone, make sure the IID is paired and connected, then press connect on the app. Not sure if this is the official method but it works for me.
  
Post #22076423rd Feb 2021 6:40 am
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aja4x4
 


Member Since: 14 Apr 2019
Location: Westbury
Posts: 2459

United Kingdom 2005 Discovery 3 TDV6 SE Auto Zambezi SilverDiscovery 3

contact Pat at Gap he is very helpful but be aware of the time difference in Canada
  
Post #22076483rd Feb 2021 8:12 am
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 8044

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

Check your car OBD socket is not damaged or dirty, only held in with two screws ISTR, first thing Pat advised me to do, if a cheapo diagnostic tool has been used at any time it could have distorted the sockets as some have oversized pins.Thumbs Up
 It can when others can't,
It will when others won't,
It goes where others don't. 
 
Post #22076613rd Feb 2021 9:07 am
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AndyWarren
 


Member Since: 11 Jan 2017
Location: Cumbria
Posts: 10

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4

Thanks for the tips
I have (so far)
done a hard reset
dismantled the socket and closed the space on the pins

Pat is on it currently
  
Post #22077663rd Feb 2021 3:59 pm
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AndyWarren
 


Member Since: 11 Jan 2017
Location: Cumbria
Posts: 10

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4
update

so after lots of to and fro and trying everything Pat suggested, including trying the tool on a different vehicle (Discovery Sport - wouldn't connect either)
Pat sent a replacement tool from Canada
Updated still will not connect.
Have been looking into CANBUS errors and voltage wise I get power to both medium and low speed bus. I also get what appears to be an appropriate resistance between the pairs of wires that make up both the medium and high speed networks.
Pat suggested checking the headlight control module and as I have Xenons this should be at the headlights themselves. (Not sure what it should be as all I can make out are the ballasts)
Not sure where to go next

I was wondering if there was anyone in the South Lakes area that might have a known good iid tool or a Pro version that I could connect to see what happens.
Here's hoping?
  
Post #221159217th Feb 2021 8:07 pm
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johnlad
 


Member Since: 02 Dec 2016
Location: blackpool
Posts: 406

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

I’ve got one but maybe Blackpool a bit far to travel
  
Post #221161717th Feb 2021 9:09 pm
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Sea Raider
 


Member Since: 01 Nov 2016
Location: None
Posts: 4450


If you've had a good one from Canada and it didnt work whats the point of trying another?
Or am I missing something
  
Post #221162617th Feb 2021 9:41 pm
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12676

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

Is it possible there's a fake port been fitted to prevent theft?
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #221162917th Feb 2021 9:47 pm
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AndyWarren
 


Member Since: 11 Jan 2017
Location: Cumbria
Posts: 10

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4

Sea Raider wrote:
If you've had a good one from Canada and it didnt work whats the point of trying another?
Or am I missing something


Just as confirmation it is the car andnnot the tool
  
Post #221170518th Feb 2021 9:14 am
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AndyWarren
 


Member Since: 11 Jan 2017
Location: Cumbria
Posts: 10

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4

Hardware wrote:
Is it possible there's a fake port been fitted to prevent theft?


Not that I can see. I have had the lower dash apart and fettled the port as advised by Pat at GAP.
  
Post #221170618th Feb 2021 9:16 am
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M3DPO
 


Member Since: 22 Sep 2010
Location: Notts.
Posts: 8044

England 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Corris GreyDiscovery 4

Look on the bright side, you have found this fault before you need to use the tool or I hope so. Could there be an isolater switch hidden somewhere?

Have a look at this on you tube Thumbs Up

 It can when others can't,
It will when others won't,
It goes where others don't. 
 
Post #221172318th Feb 2021 9:47 am
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