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ferrino
Member Since: 02 Aug 2005
Location: New York City
Posts: 8
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after 12 months and 5 suspension malfunctions (plus a few other problems) I decided to return my car to Land Rover manhattan and get a refund under the lemon law rule.
sad, I was excited about getting a land rover. dropped it off today.
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 29th Nov 2005 8:17 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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ferrino wrote:after 12 months and 5 suspension malfunctions (plus a few other problems) I decided to return my car to Land Rover manhattan and get a refund under the lemon law rule.
sad, I was excited about getting a land rover. dropped it off today.
Sadly that is what Ford have done to Land Rover
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| 29th Nov 2005 8:42 pm |
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simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
  
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To very few vehicles... most are more than happy with their rides... i have had no issues since Jan of this year.
Ferrino... get it exchanged for a new LR3 !
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| 29th Nov 2005 9:18 pm |
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GLY 2N
Member Since: 07 Jan 2006
Location: North Wales
Posts: 40
 
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Sounds good, 1 years free motoring.
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| 12th Jan 2006 2:33 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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Yup, its costing me £2.5k to get a new (non faulting one) hopefully after a year here in the UK. Unfortunaltely our 'rejection' process only applies to cars under 6 months old.
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| 12th Jan 2006 5:49 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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MVS wrote:Yup, its costing me £2.5k to get a new (non faulting one) hopefully after a year here in the UK. Unfortunaltely our 'rejection' process only applies to cars under 6 months old.
My second car has just been handed back after 10 months for a cash refund, the first was left abroad broken and refunded in full.
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| 12th Jan 2006 6:09 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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So it's third time lucky then BN?!
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| 12th Jan 2006 6:14 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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MVS wrote:So it's third time lucky then BN?!
It is time to think for a while and just run the 110's.
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| 12th Jan 2006 7:21 pm |
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k1w1
Member Since: 02 Jan 2006
Location: High Wycombe
Posts: 90
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Hi,
Wondering where you found the 6-month return rule. Searching the net, the general consensus seems to be that a car should be rejected "as soon as possible". Your right to return (assuming it was bought from a dealer) applies whether it was bought new or 2nd hand, but if 2nd hand then additional criteria are considered, such as condition/mileage at purchase.
Seems your rights apply for up to 6 years, although I'm sure any refund would decrease quite quickly after 6 moths.
Does anyone believe this not to be true, or can anyone confirm?
k1w1
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| 13th Jan 2006 3:29 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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As I understand it, up to 6 months old a fault can be deemed to have been with the vehicle @ manufacture. As such the supplying manufacturer/supplying dealer can be forced to replace the vehicle with a like for like 'new' replacement after being given a reasonable time (usually 14 days written) to repair. After 6 months old it is only possible to force a supplier to (after the same written notice) replace with a vehicle of a similar age, value, and spec. Bear in mind I have done 10k miles on 11 months.
This info I have from my local trading standards, and can easily be confirmed by giving your local office a call.
Bear in mind also that I paid my own hard earned cash for the car, so I cannot use the consumer credit act and go to the finance company and quibble. Which would be easier than pushing my dealer & LR.
(It is also worth looking at the What Car? help pages on their site if you are after pro-former letters to write to a dealer principle.)
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| 13th Jan 2006 5:33 pm |
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Glymmer_Man
Member Since: 08 Mar 2006
Location: Sunny Downtown Sydney. I wish it were raining.
Posts: 319
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Content Deleted Dave
Disco Dreaming
Last edited by Glymmer_Man on 30th Oct 2006 11:58 pm. Edited 1 time in total
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| 26th Sep 2006 1:32 am |
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paxton
Member Since: 20 Mar 2006
Location: Huntsville, Alabama
Posts: 4
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Glymmer_Man wrote:Wow, if 5 suspension faults qualifies for replacement, we should have had about 3 new ones by now!
I had some suspension faults and then the compressor popped one night. I took it in and the local dealership did all the recall work (software, gas tank, etc.) and now I'm happy as a clam.
On the other hand, my 99 Disco1 has sprung a leak and it'll be at least one arm and half-a-leg to get that fixed.
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| 10th Oct 2006 6:15 pm |
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roverdawg
Member Since: 27 Aug 2005
Location: Seattle, Washington
Posts: 40
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"Wow, if 5 suspension faults qualifies for replacement, we should have had about 3 new ones by now!"
I had experienced hundrends of suspension faults (almost daily basis), 2 new compressors, fuel tank, etc. and was that close to getting rid of mine, too. Luckily, I waited a little bit longer once I got wind of the software updates (about 4 months ago). Since then, not a single fault! I can once again enjoy my LR3! 2005 LR3 HSE
1998 Disco (sold)
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| 19th Oct 2006 2:08 am |
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tlt
Member Since: 01 Sep 2006
Location: Austin, TX
Posts: 262
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For what it is worth, I thought I would mention here, that apparently not everyone is defective (knock on wood) I have never had a fault of any kind, since new, except for the low coolant issue (still defective), leaky sunroof (still leaky) and of course the junk tyres they ship on them, otherwise, I am happy really with the truck, and would suggest them. I guess it would be nice for LR to get these issues sorted for all the folks having trouble. I'm wondering, if it is some specific issue, ie: environment, production issue, or something else that is the cause of these issues.
Not that anyone is listening, but perhaps it would be beneficial for have LR ship themselves back a few of these defects and disect it until they can identify and correct the issue, rather than rely on local dealers to sort it out. I guess if I was the manufacter I would have already done so, and perhaps they actually have...
Hang in there with the faults, and hopefully someone will get this sorted.
t
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| 12th Dec 2006 8:36 pm |
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10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
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Might come as a suprise, but not all dealers raise issues with LR, which is sometimes why it takes a while to identify the causal item and rectify the problem - all without disrupting production...
Glad you're as happy with yours as I am with mine though 8)
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| 12th Dec 2006 8:39 pm |
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