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lindencahill
Member Since: 16 Mar 2015
Location: huddersfield
Posts: 63
 
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cant fault this company at all.
paid for waterpump failure in September no quibbles.
CHECK THIS OUT
car was due for test beginning of October and I knew I had knackerd front suspension bottom arm bushes and play in a front wheel bearing and slight play in a rack end,
Shortly before putting car in for test turbo started whistling its nuts off and over boost fault codes,so still put it in for test and it failed on all above points plus it failed on not been able to do a smoke test cos we couldn't rev the engine due to turbo ,
spoke to warranty direct how said no problem get it booked in,
to cut a long story short the claim comes out at about £3500.00 no quibble at all.
they gave 18hrs for turbo replacement due to lifting body,
they paid for complete new rack instead of just rack end,
and complete new arms instead of just bushes and the front hub.
well worh the £74 a month I pay,i have had the betterment policy lifted too.
they paid labour at £59 plus vat
cant fault them  
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 25th Oct 2015 10:29 pm |
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mini8334
Member Since: 17 Jul 2014
Location: Tonbridge
Posts: 707
  
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did you call them before taking it in? did they specify who to take it to?
they are great! 2016 D4 Landmark
Santorini Black
Removable Tow-Trust
Spare Wheel Guard
-------------
Previous:
2007 D3
TDV6 GS
Automatic
117000
Blanked EGR
V8 Brake Upgrade
Harming Sat Nav Mod
Beanie Grill
De-Tango
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| 26th Oct 2015 1:48 am |
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jc_uk
Member Since: 19 Apr 2007
Location: Cumbria
Posts: 314
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Hi,
Great feedback on WD.
How many excesses did they take off the claim?
Also what about the rear track rods and the 4 wheel alignment?
I had my track rods and end front and rear and the 4 wheel alignment on WD policy.
Had to pay for my own lower arms......
The car now drives like new....
Cheers
JC
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| 26th Oct 2015 11:22 am |
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James W
Member Since: 27 Mar 2008
Location: Riyadh, KSA
Posts: 3076
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Every silver lining has a cloud - In my experiences WD wouldn't cover a burning toddler with a fire blanket. Still pursuing a claim with them many months after it should have been paid out 'quibble free'. I would never, never take out a policy with them again.
Just for balance. D4 XS, gone, much loved, never forgotten
2018 FFRR SDV8 Autobiography - Gone to someone with less sense and more time to enjoy it 
2016 Toyota Hilux Invincible - Liberating experience
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| 26th Oct 2015 12:18 pm |
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DiscoJake
Member Since: 23 Aug 2013
Location: Hereford
Posts: 1429
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And I've had every claim that's been approved paid very promptly, in fact always far quicker than the "please allow x working days" small print
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| 26th Oct 2015 1:01 pm |
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Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20766
 
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WD have authorised every claim I have ever out their way, even at the side of the road
Best part is, I get to almost double my labour rate to them p, with no quibble  My D3 Build Thread
TDV8 Retrofit Build Thread
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| 26th Oct 2015 6:03 pm |
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lindencahill
Member Since: 16 Mar 2015
Location: huddersfield
Posts: 63
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mini8334 wrote:did you call them before taking it in? did they specify who to take it to?
they are great!
I called them and all they said was get the garage to ring with details.they wasn't botherd who fixed it but it went to local landrover guys PENNINE 4X4 HALIFAX
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| 26th Oct 2015 9:23 pm |
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lindencahill
Member Since: 16 Mar 2015
Location: huddersfield
Posts: 63
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jc_uk wrote:Hi,
Great feedback on WD.
How many excesses did they take off the claim?
Also what about the rear track rods and the 4 wheel alignment?
I had my track rods and end front and rear and the 4 wheel alignment on WD policy.
Had to pay for my own lower arms......
The car now drives like new....
Cheers
JC
hi they paid for 4 wheel alignment in fact just paid out for everything including engine oil but for some reason no oil filter,not a problem considering,
had to pay4 excesses not a problem either when you look at what they have done
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| 26th Oct 2015 9:27 pm |
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