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EPB Warranty Claim - Any Advice
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frenchy
 


Member Since: 05 Dec 2007
Location: Liverpool
Posts: 1037

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4
EPB Warranty Claim - Any Advice

the D4 has now been in the dealers for a week with a seized EPB

LR Assist tried to manually release the cable but couldn't (said it was the stiffest one he'd come across Shocked )
The vehicle seemed to be rolling freely however - despite a 'Christmas tree' dash and warning bells - so I was told to drive it to the dealers.

Half way there though you could smell the 'burning' from the R/N/S wheel so I am assuming that the brakes must have been blinding slightly.

The car is under LR extended warranty and the dealer informs me that it should all be covered under the warranty apart from new pads (quoted approx. £185 to fit)

However, as the overall claim will be over £500, then the LR warranty engineer will have to inspect the car and approve the repairs.

This gentleman is calling to the dealers some time on Monday and I am wondering whether to expect good or bad news?

If he says that the work is NOT covered do you have any advice that might persuade them otherwise?? 2000 D2 TD5 - big red tractor no longer with us
2006 D3 - no longer with us and sadly missed
2010 D4 alas no more, but a lovely colour (Nara)
2016 D4 about to depart
2022 DS nearly...........  
Post #113120714th Jul 2013 11:31 am
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72893

Ukraine 

If the EPB is covered then you should be fine. Is it in the T&Cs that it's covered as party of the list of overhead items? Which LR/Car Care Plan warranty is it? If they are sending out an engineer then chances are it is covered and they just want to verify what's failed & why.

Also if your EPB pads are stuffed unfortunately those are stupidly priced.  
Post #113121114th Jul 2013 11:37 am
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frenchy
 


Member Since: 05 Dec 2007
Location: Liverpool
Posts: 1037

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4

its the LR Approved Used Warranty (together with LR Assist & LR MOT Cover)

I might be being pessimistic, but I can feel a stitch-up on the way Mad 2000 D2 TD5 - big red tractor no longer with us
2006 D3 - no longer with us and sadly missed
2010 D4 alas no more, but a lovely colour (Nara)
2016 D4 about to depart
2022 DS nearly...........  
Post #113129014th Jul 2013 3:14 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20768

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

The parts have "failed", and not worn/seized etc Whistle My D3 Build Thread

TDV8 Retrofit Build Thread  
Post #113230516th Jul 2013 6:24 pm
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Flack
 


Member Since: 06 Sep 2006
Location: Preston Lancashire
Posts: 6265

England 2007 Discovery 3 TDV6 XS Auto Stornoway GreyDiscovery 3

I agree with DM they should all be covered and changed under warranty

Flack Thumbs Up  
Post #113231516th Jul 2013 6:43 pm
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frenchy
 


Member Since: 05 Dec 2007
Location: Liverpool
Posts: 1037

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Indus SilverDiscovery 4

RESULT !!!!! Very Happy

My fears proved unfounded and LR warranty coughed up for the lot including EPB actuator, EPB shoes and new discs!!
I had to pay for the pads but I'll take that. Rolling Eyes

Well worth taking the transfer of warranty forms over to Bradford in person.

Thanks to Harry at Hatfields LR in Liverpool who made the process go MUCH better than expected Bow down

For the record, the bill would have been in the region of £1600

Will have to get used to driving it again after using the open-top defender for the last week 8) 2000 D2 TD5 - big red tractor no longer with us
2006 D3 - no longer with us and sadly missed
2010 D4 alas no more, but a lovely colour (Nara)
2016 D4 about to depart
2022 DS nearly...........  
Post #113348819th Jul 2013 2:10 am
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