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My dealrship can't count
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Browny90
 


Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 686

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Santorini BlackDiscovery 4
My dealrship can't count

So my MY12 went in this time a year ago for an Intake manifold, and again 3 weeks ago today for the other side (It's still there)

LRCS were very helpful after I asked for some goodwill, I contacted them through here an they called me a day or two later.

They said they would be happy to look into goodwill even though the extended warranty ran out just under a year ago and I have completed the last 2 services.

So they requested a total price from the dealer so that they could work things out.. The dealer dragged their feet and that's why it's still there 3 weeks later..

However, LRCS agreed to cover 30% of the repair, which I was happy with really so accepted.

The dealer called me a week ago today and told me that LRCS had agreed to pay 30% and said that would be £295.. this seemed odd as it would put the total price at ~£983, quite a bit lower than expected..

so she then said my total to pay was £800.. of course this confused me further.. as the numbers still don't tally up..

Well, yesterday she called me again and said, ok the work is complete and the total price is ~£1600 (this was a more expected price) then said minus the £295...

I said well, LRCS said 30%.. She said yes... £295 Shocked Rolling Eyes

I hesitated for a second and said well... £295 is not 30% of £1600 I didn't know the exact amount in my head at the time, but said considering that 25% would be £400..

There was a good 30 seconds silence at this point Laughing

She then quickly got off the phone and said she would revise it and get back to me..

She called later to say that the dealer would bring it down to £800 as further good will.. Rolling Eyes

I'm happy with £800 as its what an indy quoted, so I'm getting a dealer fix at an indy cost..

I'm now waiting to see if they actually replaced the fuel pipes.. I'm hoping so or it will be going back and I will take more than 50% off that repair!

Can't wait to give this Jag XE back.. !

Although it wasn't bad off road at the weekend Rolling with laughter


 Disco4 MY16 SDV6 Landmark Black
Disco4 MY12 SDV6 XS Orkney Grey (Gone)
Defender 90 200tdi Completely rebuilt. 
 
Post #206795012th Jul 2019 9:25 am
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Browny90
 


Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 686

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Santorini BlackDiscovery 4

Just realised how long this post is.. sorry Yawn Yawn
 Disco4 MY16 SDV6 Landmark Black
Disco4 MY12 SDV6 XS Orkney Grey (Gone)
Defender 90 200tdi Completely rebuilt. 
 
Post #206795112th Jul 2019 9:26 am
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ianm27
 


Member Since: 02 Jun 2016
Location: Hertfordshire
Posts: 2154

England 2012 Discovery 4 3.0 SDV6 GS Auto Orkney GreyDiscovery 4

I know they don't teach mental arithmetic in school these days but surely someone in the dealership has a calculator?? Jeez, most phones have a calculator Rolling Eyes

But, good result for you in the end Thumbs Up
 Uncle Ray's spare wheel protector
Limo Tint
Blackvue front & rear dashcam
Cruise control switch pack
Bodsy's remote for FBH 
 
Post #206796412th Jul 2019 11:46 am
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Iguana
 


Member Since: 14 Oct 2013
Location: 'Sunny' Zomerset
Posts: 9402

Ukraine 

10% = £160, 3 x £160 = £480

Why does she need a calculator? Whistle

Good price you paid though Thumbs Up
 Iggy/Ieuan

Current LR =
2015 RR Sport Autobiography
&
1992 Land Rover Defender Camper

- Gone but not forgotten:
MY10 D4 GS
MY05 Disco 3 'S'
MY14 FL2 HSE manual in Blue
MY15 Disco 4 HSE Lux in Santorini Black
MY08 Disco 3 SE manual in Buck Blue
1960 Series 2 88" (No idea why I sold it!) 
 
Post #206796712th Jul 2019 12:05 pm
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Gary_P
 


Member Since: 03 May 2016
Location: Kent
Posts: 1505

Ukraine 2016 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Good price but hardly transparent !
 Gary
-------------------------------------------

Discovery 4 HSE 2016MY 
 
Post #206797012th Jul 2019 1:28 pm
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Pelyma
  


Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496

England 

They do actually teach mental maths at Primary and non calculator at GCSE and A Level.
 DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S 
 
Post #206797112th Jul 2019 1:37 pm
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Aerialmark
 


Member Since: 21 Jun 2015
Location: Burnley (Where the M65 is cobbled)
Posts: 5189

England 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

She was probably off that day with some allergy or another Whistle
 The happiest of people don't necessarily have the best of everything;
They just make the best of everything they have. 
 
Post #206797712th Jul 2019 2:27 pm
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